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Hotel Horizontes La Ermita

3.0 star property

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Photo gallery for Hotel Horizontes La Ermita

Sports facility
Bar (on property)
Outdoor pool, pool loungers
Terrace/patio
Reception

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Parking included
  • Air conditioning

Explore the area

Map
Carretera La Ermita, Km. 1 ½, Viñales, Viñales, Pinar Del Rio, 20300
  • Viñales Church
    ‪3 min drive‬
  • Polo Montañez Cultural Center
    ‪3 min drive‬
  • Viñales Botanical Garden
    ‪4 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Casa Particular “Villa El Coral”

  • Spa
  • Pet-friendly
  • Parking included
  • Free WiFi
5.0 out of 5, Exceptional, (11)
The price is €27
for 1 room
includes taxes & fees
29 Mar - 30 Mar
Casa Particular “Villa El Coral”

About this property

Hotel Horizontes La Ermita

Hotel in Viñales with 24-hour front desk and coffee shop/cafe
This hotel features an outdoor pool, a bar/lounge and a poolside bar. Self parking is free. Additionally, a snack bar/deli, a coffee shop/cafe and an outdoor tennis court are on-site. Limited housekeeping is available.
Hotel Horizontes La Ermita offers 62 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Horizontes La Ermita, you'll be within walking distance of Museo Municipal. Free self-parking, an outdoor pool and a poolside bar are available.
  • Free self-parking
  • Drinking and dining options include a coffee shop, a poolside bar and a bar/lounge
  • WiFi in some public areas for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court
  • Just a 3-minute drive from Museo Municipal and a few minutes from Viñales Church
Hotel Horizontes La Ermita offers its guests an outdoor tennis court and an outdoor pool. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is available in public spaces for a fee.

A terrace, barbecue grills, and gift shops/newsstands are also featured at Hotel Horizontes La Ermita. Self parking is free.

Smoking is allowed in designated areas at this 3-star Viñales hotel.

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: WiFi (USD 1 per hour)

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Ecotours
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Horizontes La Ermita

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 1 per hour (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Horizontes Ermita Pinar Del Rio
Horizontes Ermita Pinar Del Rio
Hotel Horizontes Ermita Vinales
Hotel Hotel Horizontes La Ermita Vinales
Hotel Horizontes La Ermita Vinales
Hotel Horizontes Ermita
Horizontes Ermita Vinales
Horizontes Ermita
Vinales Hotel Horizontes La Ermita Hotel
Hotel Hotel Horizontes La Ermita
Horizontes Ermita Vinales
Horizontes La Ermita Vinales
Hotel Horizontes La Ermita Hotel
Hotel Horizontes La Ermita Viñales
Hotel Horizontes La Ermita Hotel Viñales

Hotel Horizontes La Ermita Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 17 reviews
Rating 8 - Good. 4 out of 17 reviews
Rating 6 - Okay. 8 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

6.8/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible view of the valley, very helpful and hospitable staff.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
all good except the room did not have a working phone, working fridge, or 220V plugs
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Athillingdon, UK

Liked: Staff & service, room comfort
Lovely view from a nice hotel
We've arrived an hour earlier and got taken to our room straightaway. I mention this as it is not customary in Cuba. Room was good, beds comfortable, can't complain for a 3 stars. We have loved the breakfast on the terrace. Good choice. We have been eating out in the town, so no other meal than breakfast. Lovely stay, lovely view and enjoyed all the trips bought from the hotel. Would definitely come back
Stayed 3 nights in Mar 2018

2/10 Terrible

Jack, NYC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They rip you off
If you book a room with a double queen bed they'll charge you double.
Stayed 1 night in Jan 2018

6/10 Okay

Pascal

Travelled with family
Disliked: Property conditions & facilities
en ville
Cher pour la prestation, Belle situation dominante avec vue, mais loin du centre “ville” assez sympa. Restauration immonde Piscine sale, bar bruyant la journée avec beaucoup de locaux, et complètement mort le soir, même pas de musique :(
Stayed 1 night in Feb 2020

