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Crowne Plaza Vilamoura - Algarve by IHG

5.0 star property

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Photo gallery for Crowne Plaza Vilamoura - Algarve by IHG

Indoor pool, outdoor pool, open 10:00 AM to 6:30 PM, pool umbrellas
Minibar, in-room safe, desk, blackout curtains
Reception
Minibar, in-room safe, desk, blackout curtains
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Rua Do Oceano Atlantico, Loulé, 8125-478
  • Vilamoura Beach
    ‪2 min walk‬
  • Vilamoura Marina
    ‪18 min walk‬
  • Falesia Beach
    ‪10 min drive‬
  • Faro (FAO-Faro Intl.)
    ‪32 min drive‬

Room options

View all photos for Junior Suite, 2 Single Beds (Full Sea View, Mid Floor)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Single Beds (Full Sea View, Mid Floor)

  • 44 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (Vilamoura Side Sea View, Top Floor)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Vilamoura Side Sea View, Top Floor)

  • 59 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Vilamoura Side Sea View, Mid Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Vilamoura Side Sea View, Mid Floor)

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom (Quarteira Side Sea View, Top Floor)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Quarteira Side Sea View, Top Floor)

  • 52 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Quarteira, Mid Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Quarteira, Mid Floor)

  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Vilamoura Side Sea View, Low Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Vilamoura Side Sea View, Low Floor)

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Quarteira, Low Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Quarteira, Low Floor)

  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds (Full Sea View, High Floor)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Single Beds (Full Sea View, High Floor)

  • 44 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Vilamoura Side Sea View, High Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Vilamoura Side Sea View, High Floor)

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Quarteira Side Sea View, High Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Quarteira Side Sea View, High Floor)

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds (Full Sea View, Low Floor)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Single Beds (Full Sea View, Low Floor)

  • 44 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Couples treatment room(s), body treatments, hot stone massages

Tivoli Marina Vilamoura

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, (1003)
The price is €311
for 1 room
includes taxes & fees
9 May - 10 May
Tivoli Marina Vilamoura

About this property

Crowne Plaza Vilamoura - Algarve by IHG

Luxury hotel on the beach, with outdoor pool
Spend the day relaxing on the beach or pampering yourself at Crowne Plaza Vilamoura - Algarve by IHG's full-service spa. Change of towels is available on request
Crowne Plaza Vilamoura - Algarve by IHG offers 323 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Vilamoura - Algarve by IHG. During your stay, you're just a quick walk from Vilamoura Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to Swedish massages, facials or reflexology at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and a playground
  • Just a 4-minute drive from Vilamoura Marina and 10 minutes from Falesia Beach
  • Airport shuttle service available for a fee
Crowne Plaza Vilamoura - Algarve by IHG offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. Event space at this hotel measures 16016 square feet (1488 square metres) and includes conference space. A children's pool, a fitness centre, and a sauna are also featured at the luxury Crowne Plaza Vilamoura - Algarve by IHG. Self parking is free.

This 5-star Loulé hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Cataplana Restaurant – This buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, English, French, German, Irish, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cataplana Restaurant

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Pro golf lessons
  • Sauna
  • Scooter/moped rentals
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,016 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Swimming pool and beach towels available for guests upon deposit.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 140 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.
  • Spa fee: EUR 14 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 140 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Children up to 12 years old are only allowed at the Almond Tree Wellness Spa from 11 AM to 3 PM.

We should mention

  • Pool access available from 10:00 AM to 6:30 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Algarve Crowne Plaza
Crowne Plaza Vilamoura Algarve Hotel
Crowne Plaza Algarve Hotel
Crowne Plaza Algarve Hotel Vilamoura
Crowne Plaza Algarve Vilamoura
Crowne Plaza Vilamoura
Crowne Plaza Vilamoura Algarve
Vilamoura Algarve Crowne Plaza
Vilamoura Crowne Plaza
Crowne Plaza Vilamoura - Algarve Hotel Vilamoura
Crowne Plaza Vilamoura - Algarve Portugal
Crowne Plaza Algarve

Crowne Plaza Vilamoura - Algarve by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 635 out of 975 reviews
Rating 8 - Good. 253 out of 975 reviews
Rating 6 - Okay. 57 out of 975 reviews
Rating 4 - Poor. 19 out of 975 reviews
Rating 2 - Terrible. 11 out of 975 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Nelson, Woodbridge

Stayed 5 nights in Oct 2024

8/10 Good

Keith Charles, AUCHTERARDER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Geeta, LONDON

