Crystal Lodge

3.5 star property

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Photo gallery for Crystal Lodge

3 Bedroom Suite | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe
Lobby
3 Bedroom Suite | Private kitchenette | Fridge, coffee/tea maker
Front of property
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool

Explore the area

Map
4154 Village Green, Whistler, BC, V0N1B4
  • Whistler Village Gondola
    ‪7 min walk‬
  • Whistler Mountain Bike Park
    ‪9 min walk‬
  • Whistler Blackcomb Ski Resort
    ‪12 min walk‬
  • Whistler, BC (YWS-Green Lake Seaplane Base)
    ‪6 min drive‬

Room options

Suite, 1 Bedroom, King

  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Crystal King Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, 2 Queen Beds with Sofa Bed

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Suite, 1 Bedroom, Queen

  • 63 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Crystal Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Crystal Single Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

3 Bedroom Suite

  • 115 sq m
  • Sleeps 8
  • 2 King Beds, 2 Single Beds and 1 Queen Sofa Bed

Deluxe Studio, 1 King Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Junior Studio Suite

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 106 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

Room Selected at Check-In

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Loft Suite Sleeps 6

  • 72 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Queen Murphy Bed

Loft Suite Sleeps 4

  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Studio Suite, Kitchenette

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 Bedroom with Loft Suite

  • 81 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

Similar properties

About this property

Crystal Lodge

Slopeside family fun near Whistler Village Gondola
With direct access to the slopes, Crystal Lodge makes guests feel at home with amenities such as a sauna and an outdoor pool. Weekly housekeeping is available.
Crystal Lodge offers 158 accommodations with minibars and a safe. Beds feature pillowtop mattresses. 49-inch LED televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Crystal Lodge's great location gets high marks from our customers. During your stay, you're just a quick walk from Village Square. You'll find features such as free WiFi in public areas, plus 4 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and 2 bars/lounges
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and ski-in/ski-out access
  • Guests really like the accommodation for the cleanliness, comfy beds and overall comfort
  • Steps from Whistler Village Gondola and 8 minutes on foot from Whistler Marketplace
  • Dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor swimming pool. Conveniences such as ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Public spaces have free WiFi. This eco-certified hotel also offers a sauna and a fitness centre. For a fee, parking is available.

This Whistler hotel is smoke free.

Crystal Lodge has 4 restaurants on site.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, French, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (CAD 34 per night; includes in/out privileges)
  • Valet parking on site (CAD 39 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 34 per night (in/out privileges)
  • Valet parking fee: CAD 39 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crystal Lodge
Crystal Lodge Whistler
Crystal Whistler
Crystal Hotel Whistler
Crystal Lodge Suites
Crystal Lodge Hotel
Crystal Lodge Suites
Crystal Lodge Whistler
Crystal Lodge Hotel Whistler

Crystal Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1457 out of 2105 reviews
Rating 8 - Good. 431 out of 2105 reviews
Rating 6 - Okay. 143 out of 2105 reviews
Rating 4 - Poor. 39 out of 2105 reviews
Rating 2 - Terrible. 35 out of 2105 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Freda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Radu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Carlton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, Starbucks in the building, friendly helpful staff.
Stayed 1 night in Dec 2024

8/10 Good

Evelyne Aguilar

Stayed 6 nights in Nov 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Colby, Oro-Medonte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but staff were scarce.
Stayed 3 nights in Dec 2024

10/10 Excellent

Chris

Stayed 1 night in Dec 2024

10/10 Excellent

Nima

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love staying at the Crystal Lodge in Whistler! We’ve been coming here every year, and every visit is nothing short of amazing. The staff are incredibly friendly, accommodating, and go above and beyond to ensure a perfect stay. The hotel is impeccably organized, and every aspect, from the comfortable rooms and excellent room service to the fantastic entertainment and outdoor pool, exceeds our expectations. It truly feels like a home away from home. Thank you, Crystal Lodge, for making our vacations so memorable year after year!
Stayed 2 nights in Dec 2024

10/10 Excellent

Shahryar

Stayed 1 night in Nov 2024

10/10 Excellent

Hongbo

Stayed 1 night in Nov 2024

8/10 Good

Sophie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mahr

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and made our stay very special!
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Stayed 1 night in Dec 2024

10/10 Excellent

Wei

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Petar

Stayed 1 night in Nov 2024

10/10 Excellent

Petar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced, a close walk to the gondolas which was convenient for going skiing. Great service and comfy beds too! Would stay there again!
Stayed 1 night in Dec 2024

10/10 Excellent

Mahya

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing experience in the Crystal Hotel, I will keep it in mind to be back there again in summer ✌😍,
Stayed 1 night in Dec 2024

2/10 Terrible

charles, dallas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would never stay here again it is a scam
Stayed 1 night in Dec 2024

8/10 Good

Brice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Whistler Village Centre, with plenty of shopping and dining options nearby. Our room was basic but had all we needed for a night's stay. We were fortunate to secure an underground parking spot. The only negative experience was housekeeping starting to clean our room before we had checked out—they saw us leaving with our luggage, as we planned to return and sleep a bit more. Otherwise, everything was great! I would stay again.

8/10 Good

Shuo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and convenience of everything is great. The staff was amazing and helpful. A few things I noticed that the toilet paper holder was loose and the toilet paper roll kept falling down. Also the top of the cabinets were very dusty when we looked down from the loft. There's also not enough hangers on the wall for reusing the towels. Thanks!
Stayed 2 nights in Dec 2024

10/10 Excellent

Xing-Dong

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most amazing part is the choir singing Chirstmas songs
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service
The Crystal Lodge is very conveniently located. Just minutes to the lifts and seconds to dining choices, this is our go to place when staying in the village.
Stayed 3 nights in Dec 2024