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Jungfrau Hotel

3.0 star property

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Photo gallery for Jungfrau Hotel

Family Suite with Jungfrau View | In-room safe, desk, blackout curtains, free WiFi
Panorama Twin Room with Jungfrau View | In-room safe, desk, blackout curtains, free WiFi
View from property
Hiking
Economy Double Room with Jungfrau View | In-room safe, desk, blackout curtains, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Pet-friendly
  • Parking included
  • Free WiFi

Explore the area

Map
Schulgässli 51, Wilderswil, BE, 3812
  • Mystery Rooms
    ‪4 min drive‬
  • Interlaken Casino
    ‪5 min drive‬
  • Staubbach Falls
    ‪12 min drive‬
  • Bern (BRN-Belp)
    ‪39 min drive‬

Room options

View all photos for Economy Double Room with Jungfrau View

Economy Double Room with Jungfrau View | In-room safe, desk, blackout curtains, free WiFi

Economy Double Room with Jungfrau View

  • 13.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Panorama Twin Room with Jungfrau View

In-room safe, desk, blackout curtains, free WiFi

Panorama Twin Room with Jungfrau View

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Room with Harder View

Comfort Twin Room with Harder View | In-room safe, desk, blackout curtains, free WiFi

Comfort Twin Room with Harder View

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Single Room with Harder View

Comfort Single Room with Harder View | In-room safe, desk, blackout curtains, free WiFi

Comfort Single Room with Harder View

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Suite with Jungfrau View

Family Suite with Jungfrau View | In-room safe, desk, blackout curtains, free WiFi

Family Suite with Jungfrau View

  • 60 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Panorama Single Room with Jungfrau View

Panorama Single Room with Jungfrau View | In-room safe, desk, blackout curtains, free WiFi

Panorama Single Room with Jungfrau View

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Panorama Triple Room with Jungfrau View

Panorama Triple Room with Jungfrau View | In-room safe, desk, blackout curtains, free WiFi

Panorama Triple Room with Jungfrau View

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Jungfrau Hotel

Family-friendly hotel with restaurant and bar/lounge
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference centre. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
Jungfrau Hotel offers 25 accommodations with a safe and complimentary bottles of water. Premium digital televisions are provided.

Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Jungfrau Hotel. During your stay, you're just a quick walk from Skydive Interlaken. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine and garden views while dining at Restaurant CHOCHTOPF
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the breakfast
  • 7 minutes by car from Lake Brienz and 9 minutes from Lake Thun
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A library, a terrace, and an arcade/games room are also featured at the family-friendly Jungfrau Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Wilderswil hotel is smoke free.

The hotel hosts a free manager's reception daily.
Restaurant CHOCHTOPF – Overlooking the garden, this restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 0 metres
  • Free covered self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Restaurant CHOCHTOPF

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 64.0 per day.
  • Cots (infant beds) are available for CHF 30.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 10 per pet, per night
  • Crib (infant bed) fee: CHF 30.0 per stay
  • Rollaway bed fee: CHF 64.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7 AM - 10:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Jungfrau Hotel
Jungfrau Hotel Wilderswil
Jungfrau Wilderswil
Jungfrau Hotel Hotel
Jungfrau Hotel Wilderswil
Jungfrau Hotel Hotel Wilderswil

Jungfrau Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 350 out of 649 reviews
Rating 8 - Good. 222 out of 649 reviews
Rating 6 - Okay. 48 out of 649 reviews
Rating 4 - Poor. 20 out of 649 reviews
Rating 2 - Terrible. 9 out of 649 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and polite
Stayed 2 nights in Dec 2024

10/10 Excellent

Lim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though only one toilet for a family of 4 but we still like the place
Stayed 3 nights in Dec 2024

10/10 Excellent

SEVINJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 2 nights in Dec 2024

10/10 Excellent

Sariah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet town right out side of Interlaken if you are looking for a less touristy vibe. Literally 3 minute walk to train station where you can go to interlaken, Grindelwald, lauterbrunnen, and more. The restaurant attached has some yummy Swiss staples! 10/10 recommend!
Stayed 2 nights in Nov 2024

6/10 Okay

Denisse

Liked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Marissa

Stayed 2 nights in Oct 2024

10/10 Excellent

Sylvia, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in every way!
Stayed 7 nights in Oct 2024

