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Suite XXL - United Nations Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Grete Wiesenthal Suite XXL

Bed Count 2 King Beds Maximum Occupancy 4 Max

Suite Medium

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite XL

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room Regular

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite Large

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Small Luxury Hotel Altstadt Vienna. During your stay, you're just a quick walk from MuseumsQuartier. Enjoy features like free breakfast and free WiFi in public areas, plus a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Relax with a drink at the lobby lounge
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Vienna Christmas Market and Hofburg Imperial Palace
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Small Luxury Hotel Altstadt Vienna ratings based on 12 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Small Luxury Hotel Altstadt Vienna

Everyone (6) Couples (3) Family (1)
5 out of 5
Wunderbares Hotel mit wirklich gutem superfreundlichem Personal. Zum Wiederkommen!

Posted by on 9 Aug 2023

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Comment from Hotel Management

22 Aug 2023 by Annabelle Bonner

Vielen herzlichen Dank Daniel für die wunderbare Rückmeldung! Wie schön, das Sie eine tolle Zeit bei uns hatte, besonders mit uns! :) Wir freuen uns schon auf den nächsten Aufenthalt und hoffen er ist schon ganz bald! Herzlichst aus Wien, Annabelle und das A-Team

5 out of 5
Schön dass es noch sowas gibt! Kunst und Kultur sind da zu Hause.

Posted by on 7 Feb 2020

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Comment from Hotel Management

29 Feb 2020 by Melanie Fraiss

Vielen Dank für das schöne Feedback, wir freuen uns sehr, dass es Ihnen bei uns gefallen hat und wir hoffen, dass Sie uns bald wieder besuchen. Bis dahin liebe Grüße aus Wien, Melanie Fraiss

5 out of 5
Hyvä palvelu, ihana henkilökunta. Melko hyvä sijainti. Tilava huone

Posted by on 17 Oct 2019

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Comment from Hotel Management

5 Dec 2019 by Melanie

Thank you so much for this great feedback, we really hope that you will visit us soon again. Kindest regards from Vienna, The Altstadt Team

5 out of 5
Lage, Zimmer, Frühstücksbuffet und das Personal alles absolute Spitze!

Posted by on 13 Sep 2019

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5 out of 5
Wunderbares Stadthotel, familiär, sehr freundlich und zuvorkommend, für Designliebhaber

Posted by on 8 Jul 2019

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Comment from Hotel Management

12 Jul 2019 by Melanie Fraiss

Vielen Dank für das wunderbare Feedback, schön, dass Sie Ihre Zeit bei uns genossen haben. Wir freuen uns schon auf Ihren nächsten Besuch. Bis dahin liebe Grüße aus Wien.

5 out of 5

Posted by on 4 May 2019

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Comment from Hotel Management

13 May 2019 by Melanie

Hello! Thank you very much for your feedback. We hope to welcome you soon again! Kind regards, Melanie

5 out of 5
sehr aufmerksamer und freundlicher Service, reichhaltiges Frühstücksbuffet, entspanntes Ambiente. Design trifft Tradition.

Posted by on 30 Oct 2018

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Comment from Hotel Management

7 Nov 2018 by Melanie

Lieber Gast, vielen Dank für das tolle Feedback - wir hoffen, dass Sie uns bald wieder besuchen. Liebe Grüße aus Wien!

4 out of 5
Wir hatten 1 Zimmer zur Strasse - war etwas lärmig, vor allem nachts. Ansonsten versprüht das Hotel den Charme des Künstlerviertels. Waren grundsätzlich zufrieden.

Posted by , from Frauenfeld on 16 Oct 2018

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Comment from Hotel Management

25 Oct 2018 by Melanie

Lieber Walter, vielen Dank für das Feedback! Wir haben auch Zimmer die zum Innenhof gelegen sind - beim nächsten Mal kontaktieren Sie uns doch gerne vor Anreise und wir werden unser Bestes geben um das perfekte Zimmer für Sie auszuwählen. Sonnige Grüße aus Wien, Melanie Fraiss

4 out of 5
Besichtigungen: Stefansdom, span. Hofreitschule (training), Prater, Schloss Schönbrunn, kl. Konzert von Mozart und Strauss, versch. Einkaufsstrassen, Naschmarkt.

Posted by on 11 Sep 2018

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Comment from Hotel Management

9 Oct 2018 by Melanie

Dear guest, thank you for your feedback - we hope to welcome you soon again. Kind regards from Vienna!

4 out of 5

Sympathisches Hotel mitten in der Altstadt

Die gemütlichen und tollen Räumlichkeiten im Altstadthaus erinnern eher an eine gediegene Privatwohnung als an ein Hotel. Trotzdem bekommt man einen hervorragenden erstklassigen Service und die Bedienung ist sehr freundlich und aufmerksam! Das Frühstück ist kaum zu toppen und schlichtweg grandios.

Posted by , from Wohlen Schweiz on 14 Apr 2018

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Comment from Hotel Management

6 Jun 2018 by Melanie

Lieber Thomas, vielen Dank für das tolle Feedback und die schönen Fotos - es freut uns, dass Sie Ihre Zeit bei uns genossen haben. Wir hoffen, dass Sie uns bald wieder besuchen. Liebe Grüße aus dem sonnigen Wien, Melanie

About the Small Luxury Hotel Altstadt Vienna

Location Kirchengasse 41, Vienna, Vienna 1070

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 210 square feet (20 square metres) and includes a conference centre. A library, a terrace, and multilingual staff are also featured at the luxury Small Luxury Hotel Altstadt Vienna. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4-star Vienna hotel.

  • 1 building
  • 62 guestrooms or units
  • 5 levels
  • 210 sq ft of conference space
  • 20 sq. m of conference space
  • Built in 1992
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Offsite parking reservations required

Transport

  • Train station: Vienna West Station (2.2 km / 1.4 mi)
  • Metro station: Siebensterngasse Tram Stop (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Small Luxury Hotel Altstadt Vienna offers 62 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 11:00 AM.

Salon – This lobby lounge only serves light fare.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Small Luxury Hotel Altstadt Vienna offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.0 per night.

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Maximum 1 (weight limit: 11 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Parking height restrictions apply
  • Online penalty collection
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: EUR 15 per night (2297 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 150 (subject to availability)
  • Rollaway bed fee: EUR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Romantik Hotel Altstadt
  • Altstadt Hotel
  • Altstadt Hotel Vienna
  • Romantik Altstadt Vienna
  • Vienna Altstadt
  • Altstadt Vienna Hotel Vienna
  • Vienna Altstadt Hotel
  • Romantik Altstadt
  • Hotel Altstadt
  • Small Luxury Hotel Altstadt
  • Small Luxury Altstadt Vienna
  • Small Luxury Altstadt
  • Altstadt Vienna
  • Hotel Altstadt Vienna
  • Small Altstadt Vienna Vienna
  • Small Luxury Hotel Altstadt Vienna Hotel
  • Small Luxury Hotel Altstadt Vienna Vienna
  • Small Luxury Hotel Altstadt Vienna Hotel Vienna

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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