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Mermaid Hotel & Club

4.0 star property

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2 outdoor pools, pool umbrellas, pool loungers
Superior Double Room, 1 Bedroom | Beach/ocean view
Couples’ dining
Restaurant
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Gym
  • Spa
  • Room service

Explore the area

Map
Mahawaskaduwa, Wadduwa
  • Pothupitiya Beach
    ‪9 min walk‬
  • Wadduwa Beach
    ‪7 min drive‬
  • Kalatura Beach
    ‪9 min drive‬

Room options

View all photos for Room, Sea View

Room, Sea View | 1 bedroom, minibar, in-room safe, individually furnished

Room, Sea View

  • 27 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Deluxe Sea View Room

Premium Deluxe Sea View Room | 1 bedroom, minibar, in-room safe, individually furnished

Premium Deluxe Sea View Room

  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Sea View Room

1 bedroom, minibar, in-room safe, individually furnished

Premium Sea View Room

  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Bedroom

1 bedroom, minibar, in-room safe, individually furnished

Superior Double Room, 1 Bedroom

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Citrus Waskaduwa

  • Pool
  • All-inclusive
  • Kids pool
  • Free WiFi
4.1 out of 5, Very good, (62)
The price is €187
for 1 room
includes taxes & fees
3 Apr - 4 Apr
Citrus Waskaduwa

About this property

Mermaid Hotel & Club

Beachfront, with 2 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Mermaid Hotel & Club's 2 outdoor swimming pools or pampering yourself at the full-service spa.
Mermaid Hotel & Club offers 81 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

This Wadduwa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sahana Spa has massage/treatment rooms. Services include massages.
During your stay at Mermaid Hotel & Club, you're just a quick walk from Pothupitiya Beach. Features include free valet parking, plus 2 outdoor pools and 3 bars.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include a restaurant, a beach bar and 3 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with massages at Sahana Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Pothupitiya Beach and 5 minutes from Kalutara Bodhiya
Mermaid Hotel & Club offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar.

You'll find a business centre on site. A fitness centre, spa services, and a library are also featured at the business-friendly Mermaid Hotel & Club. Free self parking and valet parking are available.

This 4-star Wadduwa hotel is smoke free.

Main Restaurant – On-site buffet restaurant.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 3 bars/lounges
  • A beach bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Main Restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mermaid Hotel & Club

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
Property Registration Number PV 8149

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mermaid Club Wadduwa
Mermaid Hotel & Club Wadduwa
Mermaid Hotel Club Wadduwa
Mermaid Hotel Club
Mermaid Hotel Club
Mermaid Hotel & Club Hotel
Mermaid Hotel & Club Wadduwa
Mermaid Hotel & Club Hotel Wadduwa

Mermaid Hotel & Club Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 28 out of 67 reviews
Rating 8 - Good. 26 out of 67 reviews
Rating 6 - Okay. 4 out of 67 reviews
Rating 4 - Poor. 4 out of 67 reviews
Rating 2 - Terrible. 5 out of 67 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Madeleine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not properly welcomed and it took almost an hour to check in. Room smelled bad. Had to ask for towels. Nasty beach. Worn out furniture. Not comfortable bed. Food bad quality.
Stayed 3 nights in Feb 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very nice with the perfect view of the pool and ocean. There is unfortunately no swimming allowed in the ocean in front of the hotel. We found the staff a little unorganized at times but would still highly recommend this hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Pauline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was right on the beach and had a beautiful swimming pool with lots of shade and trees. The staff were very friendly and obliging.
Stayed 1 night in Oct 2023

10/10 Excellent

Stephan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we checked in to the moment we checked out the staff made this a wonderful place to stay. Not once did we feel we were being taken advantage of. We were impressed with all the facilities and the lovely ambience and decor of the hotel. The pool and gardens were beautifully maintained and all the added benefits such as the gym, spa and Comfortable sun loungers scattered around the palm fringed gardens were really appreciated. We were not full board but dined in the FB restaurant and we’re really surprised that the quality of the food offered. The à la cart menu was also extensive and tasty and not expensive. There was also plenty of choice at breakfast time. I would highly recommend this please to anybody looking for a good comfortable hotel at an affordable price.
Stayed 5 nights in Feb 2022

10/10 Excellent

Andreea, Romania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long flight, we managed to check in , even if was like after 2 hours waiting for a room, no welcome drink.... we did message the hotel to inform them that we arrive early in the morning but no response. Other than that no faulty. The place is very clean, they provide water, fridge, toiletries, everything you need. They even done the bed for us in the evening. The staff is so attentive and polite. They are very happy and chatty. The swimming pool is cleaned every night . The really enjoyed our stay! Andreea and George from Romania ! Greetings
Stayed 2 nights in Feb 2020

8/10 Good

Paramjeet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Roshini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasure spending time there with lovely food... Superb service...
Stayed 1 night in Apr 2019

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay.
Wonderful waiter at dinner that had been their 16 years he was lovely. Lovely room and food excellent.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy, delicious, with great service. RECOMMEND!
Stayed 11 nights in Jan 2019

8/10 Good

LALI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Good hotel, great massage treatment from Inka Great room upkeep from Sam
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After we got an upgrade room due to some problems with our original room. our stay was 100% better and made it all most value for money our new room cleaner was excellent over all good stay due to our uograde
Stayed 7 nights in Dec 2018