Liked: Cleanliness
Stayed 6 nights in Oct 2024

10/10 Excellent

rebecca, rosedale

Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2024

10/10 Excellent

Treena Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was great, nothing to complain about. Our room was lovely, big balcony on 11th floor facing Quarteira side, partial sea view. The sunrise every morning was beautiful, sound of the waves at night was so calming. Juao at the reception was super friendly and he remembered our names instantly. Pool area and Pool bar really great. Breakfast was amazing. Lots around within walking distance - restaurants and shopping. Taxi to Albufeira was so cheap just 15 euros . Everything was great. Our holiday was amazing.
Stayed 5 nights in Sep 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location right next to the beach was amazing and the pool area very large. A wonderful spot to unwind!
Stayed 2 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Jordan

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 5 nights in Sep 2024

8/10 Good

Clair

Stayed 5 nights in Aug 2024

10/10 Excellent

Ciaran Emmett Mc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Shahbaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at the beach and close to Marina
Stayed 5 nights in Jun 2024

4/10 Poor

Andrea

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I rarely leave reviews but felt I needed to to help others. We stayed at the Tivoli last year and it was fabulous but unavailable for our dates. I chose the Crowne Plaza as it’s supposed to be five star but was disappointed from the second we arrived. The hotel is in desperate need of a returb and is simply incomparable to Tivoli. The check in staff did not offer to assist with our bags and the corridors have zero natural light which felt quite oppressive. The breakfast was good but the daytime staff in the pool bar areas were frankly hostile. No smiles, no making you feel like you are on holiday, just silent serving if you could get a drink. The umbrellas can’t be operated manually around the pool, you have to find a member of staff with a drill to do the operation- this took ages and is so inconvenient if you feel like you need a little shade at any point- I had to sit in the bushes until I could find someone. Bar staff refused to give us a champagne glass for the room and demanded we call room service even though we were going to the room- no poolside towels provided unless you give them a 30 euro deposit despite the fact they have your room number for returns! I paid £1500 for 3 nights and came away feeling robbed. No mini bar in the rooms, well there was a fridge but nothing stocked in it. The extra hangers I requested arrived the following day. Despite the fact the hotel is so dated, the staff could have made the difference and every request felt like an inconvenience
Stayed 3 nights in Sep 2024

2/10 Terrible

Maurice

Disliked: Cleanliness, staff & service, room comfort

Treated horribly - don’t be tempted -

Our stay began badly and only got worse. There was a booking error which created a double booking and the hotel staff could have fixed the issue but decided to charge me for the first night of the other reservsation. Room was filthy when we arrived
Stayed 3 nights in Sep 2024

10/10 Excellent

patricia

Liked: Amenities
Everything was great from the time we checked in to our departure! The staff assisted us with a tour to the caves, later canceled and they found us another. Nicole & Joāo were the best very helpful & courteous
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with reasonably priced lunch, drinks etc. Breakfast buffet is really great. The hotel is only a 10 minute walk to the marina. Beach was lovely too and water was energising!
Stayed 7 nights in Sep 2024

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Near cruise activities and many restaurants including the hotel restaurant. Staff very nice and happy to help. Poor was beautiful! Cold but still nice. Beach chairs not part of hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Walid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Great breakfast. Fabulous pool and very friendly staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Service was exceptional! Clean and smells so good. Great bar and pool. Easy access to the beach. A sign at the entrance would be helpful as it appears you’re pulling into another hotel. The boardwalk was nice but I wouldn’t venture to the left as we felt an unsafe vibe, but the Marina area was great.
Stayed 2 nights in Sep 2024

6/10 Okay

Christophe

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Not a 5 star experience

I recently stayed at Crowne Plaza Vilamoura for a few nights, and while there were some positive aspects, a few issues left me feeling underwhelmed. To start with, I was disappointed to encounter silverfish in the bathroom on multiple occasions. This made the bathroom feel less clean and put a damper on the overall experience. Cleanliness is a basic expectation, and this was definitely below par. Another issue was the EUR 25 deposit required per towel. While I understand the need for security, this seemed excessive, especially for a standard hotel. It felt more like a hassle than a necessity. Finally, the queue at breakfast was quite long each morning. The food was decent, but having to wait so long just to get seated and served was frustrating, especially when trying to start the day on a good note. Overall, while the hotel had some good points, these issues made my stay less enjoyable than I had hoped.
Stayed 4 nights in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Eoin

Stayed 3 nights in Aug 2024