10/10 Excellent

lars

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enastående utsikt
Mycket bra hotel med en enastående utsikt över Vinalesdalen. Fantastiska rum, pol, bar och resturang. Maten i resturangen var kanske inte den bästa och WiFi var begränsat till vissa mycket specifika platser. Men detta uppvägs med råge av rummen och utsikten. Klart rekomenderat
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Propre mais Mal entretenu Vieillot Literie très mauvaise Matelas défonce Alèse en plastique désagréable
Stayed 2 nights in Jan 2020

6/10 Okay

Laurence

Disliked: Cleanliness, room comfort
l'endroit est top avec une très belle vue mais l’hôtel date d'une autre époque, avec un gros problème d'entretien. Propreté moyenne
Stayed 2 nights in Nov 2019

6/10 Okay

Jo Esten

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Fin utsikt, dårlig service
Hotellet har veldig god beliggenhet i forhold til Vinales, og man går til byen på 20 minutter. Utsikten fra restaurant og bassengområde er fantastisk! Rommene var ok, men nokså slitt og uten kjøleskap/minibar, slik det sto i oppføringen. Bra renhold og service fra roomservice. Vi dro på en ridetur + en fugletur, formidlet av hotellets reisebyrå - og her fikk vi veldig god service! Begge disse turene kan anbefales. Det som trekker ned er, med unntak av det som er beskrevet over, servicenivået vi opplevde på hotellet; i et land hvor folk ellers er svært imøtekommende og blide, opplevde vi at staben stort sett var svært lite serviceinnstilte og sure. Turist-tretthet, kanskje? Vi valgte også dette hotellet pga badebasseng. Vær obs på at det kommer grupper (familier, skoleklasser) hit for å bade mot betaling. Følgelig var bassenget stort sett fullt av folk fra kl 10-18, og vi slo derfor ifra oss å bruke det, også grunnet manglende renhold. Prisen på hotellet var ganske høy sammenlignet med andre steder vi bodde, og svarte ikke helt til opplevelsen. Med forbedret service samt bedre tilgang til badebasseng hadde dette blitt en mye mer positiv opplevelse. Men Vinales er flott, og man har et fint utgangspunkt for å oppleve området.
Stayed 4 nights in Jul 2019

10/10 Excellent

luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Beautiful location, zero service, very old beds and ugly lights.
Stayed 1 night in Dec 2018

6/10 Okay

michel

Décevant, mais quelle vue !
Très bien placé, une vue magnifique. Hôtel vieillot,à la limite de la propreté... petit dej quelconque. No comment ! Service transparent : pas du tout à votre écoute.(hôtel d’état).dommage
Stayed 2 nights in Sep 2018

6/10 Okay

Carmen, España

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Vistas increíbles pero descuidado
Hotel con una ubicación inmejorable pero bastante descuidado en las instalaciones. Nuestra habitación estaba bastante bien pero el colchón era horrible, con muelles salidos. Nos cambiaron a otra habitación que los colchones estaban mejor pero que no tenía nevera. El desayuno es bastante bueno. El problema fue la piscina porque el agua estaba verde. Imposible meter un pie en ese agua...El hotel hace pases para que gente que no se hospeda en el Hotel puedan pasar el día en la piscina. La piscina se llena mucho y la tienen muy descuidada! Es una pena porque el sitio es espectacular! A pesar de las deficiencias lo recomiendo porque las vistas merecen la pena.
Stayed 2 nights in Aug 2018

8/10 Good

Veronique

Liked: Cleanliness, property conditions & facilities
Reposant
Super emplacement mais restauration médiocre
Stayed 3 nights in Jul 2018

6/10 Okay

Flo, Fance

Disliked: Cleanliness, property conditions & facilities
moyen
lieu superbe, chambres confortables et propres mais déçus par la piscine sale et envahie par des personnes extérieures à l’hôtel donc bondée et très bruyante.
Stayed 1 night in Apr 2018

8/10 Good

paulina, mexico

Disliked: Property conditions & facilities
LA Vistabdel hotel es super linda
Super vista y desayuno en el restaurante con la vista muy buena. La piscina es muy sucia
Stayed 2 nights in Mar 2018