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Reef View Hotel

4.0 star property

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Photo gallery for Reef View Hotel

On the beach, beach towels
Helicopter/plane tours
Coral Sea View King Room | Minibar, in-room safe, desk, blackout curtains
View from property
Daily buffet breakfast (AUD 50 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

Map
12 Resort Drive, Whitsundays, QLD, 4803
  • Catseye Beach
    ‪3 min walk‬
  • WILD LIFE Hamilton Island
    ‪5 min walk‬
  • Hamilton Island Marina
    ‪7 min walk‬
  • Hamilton Island, QLD (HTI-Great Barrier Reef)
    ‪15 min walk‬

Room options

View all photos for Coral Sea View King Room

Coral Sea View King Room | Minibar, in-room safe, desk, blackout curtains

Coral Sea View King Room

  • 65 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, blackout curtains

Superior Suite

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Reef Family Room

Minibar, in-room safe, desk, blackout curtains

Reef Family Room

  • 97 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Garden View Room

Garden View Room | Minibar, in-room safe, desk, blackout curtains

Garden View Room

  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Coral Sea View Room

Minibar, in-room safe, desk, blackout curtains

Coral Sea View Room

  • 62.8 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Reef Suite

Reef Suite | Living area | Flat-screen TV, DVD player, pay films

Reef Suite

  • 130 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Reef View Hotel

Family fun on the beach, with outdoor pool, near Catseye Beach
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and a sauna.
Reef View Hotel offers 368 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished balconies. Flat-screen televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Reef View Hotel. During your stay, you're just a quick walk from Catseye Beach. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking
  • Enjoy pool views while dining at Pool Terrace Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes 4 outdoor tennis courts, a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Catseye Beach and 11 minutes by car from Whitehaven Beach
  • Free airport, ferry terminal and local-area shuttle service
As a guest of Reef View Hotel, you'll find an outdoor pool, outdoor tennis courts, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1884 square feet (175 square metres) and includes a conference centre. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Reef View Hotel. You'll have access to the outdoor pool at a partner property. An area shuttle within 3 kilometres and A roundtrip airport shuttle at scheduled times are free. Self parking is free.

Smoking is allowed in designated areas at this 4-star Whitsundays hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Pool Terrace Restaurant – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. A children's menu is available.
Late-night fare is available from room service (during limited hours).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7 AM to 6 PM at scheduled times
  • Free area shuttle up to 3 kilometres
  • Area shuttle
  • Free ferry terminal shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: AUD 50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Pool Terrace Restaurant

Things to do

  • 4 outdoor tennis courts
  • Children's club
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (1,884 square foot of space)
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • In a national park
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (140 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guest must contact the property in advance for details of the operating activities and facilities onsite.
Guests are kindly requested to advise the Reef View Hotel of their arrival and departure details prior to arrival.

Renovations and closures

The property will be renovating from 3 March 2025 to 13 December 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 50 per person
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Reef View Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Reef View
Reef View Hamilton Island
Reef View Hotel
Reef View Hotel Hamilton Island
Reef View Hotel Hotel
Reef View Hotel Whitsundays
Reef View Hotel Hotel Whitsundays

Reef View Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 522 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 113 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

YUBO

Stayed 3 nights in Dec 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It was not that accessible and struggled to use public bathroom near foyer due to heavy doors. Was very slippery when when and struggled to walk with crutches. Was put in furtherst room on wing and struggled to walk that far dispite informing prior i had differculty with mobility. I was told if i need an actual room that is accessible i will need to book 2 rooms and be charged double! I was unable to open and push door myself as too heavy and almost fell trying. From 6.30 every morning heard glass bottles being smashed and till 11.30-12 at night heard kids running around upstairs and chairs scrapping. Was very noisy. Not able to cater for dietary needs for lunch and dinner as had cross contamination. Room size was good and handy to have microwave in room as couldn't eat much on island. That is probably all that was good. Overall very disappointed in my stay
Stayed 6 nights in Dec 2024

10/10 Excellent

June

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t realise until we arrived how big the Reef View Hotel was. We had a lovely, spacious and comfortable room. The bathroom was very large too, with double sinks, a bath and shower. It was really convenient to have the shuttle for the ferry and to the airport. The Reef View was also a stopping point for the Island Shuttle and made getting around really easy. The breakfast buffet was plentiful and delicious. It was maybe just a blip but our first lunch in the restaurant wasn’t the best customer service experience - it took some time to get served and I had to speak to the host to request service. There afterwards it was fine.
Stayed 2 nights in Dec 2024

8/10 Good

Sha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view room was the best choice I made. However, the breakfast was great but almost the same everyday.
Stayed 6 nights in Dec 2024

10/10 Excellent

Mathieu, PERTH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful.
Stayed 2 nights in Dec 2024

8/10 Good

Kaito

Stayed 3 nights in Nov 2024

10/10 Excellent

Daryl

Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca, Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the reception staff Kim was absolutely amazing when we were checking out as we had a problem with our tvs and she was fantastic and so understanding . Cannot fault the team so thanks so much Kim!! You’re a credit to the hotel
Stayed 6 nights in Dec 2024

8/10 Good

Bobby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Subtropical island, run by owners to military precision keepings things running smooth, really impressive beautiful beaches and shallow seas stretching way into the bay. Perfect for beginners or if wanted to go for a morning stroll. The 3 hikes takes you up to mountains (not very high) but with views to the white haven beach and get to multiple smaller islands including the fancy Hayman Resort for Intercontinental guests only.The warm rains cools you down
Stayed 4 nights in Nov 2024

10/10 Excellent

Colin

Stayed 1 night in Nov 2024

8/10 Good

Belinda Joanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great little getaway!
Stayed 4 nights in Nov 2024

8/10 Good

Lorna

Stayed 3 nights in Nov 2024

10/10 Excellent

Kimberley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful beautiful Island
Stayed 5 nights in Nov 2024

8/10 Good

Cole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Naveen

Liked: Cleanliness, staff & service, property conditions & facilities
Slightly old rooms but really good location and worth the money.
Stayed 2 nights in Nov 2024

8/10 Good

Joson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much bigger rooms with all the amenities you need. Extremely safe area and plenty of things to do there.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amazing views. Staff were excellent, friendly and efficient. We will stay here again!
Stayed 6 nights in Nov 2024

8/10 Good

Peter

Stayed 1 night in Oct 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Reef Hotel is fine,and great value with a million dollar view, it's been years since I've stayed there and I had forgotten just how amazing it is, nothing else matters when you are staring out over the whitsundays. Large rooms, large bathrooms, comfortable, clean would definitely stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay
We had a fantastic stay at the Reef View Hotel! The room was incredibly comfortable and surprisingly spacious. Even though we chose a garden view room, the view was still impressive. The location was perfect, with just a short walk to the main village, making it very convenient. Overall, a great experience - we would definitely stay here again!
Stayed 2 nights in Oct 2024

6/10 Okay

Sonia

Travelled with group
Disliked: Property conditions & facilities
Book direct to get better pricing
The hotel location was just perfect. I booked the twin room based on the photos. Sadly on arriving to the room even thou it was spacious the bathroom was old and dated and dirty and looked nothing like the updated photos on the booking. The grout and shower screen needed a good scrub. The room had a musky carpet smell. What surprised me even more was that Hamilton Island accommodation was offering 25% off room rate for our dates. It was such a disappointment as we were celebrating a special birthday and the additional money could have been spent on day trips, dining or other activities. I have been booking with hotels.com for a number of years and they have always been competitive. Sadly not on this occasion.
Stayed 3 nights in Nov 2024