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Quest Atrium Serviced Apartments

3.5 star property

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Photo gallery for Quest Atrium Serviced Apartments

Superior Studio | Desk, blackout curtains, iron/ironing board, free WiFi
Front of property – evening/night
Indoor pool
Courtyard
Superior Studio | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Reviews

7.6 out of 10
Good

Popular amenities

  • Washer
  • Breakfast available
  • Housekeeping
  • Parking available
  • Kitchen
  • Dryer

Explore the area

Map
154 The Terrace, Wellington, 6011
  • Te Papa
    ‪14 min walk‬
  • Courtenay Place
    ‪16 min walk‬
  • Sky Stadium
    ‪5 min drive‬
  • Wellington (WLG-Wellington Intl.)
    ‪17 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Desk, blackout curtains, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

  • 55 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio

Superior Studio | Desk, blackout curtains, iron/ironing board, free WiFi

Superior Studio

  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Desk, blackout curtains, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • 32 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 1 Double Bed

Standard Studio, 1 Double Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Studio, 1 Double Bed

  • 20 sq m
  • Studio
  • 1 bathroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Apartment, 2 Bedrooms

Desk, blackout curtains, iron/ironing board, free WiFi

Family Apartment, 2 Bedrooms

  • 55 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Quest Atrium Serviced Apartments

Aparthotel with a sauna, a quick walk to Botanic Gardens
Along with a sauna, this smoke-free aparthotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities and a front desk safe are on-site. Each apartment provides an LED TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a sitting area, and other amenities include free WiFi and a coffee/tea maker.
Quest Atrium Serviced Apartments offers 50 accommodations with washers/dryers and coffee/tea makers. This accommodation offers separate sitting areas. 50-inch LED televisions come with premium cable channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Wellington aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a sauna.
Our customers tell us that they can't get enough of the helpful staff at Quest Atrium Serviced Apartments. During your stay, you're just a quick walk from Wellington Central Business District. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. Built in 2004, this comfortable aparthotel has 50 apartments over 9 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a washer/dryer and a sitting area
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a steam room and a sauna
  • Within a 10-minute walk of Botanic Gardens and Beehive
As a guest of Quest Atrium Serviced Apartments, you'll find a sauna, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. The business-friendly Quest Atrium Serviced Apartments also features complimentary use of a nearby fitness facility, a front desk safe, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the indoor pool and health club at a partner property.

This 3.5-star Wellington aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 11:00 AM.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Access to nearby indoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (NZD 25 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: NZD 15 to 15 for adults and NZD 15 to 15 for children

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 30 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 50-inch LED TV with premium cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe at front desk

Location highlights

  • In a business district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a train station
  • Near the airport

Things to do

  • Health club (partner property) nearby
  • Indoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 50 units
  • 9 floors
  • Built in 2004

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The property’s pool, gym and sauna is closed on Good Friday, Christmas Day, Boxing Day and New Year's Day.
Guests 16 and older have access to the fitness centre and heated pool at Habit Health, 656 yards (600 metres) away. Guests must complete registration before accessing the facilities. Last entrance is 1-hour before closing, daily.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30.00 per day.
  • Cots (infant beds) are available for NZD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15 to 15 for adults and NZD 15 to 15 for children
  • Self-parking fee: NZD 25 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 30.00 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Atrium Serviced Apartments
Quest Atrium
Quest Atrium Apartments
Quest Atrium Serviced
Quest Atrium Serviced Apartments
Quest Atrium Serviced Apartments Wellington
Quest Atrium Serviced Wellington
Quest Atrium Serviced Apartments Apartment Wellington
Quest Atrium Serviced Apartments Apartment
Quest Atrium Hotel Wellington
Quest Atrium Wellington Hotel
Quest Atrium Serviced Apartments Aparthotel
Quest Atrium Serviced Apartments Wellington
Quest Atrium Serviced Apartments Aparthotel Wellington

