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Fauna Hotel

3.0 star property
VIP Access

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Photo gallery for Fauna Hotel

Living area
View from property
Superior Room | Premium bedding, in-room safe, individually decorated
Front of property
Lunch and dinner served, international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Paseo Dimalow 166, Valparaiso, Valparaiso, 234000
  • Valparaiso University
    ‪16 min walk‬
  • Port of Valparaiso
    ‪2 min drive‬
  • Vina del Mar Casino
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite

Suite | Premium bedding, in-room safe, individually decorated

Suite

  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Superior Room

View from room

Superior Room

  • Partial ocean view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, in-room safe, individually decorated

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

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About this property

Fauna Hotel

Mountain ski retreat with full-service spa and restaurant
After a day on the slopes, return to Fauna Hotel to dine at the restaurant, drink at the bar/lounge or relax in a full-service spa.
Fauna Hotel offers 16 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. This Valparaiso hotel provides complimentary wired and wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Fauna Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Reina Victoria Lift. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Fauna
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Reina Victoria Lift and 5 minutes on foot from Mirador Paseo Gervasoni
  • Airport, ski and beach shuttle service available for a fee
Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

This 3-star Valparaiso hotel is smoke free.

Fauna – This restaurant specialises in international cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fauna

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • On the bay
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fauna Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 80000 per vehicle (one way)
  • Rollaway bed fee: CLP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Fauna Hotel offers transfers from the cruise terminal, ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Fauna Hotel
Fauna Hotel Valparaiso
Fauna Valparaiso
Hotel Fauna
Fauna Hotel Hotel
Fauna Hotel Valparaiso
Fauna Hotel Hotel Valparaiso

Fauna Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 190 out of 321 reviews
Rating 8 - Good. 94 out of 321 reviews
Rating 6 - Okay. 30 out of 321 reviews
Rating 4 - Poor. 5 out of 321 reviews
Rating 2 - Terrible. 2 out of 321 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Disliked: Cleanliness
Could be great with a bit more effort and care
Great location and cool building. Reception could be a bit more helpful, possibly give some local tips like in other places, rather than just ‘hi’. The bathroom was a bit tired looking and the bed very squeaky. Unfortunately there was a plague of termites on our first evening. After an initial clean up that we did, we eventually had to get up on the night and get help from reception with bug spray (most helpful). We then needed to have the window closed and had to ask for a fan as there’s no a/c or way of ventilating the room without the window open. But it would have been better if reception had told us it was happening to make sure windows were shut and so on. We ended up with a room full of dead termites and shed wings which was pretty disgusting. Lastly, on check out the woman who took payment was extremely unfriendly, no smile, no ‘I hope you had a good stay, have a good day, thank you for staying with us’ which left a sour taste in the mouth. these things are so easy to remedy by just paying a bit more attention to details and making more of an effort.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite place to stay when visiting Old Valparaiso. The hotel is well located and staff is friendly. Rooms are simple but comfy and quiet. And the restaurant is a great place to chill and enjoy the view.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at Fauna Hotel.
Nice hotel. Great location. Amazing views from restaurant/cafe terrace.
View from terrace.
Cocktail on outside terrace.
View from room window.
Stayed 3 nights in Aug 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service great hotel great location
Stayed 3 nights in Mar 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very safe
The hotel can not be reached by car(Uber) as they have to stop as the end of the road it’s a pedestrian road, so you have to take your cases down the end of the road which was fine for us but if you are less mobile this hotel would not be good for you as it has no lift. The benefits outweigh the positives , great views from rooftop bar and restaurant; very clean and staff friendly. I would suggest you use Uber , it’s easy and a lot cheaper than the hotel booking you a taxis to the cruise port.
Stayed 1 night in Apr 2024

10/10 Excellent

Rajiv

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the neighborhood and the view from the restaurant on the outdoor patio is amazing! Convenient location if you are taking a cruise. The hotel offers a shuttle. Only downfall is the hotel is hard to find. It’s situated down a path where no cars can go. You will need to walk a bit, and go down some stairs to get to the property.
Stayed 1 night in Apr 2024

10/10 Excellent

Alisha

Stayed 1 night in Apr 2024

6/10 Okay

margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice boutique hotel.
The hotel staff were very nice and helpful. The hotel was located in a lane way not accessible to cars. We had to drag our luggage down the lane and steps to get to the hotel which was on top of a hill. The hotel room had no air conditioning and no closets. It was quaint. The restaurant was great. Lovely views and the food was delicious. The breakfast was very good and healthy. The service was very good.
Stayed 3 nights in Mar 2024

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming rooms. The staff were outstanding and the view from the rooftop restaurant is fabulous.
Stayed 1 night in Mar 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Kacee

Liked: Cleanliness, staff & service, property conditions & facilities
Good option for Valpo!
Simple but charming hotel. Stay here for the view, and tranquility… when the pigeons are not fighting outside 😁 I did not sleep well because of the birds and general noise (obviously completely out of hotel control) but also because the room was stuffy. If you open windows the noise becomes more prevalent, but without opening there is no airflow. Highly recommend the hotel put a floor fan in each room. Otherwise, very kind staff and cute restaurant upstairs.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

William

Stayed 1 night in Jan 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fauna Hotel
Fauna Hotel is well located within few steps from Reina Victoria elevator. Staff is kind and helpful, they recommend activities and places to eat. Room was comfortable, nice good quality bed, bathroom has a good size too. We got a room with amazing sea view. Restaurant at the hotel has a very beautiful view too and good food for lunch. Cons: Breakfast is really fair and eggs are available upon request and are not well prepared, bread was awful. Very little offer and fruits not looking fresh either. Our room with sea view was extremely noisy
View from restaurant
Tuna for lunch
Shrimp entree
Stayed 1 night in Oct 2023

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fauna hotel was an amazing experience in a beautiful location. The rooms are adorable and very clean. The breakfast is delicious and the view from the hotel is extraordinary.
Stayed 2 nights in Jun 2023

10/10 Excellent

Nelida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FANTASTIC! The hotel is located in one of the main walking alleys in Valparaíso. The staff was great, gave us advise and were always helpful. They have a great restaurant with a terrace that rounds up the experience. The only thing to consider is that it might not be accesible to people with reduced mobility.
Stayed 1 night in Apr 2023

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel. Perfect location for walking and discovering the area with graffiti everywhere. The staff are lovely and helpful with heavy luggage. Thankyou Sebastion!!
Stayed 3 nights in Mar 2023

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved being at the top of the hill and near fun dining and shopping options! The hotel is very unique and fun and the terrace restaurant has fantastic views! The staff was very friendly as well.
Stayed 1 night in Mar 2023

6/10 Okay

Christine

Travelled with family
Liked: Staff & service
Stayed 3 nights in Mar 2023

6/10 Okay

Liam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful hotel, however the staff are not particularly friendly. Breakfast selection is very disappointing.

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true ‘paraíso” in itself
Amazing building spread through a number of original Valparaiso houses. Great location in the middle of Cerro Alegre. Great staff, professional and friendly Claudia from reception couldn’t do enough to make my stay one yo remember. Will go back for sure.
Stayed 1 night in Feb 2023

10/10 Excellent

Daniel, Manistee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and rustc. The restaurant was fantastic. Be advised the hotel is not accessible by car. One must walk a short distance along a pedestrian way.
Stayed 1 night in Feb 2023