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Extended Stay America Suites Chicago Elgin West Dundee

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Chicago Elgin West Dundee

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Lobby
Premium Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
2185 Marriott Dr, West Dundee, IL, 60118
  • Hemmens Cultural Center
    5 min drive
  • Sherman Hospital
    6 min drive
  • Santa's Village
    7 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    29 min drive

Room options

View all photos for Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Premium Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed

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Exterior

Sonesta Select Chicago Elgin West Dundee

Pool
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (1042)
The price is €116
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Sonesta Select Chicago Elgin West Dundee

About this property

Extended Stay America Suites Chicago Elgin West Dundee

Hotel with free breakfast, near Santa's Village
This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and laundry facilities. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, barbecues and a picnic area are on-site. Weekly housekeeping is available.
Extended Stay America Suites Chicago Elgin West Dundee offers 141 air-conditioned accommodations with a hairdryer and an iron/ironing board. This accommodation is furnished with double sofa beds. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

32-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Extended Stay America Suites Chicago Elgin West Dundee, you'll be close to Santa's Village. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from Hemmens Cultural Center and 7 minutes from Santa's Village
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. A 24-hour fitness centre, barbecue grills, and a picnic area are also featured at the business-friendly Extended Stay America Suites Chicago Elgin West Dundee. Free self parking is available.

This West Dundee hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Snack bar/deli

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property requires a deposit for all bookings where payment for the stay will be made in cash.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Elgin-West Hotel Dundee Chicago
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Chicago Elgin-West
Hotel TownePlace Suites by Marriott Chicago Elgin-West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Chicago Elgin West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Suites Chicago Elgin West Dundee Hotel

Extended Stay America Suites Chicago Elgin West Dundee Reviews

Reviews

6.4
Rating 10 - Excellent. 86 out of 295 reviews" "
Rating 8 - Good. 54 out of 295 reviews" "
Rating 6 - Okay. 37 out of 295 reviews" "
Rating 4 - Poor. 43 out of 295 reviews" "
Rating 2 - Terrible. 75 out of 295 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Allison

Stayed 1 night in Aug 2024

8/10 Good

kianne

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was quiet, pet friendly the only issue I had was the some equipment didn’t work in my room but I let them know and they switched me right away.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Subpar room
Staff was amazing but the condition of the room itself was subpar. The room was missing doors for the bedroom and bathroom which means no privacy. The oven was missing the knobs, the fridge was dented everywhere, there was no extra linens or pillows even though this is a multi family room. Complementary “breakfast” included granola bars, muffins and oatmeal. As a family this was one of the features as to why we chose this hotel but unfortunately were let down.
Stayed 1 night in Aug 2024

10/10 Excellent

mauda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Anabel

Stayed 5 nights in Jul 2024

6/10 Okay

Arshad

Travelled with family and small children
It was average, there was a roach in our room
Stayed 2 nights in Jul 2024

2/10 Terrible

Bounyaseng

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I've stayed at multiple Extended Stays for the convenience and price. However, this one seemed more like an apartment complex with random people loitering around the grounds between 11pm - 3am. The parking lot was completely full each night. The 2 bedroom I rented had mildew on the window seals and broken window blinds. The room was supposed to be non-smoking, but you can clearly smell the smoke. Apparently, someone had a pet in the unit prior due to the pet signage indicated "pet inside". (I am sensitive to pet dander and couldn't get another room.) I also woke up with 3 red bug bites on the left side of my face and 3 red bug bites on my upper left arm. If a roadside motel is a 1*, then I guess this hotel is a 2*. This was most likely my worst hotel experience in my 20 years of traveling for business.
Stayed 3 nights in Jul 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Tiffany

Disliked: Cleanliness
Stayed 9 nights in Jul 2024

10/10 Excellent

.

Liked: Cleanliness, amenities
Good
Stayed 1 night in Jul 2024

8/10 Good

Cindi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect for us. We got upgraded to a two bedroom room.
Stayed 4 nights in Jul 2024

4/10 Poor

Ruby

Liked: Staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Sara, Menasha

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy Poor to go breakfast Room had many issues from floor, bath countertop new but cabinet super bad. Used soap still on top of my bathtub. Lights didn’t work. I complained about changing room and costumer service agreed to call after 12pm yet no one call or make any notes in regard. So I had to explain the problem to the next costumer service representative in order to have another room again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Jeet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel we have experienced.
1. Toilet is clogged. 2. Sink is clogged 3. Bedsheets are torn with holes. 4. Bedsheet was ridden with lumps of hair 5. Hotel staff was partial and rude
Stayed 3 nights in Jun 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Pete

Stayed 1 night in Jun 2024

4/10 Poor

Allan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again
The check-in staff was rude and unhelpful. They could not find the reservation and we're very unhelpful to help fix it. We had to book a second time in the app to get the exact same suite. There were no towels and when we asked for some, we were given only three, paper thin towels for our family of six. We had to use our beach towels. We felt very vulnerable to have to give our kids names to be able to stay. That intrusion of privacy was not necessary and was not advised beforehand, but we were stuck. We will never use Extended Stay again.
Stayed 4 nights in Jun 2024

2/10 Terrible

Masroor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will never stay at this place again. I have wasted 100 dollars. I would have been better to have stayed in my car.
Stayed 1 night in Jun 2024

4/10 Poor

Mariana

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is our second time staying at this facility and we did not like it. We felt a little unsafe. There were people driving so fast out of the parking lot. Each night the halls smelled like marijuana. The room next door always kept their door open and you could see how dirty it was inside. It seemed like the facility just put us in just whatever room was left even though this was booked two weeks prior. Our rooms floor was so dirty my kids bottom socks were black. The toilet leaked so bad, water was coming out through the tiles. This seemed to be a constant problem in that room because the vinyl tiles were separating. In our room the sockets were open and not closed safely. There was a hole through our bedroom door. In the other room the fire detector was hanging from the ceiling. The pull out sofa was extremely dirty it did not even seem to be the same color it used to be before, just dirty. The staff was friendly though. And lastly they did not have enough towels for their guests.
Stayed 2 nights in Jun 2024

4/10 Poor

Shelia

It was ok but probably wont stay again
Stayed 1 night in Jun 2024