8/10 Good

Jorge, Indialantic

Liked: Amenities
Disliked: Cleanliness
I have mixed feelings about my 4 day stay during the end of September. I was in a single room which was a reasonable size for a single with a nice view. Breakfast was very good. Staff was pleasant and helpful. Hotel restaurant had very good food (saw many locals eating there) and was reasonably was priced. Only a few minutes walk to the train station from which you can get anywhere in the Jungfrau region (I prefer Wilderswil to Interlaken as a gateway to mountain hiking and sightseeing). My problem was the bathroom smelled like a public urinal that had not been cleaned for days. I arrived late (after housekeeping left) and my own attempts to clean were unsuccessful at elliminating the stench. I mentioned this to the front desk again the following morning and recommended a housekeeping supervisor check the room (it was that bad). I fully expected the problem to be resolved when I returned, but the oder was only minimally improved (if any). I have traveled extensively - including dozens of trips to Europe and have never encountered a bathroom odor problem like this. I assume it was a problem related to the toilet or vinyl flooring in the bathroom (both looked very old). I was told the hotel was fully booked, so I just put up with the unpleasant oder for my entire stay and didn't bother to report again (fortunately, I spent very little time in the room). This problem is hopefully isolated to room #205 and hopefully management has subsequently corrected it.
Stayed 3 nights in Sep 2024

10/10 Excellent

cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Oct 2024

10/10 Excellent

Magdalena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. absolutely beautiful. train station 3 min away. convienient dining. loved it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ivana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great central location for a lot of exploring near by: harder Kulm, interlaken, grindelwald, lauterbrunnen. 5 minute walk to the bus/train station. Grocery store near by and places to eat or have a drink as well. Familysuite was spacious and great. King bed in bedroom and a comfortable Murphy bed in the living area. Breakfast was included and enjoyable. The lady working breakfast was very sweet and kind.
Stayed 3 nights in Sep 2024

8/10 Good

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family type atmosphere, no souvenir shops
Stayed 9 nights in Sep 2024

10/10 Excellent

LILLISBETH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the balcony was amazing and the restaurant on site,very nice and food was delicious.
Stayed 2 nights in Sep 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

VAHAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central for excursions
Stayed 2 nights in Aug 2024

6/10 Okay

JATIN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The main entrance door of the property got locked at 10PM, nobody is there to open the door, after much efforts we were able to enter through restaurant and next day just beacuse of Karim Ajroud we were able to enter. It was night mare and scarry. Very few food items in breakfast buffet. Shortage of staff members.
Stayed 2 nights in Jun 2024

10/10 Excellent

robert

.
Stayed 4 nights in Aug 2024

10/10 Excellent

Angie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room has wall of windows and balcony over looking the mountains! Convenient location close to train station, only two stops from Interlaken Ost station. Enjoyed our stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ipsa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view, convenient location
We really enjoyed our stay here. We reserved the family suite which was perfect for a family of three. They had a Murphy bed in the living room with an actual mattress which was way more comfortable than a pullout couch. The room was clean, well-equipped and had a beautiful view. Very courteous staff who went out of their way to make our stay comfortable. The property is only a 3 minute walk from the station which made it super convenient to get to Interlaken, Grindlewald and Jungfrau. Great connectivity!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason, Dundalk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay!
Stayed 2 nights in Aug 2024

8/10 Good

Jose Juan, Monterrry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Jul 2024

8/10 Good

Iciar

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is in an excellent area . It is walking distance to the train station . The staff was polite and helpful. The breakfast was very good. The rooms and hotel need updating. The bathtub in our room was very tall and deep and difficult to enter and exit , quite a hazard.
Stayed 2 nights in Jul 2024

4/10 Poor

Shashank

Travelled with family
Disliked: Amenities, property conditions & facilities
This was one of the hopeless properties I have ever stayed. Room conditions not great. Bathroom was small. Rooms were small. Food was not great during breakfast and hence did not feel eating dinner as well. It was smelly dinning area. Overall not a value for money. I would not recommend anyone this hotel as it’s sheer waste of money. Pluses include near to the Wilderswil train station and good view from balcony. But overall not worth for staying. There are many good properties around this. So explore them before booking. Disappointing.
Stayed 3 nights in Jul 2024

10/10 Excellent

andre, orlando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a hidden gem. So conveniently located when visiting Interlaken and surrounding cities, and all the attractions nearby. It’s only a 15 minute drive to Interlaken. It offers free parking, and our breakfast was included. The room was huge and the view from the balcony was fantastic!!! I loved my stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Kurian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Location Location! It is a very pretty town near Interlaken and close to all attractions including JungfrauJoch. We had a very pleasant stay!
Stayed 3 nights in Jun 2024