Hotel Nell - Union Market

3.0 star property

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Photo gallery for Hotel Nell - Union Market

Reception
Lobby
Lobby sitting area
Desk, blackout curtains, free cots/infant beds, bed sheets
Café

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking available
  • Air conditioning

Explore the area

Map
411 New York Ave NE, Washington, DC, 20002
  • Walter E. Washington Convention Center
    ‪3 min drive‬
  • Capital One Arena
    ‪3 min drive‬
  • National Mall
    ‪3 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪18 min drive‬

Room options

Classic Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Family

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Classic Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Single Beds

Grand Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Sub Level

  • Sleeps 2
  • 1 Queen Bed

Full Express

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hotel Nell - Union Market

Hotel with 2 restaurants, a quick walk to Gallaudet University
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a rooftop terrace. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and a meeting room are on-site.
Hotel Nell - Union Market offers 106 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Nell - Union Market. During your stay, you're just a quick walk from Gallaudet University. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine at Bolgiano's Pantry, one of the property's 2 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include meeting rooms, a lift and a rooftop terrace
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Gallaudet University and a 3-minute drive from Walter E. Washington Convention Center
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. Hotel Nell - Union Market also features a rooftop terrace, dry cleaning/laundry services, and a lift. Parking is available for a fee.

This 3-star Washington hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Bolgiano's Pantry – This café specialises in American cuisine and serves breakfast and lunch.
Treehouse Rooftop Bar – This rooftop bar specialises in Latin American cuisine and serves brunch and dinner. Reservations are required. Open selected days.
Singing Tiger Noodle Den – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 8 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bolgiano's Pantry
  • Singing Tiger Noodle Den
  • Treehouse Rooftop Bar

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Uncovered self-parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

Hotel Nell - Union Market Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 228 out of 478 reviews
Rating 8 - Good. 114 out of 478 reviews
Rating 6 - Okay. 70 out of 478 reviews
Rating 4 - Poor. 44 out of 478 reviews
Rating 2 - Terrible. 22 out of 478 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Freddie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff friendly and courteous
Stayed 2 nights in Dec 2024

8/10 Good

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, small but comfy room and nice decor
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Stayed 1 night in Dec 2024

10/10 Excellent

jorge

Stayed 3 nights in Nov 2024

2/10 Terrible

Sydney

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stylish shoebox
Stylish and inexpensive in a neighborhood with striking income inequality and gentrification, and not as easily accessible via the Metro as it may appear based on the map (I am a former DC resident and generally very familiar walking all over large cities). More notable though was that although it was inexpensive, the room was among the smallest I've ever been in and just much smaller than was worth the price.
Stayed 2 nights in Dec 2024

8/10 Good

Nicole

Stayed 1 night in Nov 2024

4/10 Poor

Maryam

Business traveller
Disliked: Property conditions & facilities, room comfort
The room was super small wirh no fridge.
Stayed 3 nights in Dec 2024

8/10 Good

Rachael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
It's just ok
Stay was ok. place seemed clean and rooftop bar was nice. Room is small with a sink in the room, not the bathroom which felt weird. Lots of street noise and parking is annoying. No gym if that is important to you. Front desk staff was nice but hard to get accurate information from them.
Stayed 2 nights in Dec 2024

2/10 Terrible

Kenny

Disliked: Property conditions & facilities, room comfort
Room was very small. No view no closet and no working TV
Stayed 1 night in Dec 2024

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Was great
Stayed 1 night in Nov 2024

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No parking at the lot at the Motel Six
It was a great stay but our car got broken into across the street.
Stayed 1 night in Dec 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Very charming and great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Showit

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hard to sport but once you find it, it’s like a hideaway. Very beautiful decor and service was pretty good. I enjoyed the rooms and the tv being on a mount that allows it to move. Great experience and with it being right next to Union Market, you can walk over and have a large variety of foods.
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Kevin

Business traveller
Disliked: Staff & service, amenities
Stayed on two separate occasions. The first time was uneventful, no problems except no iron in the room. The second time was not pleasant. While I was checking in I notice the front desk clerk helping another customer check-in, the clerk offered the customer a complementary drink chip. Then when I checked I didn't get the same offer that time nor was I offers d the same courtesy the two night before when I checked-in. I asked for the complementary drink chip and was given one. I thought that was weird. Later that a fire alarm went off throughout the hotel so I evacuated my room after grabbing a few my belongings, and exit the building in the back. Walked around the building to the lobby and noticed there hotel workers fanning the fire alarms. At the hotel they offer cooking classes where people can drink and cook. Someone burned their dish and hotel lacks proper ventilation.
Stayed 1 night in Dec 2024

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Keisuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Riley

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
the hotel was very nice, it was well decorated and the lobby smelled very good. the front desk was very nice. the inconvenience of parking and then paying $45 for either hotel parking or in the garage was not noticeably established to us until after we booked out trip and got the run down a few days before.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and Cozy
Cute boutique restaurant. Room was small for two people but would be cozy for one.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean and aesthetic
Stayed 2 nights in Nov 2024

8/10 Good

John

Business traveller
Liked: Staff & service
Stayed 1 night in Nov 2024