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Hotel Nell - Union Market

3.0 star property

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Photo gallery for Hotel Nell - Union Market

Reception
Café
Lobby sitting area
Desk, blackout curtains, free cots/infant beds, bed sheets
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking available

Explore the area

Map
411 New York Ave NE, Washington, DC, 20002
  • Walter E. Washington Convention Center
    ‪3 min drive‬
  • Capital One Arena
    ‪3 min drive‬
  • National Mall
    ‪3 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪18 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Family

Family | Desk, blackout curtains, free cots/infant beds, bed sheets

Family

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Classic Room, 2 Single Beds, Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Room, 1 King Bed

Desk, blackout curtains, free cots/infant beds, bed sheets

Grand Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Grand Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Sub Level

Sub Level | Desk, blackout curtains, free cots/infant beds, bed sheets

Sub Level

  • Sleeps 2
  • 1 Queen Bed

View all photos for Full Express

Full Express | Desk, blackout curtains, free cots/infant beds, bed sheets

Full Express

  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior detail

citizenM Washington DC NoMa

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, (1966)
The price is €152
for 1 room
includes taxes & fees
11 May - 12 May
citizenM Washington DC NoMa

About this property

Hotel Nell - Union Market

Hotel with 2 restaurants, a quick walk to Gallaudet University
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a rooftop terrace. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and a meeting room are on-site.
Hotel Nell - Union Market offers 106 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Nell - Union Market. During your stay, you're just a quick walk from Gallaudet University. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine at Bolgiano's Pantry, one of the property's 2 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include meeting rooms, a lift and a rooftop terrace
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute walk from Gallaudet University and a 3-minute drive from Walter E. Washington Convention Center
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. Hotel Nell - Union Market also features a rooftop terrace, dry cleaning/laundry services, and a lift. Parking is available for a fee.

This 3-star Washington hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Bolgiano's Pantry – This café specialises in American cuisine and serves breakfast and lunch.
Treehouse Rooftop Bar – This rooftop bar specialises in Latin American cuisine and serves brunch and dinner. Reservations are required. Open selected days.
Singing Tiger Noodle Den – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 8 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bolgiano's Pantry
  • Singing Tiger Noodle Den
  • Treehouse Rooftop Bar

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Uncovered self-parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

Hotel Nell - Union Market Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 299 out of 605 reviews
Rating 8 - Good. 148 out of 605 reviews
Rating 6 - Okay. 80 out of 605 reviews
Rating 4 - Poor. 47 out of 605 reviews
Rating 2 - Terrible. 31 out of 605 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Norvell, Yonkers

Business traveller
Disliked: Staff & service
Didn’t like I was givin a hard time to adjust my reservation after one stay. The property weren’t warm to me when I had an emergency and Expedia couldn’t help as well. Never again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Stephen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Nell was by far one of the best hotels in the DC area. Its impressive decor, comfortable rooms and outstanding location complete the package. We will definitely return.
Stayed 2 nights in Jan 2025

6/10 Okay

Maxwell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Stylish but lacking

Hotel was very modern, but rooms were small and poorly soundproofed. Could hear honking outside and conversations in hallways. I was constantly thirsty all night, I think was off with the perfume they spray the rooms with
Stayed 1 night in Jan 2025

8/10 Good

heather

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very aesthetically pleasing, clean, and friendly hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amirah

Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Leela

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Front desk displayed unprofessional & no courtesy

My partner and I came to DC during the snowstorm hit and everything was closed. We enjoyed our stay there and tried to communicate about extend our stay for one more night with a front desk about 7 pm. He was rude and left in middle of conversation. We decided to moved to Kellogg hotel next day even there were no one driving (taxi, uber, lyft, etc)
Stayed 1 night in Jan 2025

10/10 Excellent

Rey

Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was small but that was fine with me. The view was looking tight at another building - so I close the drapes. Cool experience at the bar on the roof. People were kind
Stayed 1 night in Jan 2025

8/10 Good

Philip

Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Stayed 2 nights in Oct 2024

10/10 Excellent

Lori, Ellicott City

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous
Stayed 1 night in Jan 2025

10/10 Excellent

Amber, Virginia Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Charles

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Anh Khoi

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, but needs a few tweaks

The room and the premises are clean. I loved its location near Union Market. However, the reception shoild change its card readers. As I was about to pay my safety deposit, I never saw a prompt on the reader. Despite this technical issue, the reception entered my card into the payment software on computer. Secondly, the other issue was the hardness of the pillows.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ciera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Katelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the rooms were a bit dark, and there was no comfortable chair to sit in a read a book. The TV did not work for me at all. It was "repaired while I was out for a while but only had a channel on that I could not go to another. I just wanted a news channel that I could never get to. All other Hotel Rooms TV s work but not at Hotel Nell. Breakfast was great on the 3 mornings we stayed there. Rooms just a bit to small for me. A good stay though. Thanks!
Stayed 3 nights in Jan 2025

10/10 Excellent

Nazahat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Caitlin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Marian

Travelled with family
Liked: Staff & service, property conditions & facilities
I like the hotel. It was a good experience. I just wished the parking was bigger and allow for guests to come in and out.
Stayed 1 night in Jan 2025

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025