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Crystal Lodge

3.5 star property

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Photo gallery for Crystal Lodge

3 Bedroom Suite | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe
Lobby
3 Bedroom Suite | Private kitchenette | Fridge, coffee/tea maker
Front of property
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
4154 Village Green, Whistler, BC, V0N1B4
  • Whistler Village Gondola
    ‪7 min walk‬
  • Whistler Mountain Bike Park
    ‪9 min walk‬
  • Whistler Blackcomb Ski Resort
    ‪12 min walk‬
  • Whistler, BC (YWS-Green Lake Seaplane Base)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 Bedroom, King

Suite, 1 Bedroom, King | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, King

  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Crystal King Room

Crystal King Room | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Crystal King Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Queen Beds with Sofa Bed

Deluxe Studio, 2 Queen Beds with Sofa Bed | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Studio, 2 Queen Beds with Sofa Bed

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom, Queen

Suite, 1 Bedroom, Queen | Living area | 49-inch LED TV with cable channels, TV, pay films

Suite, 1 Bedroom, Queen

  • 63 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Crystal Double Room

Crystal Double Room | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Crystal Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Crystal Single Room

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Crystal Single Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 3 Bedroom Suite

3 Bedroom Suite | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

3 Bedroom Suite

  • 115 sq m
  • Sleeps 8
  • 2 King Beds, 2 Single Beds and 1 Queen Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Studio, 1 King Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Junior Studio Suite

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 49-inch LED TV with cable channels, TV, pay films

Suite, 2 Bedrooms

  • 106 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room Selected at Check-In

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Room Selected at Check-In

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft Suite Sleeps 6

Loft Suite Sleeps 6 | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Loft Suite Sleeps 6

  • 72 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Queen Murphy Bed

View all photos for Loft Suite Sleeps 4

Loft Suite Sleeps 4 | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Loft Suite Sleeps 4

  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio Suite, Kitchenette

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Studio Suite, Kitchenette

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom with Loft Suite

1 Bedroom with Loft Suite | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

1 Bedroom with Loft Suite

  • 81 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

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About this property

Crystal Lodge

Slopeside family fun near Whistler Village Gondola
With direct access to the slopes, Crystal Lodge makes guests feel at home with amenities such as a sauna and an outdoor pool. Weekly housekeeping is available.
Crystal Lodge offers 158 accommodations with minibars and a safe. Beds feature pillowtop mattresses. 49-inch LED televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Crystal Lodge's great location gets high marks from our customers. During your stay, you're just a quick walk from Whistler Mountain Bike Park. You'll find features such as free WiFi in public areas, plus 4 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and 2 bars/lounges
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and ski-in/ski-out access
  • Guests really like the accommodation for the overall comfort, cleanliness and comfy beds
  • Steps from Whistler Village Gondola and 8 minutes on foot from Whistler Marketplace
  • Dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor swimming pool. Conveniences such as ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Public spaces have free WiFi. This eco-certified hotel also offers a sauna and a fitness centre. For a fee, parking is available.

This Whistler hotel is smoke free.

Crystal Lodge has 4 restaurants on site.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, French, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (CAD 34 per night; includes in/out privileges)
  • Valet parking on site (CAD 39 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Designer stores
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 34 per night (in/out privileges)
  • Valet parking fee: CAD 39 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crystal Lodge
Crystal Lodge Whistler
Crystal Whistler
Crystal Hotel Whistler
Crystal Lodge Suites
Crystal Lodge Hotel
Crystal Lodge Suites
Crystal Lodge Whistler
Crystal Lodge Hotel Whistler

Crystal Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1370 out of 1962 reviews
Rating 8 - Good. 390 out of 1962 reviews
Rating 6 - Okay. 131 out of 1962 reviews
Rating 4 - Poor. 37 out of 1962 reviews
Rating 2 - Terrible. 34 out of 1962 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Kimberley, Ancaster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Staff were fantastic! Rooms were spotless! We were so close to the gondalas and restaurants and shopping. I highly recommend this hotel!
Stayed 6 nights in Jan 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe this is our second stay at Crystal. Big plus for being one of the closest hotels to the lift. We’ll probably go there again for this. Definitely only steps away from restaurants and shops. It’s an older hotel and they’ve decent job modernizing it. Great local pub and Starbucks in the same building we’re a plus also. EV parking was convenient and no additional charge from the standard $39 parking fee. You can probably get lower parking rates outside the hotel (usually 2 days limit). The only negative was the very bulky pillows. Perhaps they offer softer flat pillows, I was too lazy to ask at the front desk. They offered two hours later check-out for $50. A nice option to have if you wanted to use the hot tub and shower after half a day of skiing/boarding… longer would’ve been better, we understand the room still needs to be cleaned for the next guest. Cheers :)
Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jan 2025

10/10 Excellent

Django

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, gteat location and amenities. Very pet friendly
Stayed 2 nights in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great staff
Stayed 1 night in Jan 2025

6/10 Okay

Mercury

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location location !!!

Great hotel in a really great location!
Stayed 7 nights in Jan 2025

8/10 Good

Sandeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how clean it was!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Roman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and staff was super nice......
Stayed 2 nights in Jan 2025

10/10 Excellent

Amanpreet

Stayed 1 night in Nov 2024

8/10 Good

Joseph, Sammamish Wa

Liked: Cleanliness, staff & service, property conditions & facilities
Good rooms at affordable prices with parking (fee). Location is near the lifts and close to shopping and dining. Bathroom in my room was small with no place to put my travel kit. They need to put in a shelf when there is no counter space.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Loved being right in the Village.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alessandro

Stayed 1 night in Jan 2025

8/10 Good

Richard

Travelled with partner
Clean rooms, close to slopes and restaurants.
Stayed 6 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Honson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to everything!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jean, St Sauveur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service at check in. Polite, pro active and customer care
Stayed 1 night in Jan 2025

10/10 Excellent

yue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay convinient location and comfortable beds
Stayed 6 nights in Dec 2024

2/10 Terrible

Oluwanifemi

Stayed 1 night in Jan 2025

8/10 Good

Zoya

Liked: Cleanliness, staff & service, property conditions & facilities
The location was the best
Stayed 4 nights in Dec 2024

10/10 Excellent

Ryan

Stayed 1 night in Dec 2024

8/10 Good

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service
Great location, small rooms and average amenities like Pool and Jacuzzi. I could stay again, but I will make sure to ask for a bigger room.
Stayed 1 night in Jan 2025

10/10 Excellent

Tammy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Crystal Lodge is a wonderful property to stay at, the location was great, proximity to everything you would need while on vacation. The property was clean and well maintained. We would stay at this hotel for our next ski trip to Whistler village again.
Stayed 7 nights in Dec 2024