8/10 Good

Maciej

Liked: Staff & service, room comfort
Good choice for Kalutara region in SL
Good choice for this part of Sri Lanka coast. It is not amy of these show off glittering hotels. Simple and modest but comfy typical Sri Lankan hotel of reasonable size and good location. Excellent and hard working stuff. Tips: if booked be sure to book deluxe area rooms. They are better located, more spacious and better equipped. Some say the hotel is a lil' shabby and old but this is something that I like and this makes show off tourist are not there to be met :-)
Stayed 10 nights in Dec 2018

8/10 Good

Kanchi, USA

Liked: Cleanliness, staff & service
It has extremely friendly staff and they try harder to accommodate visitors in their level best. Food and beverage manager and his staff were very kind and my 3 year old son was fed with some custom food. They have snack room in between core meals by making sure visitors never get hungry. They had a good food buffet. Pool , sport room, wellness programs were very accommodating. Evening live music was every entertaining. I would recommend as improvements to improve the property with more nice interior decos, free from flies, insects, mosquito as much as possible in the outside and grow some water lilies in their surrounding ponds.
Stayed 2 nights in Dec 2018

10/10 Excellent

Mermaid, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was on the beach immaculate rooms but no Privacy on balcony also need to upgrade ground level toilets also the staff were amazing all the time lm sure the owner dose not Appreciate what excellent and respectful staff to make that Hotel Worth a visit
Stayed 14 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay
All inclusive relaxing Hotel. Staff very keen to please. Buffet meals well presented and had variety.
Stayed 8 nights in Jun 2017

4/10 Poor

Graham

Liked: Cleanliness
Not for me im afraid ...
Personally I found the staff worked very long hours and they seemed short staffed and this was noticed at meal times. Two things really irritated me was the fact that you had sales people on both ends of the hotel trying to sell you trips and so forth and it was really annoying as the second you stepped outside the complex they would pester every day and the other thing was the wild dogs on the beach directly behind the hotel and simply the beach is not suitable to sunbath. The pool and rooms were very clean and always enough sunbeds and the volley ball etc was great fun. The entertainment was very low key indeed and often not much going on in the evening after dinner. Also check your booking carefully and confirm as they seem to over book their rooms and Hotels.com received priority over some other travellers and I witnesses one or two heated travellers with issues with bookings and rooms , so make sure you are 100% staying and room type etc. We were told that we could not stay the second week but we ignored it as we had a confirmed booking with Hotels.com and we emailed Hotels.com with the issue and heard no more, but it was a bit unsettling . Overall I feel it is very expensive for what is being offered and I am in no rush to return to this resort.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good views for all of the rooms.
Nice hotel with good views for all of the rooms. It is quite accesible (max. 2 hours by car IF you take the highway)... Overall a good experience. The only small con is that if there is a lot of rain, the internet goes out... but the staff did manage the situation in a timely fashion...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
have stayed here 3 times, it needed some work and it shut down to do it. Now alot more modern but still has old charm , great food and people

10/10 Excellent

mark, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Mermaid is a little Gem. Something you will always want to keep. The staff especially Dilan for his lovely cocktails and Prasanna with his magic tricks at the bar. The restaurant staff were so attentive I felt like a royal. This really is a little but of paradise. Lovely breeze blows across the hotel making the heat very bearable. Cocktail invitation where we met and chatted to the owner. Lovely funny man. He should be very proud of this hotel. I am surprised this is a 3 star hotel. It definitely has 5 star service. We used the hotel to arrange our trip to pinawella the elephant orphanage. Lovely day and very informative. The sea is a little rough with waves and riptides but if you are a strong swimmer then you should dive straight in. The hotel looks straight onto the beach but you will be surrounded by the beach traders trying to get you to go on trips with them. Also the ladies beckon you to buy their sarongs.

10/10 Excellent

BALAGURU, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Had a great stay @ Mermaid. Best part is the service, nobody can match their service.

8/10 Good

JANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food, friendly hotel.
Lovely hotel to spend a few days after the long flight, before setting off to tour the south of this beautiful, friendly island. Really great food and such friendly, efficient staff. Photo's do not do the hotel justice.

10/10 Excellent

John, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and excellent value
The staff were fantastic. The food was very good, especially the vegetarian curries. Hygiene standards were very high. The facilities were fine; a good sized pool, plenty of sun-loungers and an ok gym. The spa is worth visiting - excellent massages.

8/10 Good

Ashvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good &comfortable hotel

8/10 Good

Lydia, Doha, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
This holiday trip was all about resting and relaxing and we did that in style. The hotel is being updated and modernized but as a whole, it's a lovely hotel, great variety of food, opportunities to do more if you wish and overall friendly people. It's a little out there in location (about an hour and a half from the airport) but you can see how there are more hotels being built in the area. We fully intend to visit more of Sri Lanka when we come back.

4/10 Poor

Shani, zurich

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
not worth it for the money
we stayed for 2 nights the Hotel was very pleasant and welcoming very nice :) But it's a type of Hotel which you can stay all day at the pool and relax. Unfortunately if you wanna have a good spot to suntan you ned to be fast and early! Overall the Hotel did look nice and the employers where verry helpfull, the rooms was just to old and to pricy!