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AC Hotel Palacio Universal by Marriott

4.0 star property

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Photo gallery for AC Hotel Palacio Universal by Marriott

Exterior
Reception
Property amenity
Gastropub
Gastropub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Air conditioning
  • Room service
  • Laundry

Explore the area

Map
Rua Canovas del Castillo, 28, Vigo, Pontevedra, 36202
  • Centro Comercial A Laxe
    ‪2 min walk‬
  • A Pedra Market
    ‪3 min walk‬
  • Plaza America
    ‪5 min drive‬
  • Vigo (VGO-Peinador)
    ‪18 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Ocean View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Ocean View

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Ocean View

Standard Room, 1 King Bed, Non Smoking, Ocean View | Beach/ocean view

Standard Room, 1 King Bed, Non Smoking, Ocean View

  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 25.0 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property – evening/night

Occidental Vigo

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.5 out of 5, Wonderful, (407)
The price is €63
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Occidental Vigo

About this property

AC Hotel Palacio Universal by Marriott

Boardwalk/promenade hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre. Housekeeping is available on request.
AC Hotel Palacio Universal by Marriott offers 69 accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
During your stay at AC Hotel Palacio Universal by Marriott, you're just a quick walk from Estuary Marine Station. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Estuary Marine Station and Alameda da Praza de Compostela
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1012 square feet (94 square metres) and includes conference space. A fitness centre, a library, and multilingual staff are also featured at the business-friendly AC Hotel Palacio Universal by Marriott.

This 4-star Vigo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
AC Hotel Palacio Universal by Marriott has a restaurant on site.
AC Lounge – This gastropub specialises in Mediterranean cuisine and serves lunch and light fare.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 17.60 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Lounge

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,012 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17.60 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

AC Hotel Palacio Universal Marriott Vigo
AC Palacio Universal
AC Palacio Universal Marriott Vigo
Ac Palacio Universal Vigo
AC Hotel Palacio Universal by Marriott Vigo
AC Hotel Palacio Universal by Marriott Hotel
AC Hotel Palacio Universal by Marriott Hotel Vigo

AC Hotel Palacio Universal by Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 133 out of 291 reviews
Rating 8 - Good. 118 out of 291 reviews
Rating 6 - Okay. 24 out of 291 reviews
Rating 4 - Poor. 13 out of 291 reviews
Rating 2 - Terrible. 3 out of 291 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Amir, North Miami

Stayed 2 nights in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Lovely hotel in the centre of Vigo. Unfortunately the door to the balcony leaked due to the torrential rain we experienced one night. The bar was not open during our 3 night stay. Vigo is very, very hilly.
Stayed 3 nights in Nov 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

MAXIMO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff can call a Cab at any hour. Good breakfast option on site.
Stayed 3 nights in Nov 2024

10/10 Excellent

Juan Jose, Sacramento

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Carmen

Stayed 3 nights in Sep 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

gail

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location great view of water from room nice breakfast staff friendly and helpful only problem not enough outlets in the room
Stayed 2 nights in Sep 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Waterfront Gem in Vigo
Front desk staff, specifically Isabel, was out of this world friendly and helpful. Beautiful design. Loved the room layout and bathroom.
Stayed 1 night in Sep 2024

10/10 Excellent

Marcus

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

OSCAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff. Great location.
Stayed 1 night in Jul 2024

8/10 Good

Gilberto, Hialeah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, friendly staff. Right in front of the port. No cafeteria or restaurant service weekends, only breakfast and room minibar. Hart to find a nice restaurant close to Hotel, something rare in Galicia
Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Aylin

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect
Stayed 1 night in May 2024

10/10 Excellent

LUIS S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here while traveling on business from the US. They were very friendly and accommodating to me.
Stayed 7 nights in Feb 2024

10/10 Excellent

Sabine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great price/quality ratio. The only problem we had was parking. The hotel does not offer parking or a valet to attend to the car. The hotel recommended a parking lot but it was too far walking for us (seniors) and we had to park across the street where the price was high (30 euros just overnight). Other than that, everything was very nice. Room, staff, food, drinks, etc
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marriott in Vigo
Excellent hotel, especially for the price. The hotel does not have a parking however there was one just across the street, very convenient, but very expensive. 30 euros overnight (!!)
Stayed 1 night in Nov 2023

10/10 Excellent

Ralph

Stayed 3 nights in Sep 2023

10/10 Excellent

linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

4/10 Poor

Benjamin

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023