Quest Atrium Serviced Apartments Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 317 out of 1400 reviews
Rating 8 - Good. 616 out of 1400 reviews
Rating 6 - Okay. 307 out of 1400 reviews
Rating 4 - Poor. 128 out of 1400 reviews
Rating 2 - Terrible. 32 out of 1400 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a 2 bedroom apartment. It was clean and tidy, with decent kitchen facilities, and suited our needs well. As a few people have stated, the pool is NOT on site, and im not the only person who thought it was at the apartments. This was UNCLEAR on the Expedia listing. It needs to be made clear that it is 700m down the road in a gym, and also needs to be clear that children are not allowed to swim there. My daughter was dissapointed after showing her the pool photo from expedia listing
Stayed 2 nights in Dec 2024

8/10 Good

Hennessy

Liked: Cleanliness, amenities, property conditions & facilities
It was extremely comfortable, quiet, and made me feel really safe in a city that I'm not from. I've had my itinerary for my trip all planned. But whenever I need to leave in the morning to go somewhere, it's so difficult for me to go out because of how comfortable I am in the apartment. I honestly miss the place already. 9.5/10 will come back again when I'm in Welly.
Stayed 2 nights in Dec 2024

6/10 Okay

Alanah

Disliked: Cleanliness, property conditions & facilities
Very old and tired. Badly ventilated. They don't clean apartments on Sunday, we checked in on Saturday, we went out Monday and got back at 4:30pm and the room still wasn't serviced - so two days, when I contacted reception they said they come late in the day (4:30pm!!) next day housekeeping was a quick bin empty and some clean towels, we were there for 4 days and pretty basic care. Two bedrooms, comfy queen beds but tiny, tiny room so you have to walk around the beds. On main road so noisy plus a lot of perm residents coming and going
Stayed 4 nights in Nov 2024

4/10 Poor

Charis

Business traveller
Disliked: Property conditions & facilities
The property was not maintained well. When i got oit of the elevators to my floor i was met with a really strong odour which was permiated through the whole floor and my room.
Stayed 2 nights in Nov 2024

8/10 Good

Gavin, Prebbleton

Business traveller
Liked: Cleanliness, property conditions & facilities
Noisy. Too much light coming in around the curtains.
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great appartments. Very spacious. Good reasonably priced stay.
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Watch out for hefty deposit charge
Hotel itself was good, however they charge a significant “deposit” even though the room is fully pre-paid and there is no mini-bar etc. Still waiting for the deposit to be released to my personal card a number of days later. Nobody else does this in the city - beware.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to. Handy
Stayed 1 night in Oct 2024

8/10 Good

Ali, Cranbourne East

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice and close to everything. Great for a short stay.
Stayed 2 nights in Sep 2024

8/10 Good

Jenny

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Kirsty

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Steve

Business traveller
Disliked: Property conditions & facilities
Quest is usually a nice semi spacious stay. But this was a tiny pokey room w a v small double bed. Felt more Like a student accommodation. Slow lifts not to mention that the ENTIRE time I stayed they were testing the fire alarm for EVERY room in the complex. Forcing me to leave my room for hours while they did this. Not able to do the work i needed to do. No offer of any discount at all. Very poor I thought. Will not be staying again.
Stayed 1 night in Sep 2024

4/10 Poor

Wendy

Even though the room was not cheap ,had to pay for parking which I wasnt informed TV didnt work & it was a very small & cramped For the price...not good
Stayed 1 night in Aug 2024

4/10 Poor

Rehana

Stayed 4 nights in Jul 2024

8/10 Good

Angus

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Darren

Stayed 1 night in Aug 2024

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness
We stayed on Level 5, day after day all we
Stayed 4 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, amenities
Stayed 4 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness
The staff were fantastic The room is a bit dated but comfortable Shame the pool is so far away especially when you can smell the chlorine !
Stayed 2 nights in Jul 2024

8/10 Good

Kathryn

Liked: Cleanliness
Stayed 9 nights in Jun 2024

8/10 Good

Mike

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jun 2024

6/10 Okay

Te Hurutea

Stayed 1 night in Jun 2024

2/10 Terrible

Nathan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Worse stay ever, rooms suck and different from the pictures and no pool like advertised, avoid at all costs..
Stayed 1 night in Jun 2024