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WoodSpring Suites Winston-Salem near Hanes Mall

2.5 star property

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Photo gallery for WoodSpring Suites Winston-Salem near Hanes Mall

Pillow-top beds, individually decorated, individually furnished, desk
Front of property
Lobby
Queen Suite w/ Dishwasher (Dishes/Cookware Included) Accessible Roll-in Shower | Bathroom | Soap, shampoo, toilet paper
Queen Suite | Private kitchen | Full-sized fridge, microwave, stovetop

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
1908 Margaret Street, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪7 min walk‬
  • Novant Health Forsyth Medical Center
    ‪14 min walk‬
  • Wake Forest University Baptist Medical Center
    ‪4 min drive‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Queen Suite Two Queen Beds

Pillow-top beds, individually decorated, individually furnished, desk

Queen Suite Two Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for QUEEN SUITE TWO QUEEN BEDS W DISHWASHER (DISHES/COOKWARE INCLUDED)

Pillow-top beds, individually decorated, individually furnished, desk

QUEEN SUITE TWO QUEEN BEDS W DISHWASHER (DISHES/COOKWARE INCLUDED)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Suite with Sofa Accessible

Pillow-top beds, individually decorated, individually furnished, desk

Queen Suite with Sofa Accessible

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite Two Queen Beds Accessible

Queen Suite Two Queen Beds Accessible | Pillow-top beds, individually decorated, individually furnished, desk

Queen Suite Two Queen Beds Accessible

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Suite Accessible

Pillow-top beds, individually decorated, individually furnished, desk

Queen Suite Accessible

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for QUEEN SUITE WITH SOFA

QUEEN SUITE WITH SOFA | Pillow-top beds, individually decorated, individually furnished, desk

QUEEN SUITE WITH SOFA

  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite w/ Dishwasher (Dishes/Cookware Included) Accessible Roll-in Shower

Pillow-top beds, individually decorated, individually furnished, desk

Queen Suite w/ Dishwasher (Dishes/Cookware Included) Accessible Roll-in Shower

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for QUEEN SUITE WITH SOFA/DISHWASHER (DISHES/COOKWARE INCLUDED)

Pillow-top beds, individually decorated, individually furnished, desk

QUEEN SUITE WITH SOFA/DISHWASHER (DISHES/COOKWARE INCLUDED)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite

Pillow-top beds, individually decorated, individually furnished, desk

Queen Suite

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

WoodSpring Suites Winston-Salem near Hanes Mall

Suburban hotel in Winston-Salem with free parking
A fitness centre, laundry facilities and free self-parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
WoodSpring Suites Winston-Salem near Hanes Mall offers 124 accommodations with blackout curtains. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with premium digital channels and Netflix. Kitchenettes offer full-sized fridge/freezers, stovetops and microwaves.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

During your stay at WoodSpring Suites Winston-Salem near Hanes Mall, you're just a quick walk from Hanes Mall. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a gym
  • Just a 2-minute drive from Hanes Mall and 10 minutes from Wake Forest University
  • Dogs welcome for a fee (restrictions apply)
WoodSpring Suites Winston-Salem near Hanes Mall offers its guests a fitness centre, a vending machine, and laundry facilities. WiFi is free in public spaces. Self parking is free.

This Winston-Salem hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (61 centimetre high)
  • Lift (183 centimetre wide door)
  • Raised toilet seat (41 centimetre high)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (10:00 AM - 6:00 PM)
The front desk hours vary at this property
Front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Bed sheets fee: USD 7.00 per accommodation, per week
  • Towels fee: USD 7 per accommodation, per week

We've listed all charges provided to us by the property.

This property's general deposit is refundable via credit card at check-out, pending room inspection which include the usage of Premium Wi-Fi, phone calls and amenities for purchases (kitchenware and dishware).

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 8:00 PM
The hours at this property's front desk vary. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Woodspring Suites
WoodSpring Suites Winston Salem near Hanes Mall
WoodSpring Suites Winston-Salem near Hanes Mall Hotel
WoodSpring Suites Winston-Salem near Hanes Mall Winston-Salem

WoodSpring Suites Winston-Salem near Hanes Mall Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 65 out of 132 reviews
Rating 8 - Good. 30 out of 132 reviews
Rating 6 - Okay. 10 out of 132 reviews
Rating 4 - Poor. 13 out of 132 reviews
Rating 2 - Terrible. 14 out of 132 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kyle Carla

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
They have a clean space that includes a stove, but they dont provide any kitchen essentials.
Stayed 2 nights in Jan 2025

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was terrible after one night we left! It states suites it is no where in the neighborhood of that. It’s extended stay which would be ok but!!!!! It shows frig cooktop etc there are no kitchen items! No coffee pot. NOTHING a lot of arguing in nearby rooms. Not a comfortable environment again we left. Our first room didn’t have sheets we had to be moved. Awful!
Stayed 5 nights in Jan 2025

4/10 Poor

Samantha

The water in the shower was cold. Never got warm. Spoke to someone about it and it wasn’t done.
Stayed 3 nights in Dec 2024

10/10 Excellent

Klint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the staff that works there
Stayed 1 night in Dec 2024

10/10 Excellent

Wanda

Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Stayed 2 nights in Nov 2024

4/10 Poor

Dan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This by far was one of the worst hotels I have stayed at in a long time. The floors were dirty, the toilet did not work, the towel hanger was broken. The hotel had a kitchenette but did not have any plates, silverware, cookware, or cups. There was not even an ironing board.
Stayed 2 nights in Dec 2024

8/10 Good

Nathan, Winston-Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

D'Andra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Tammie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

D'Andra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager and staff here is amazing i appreciate everything they did for me today i recommend if you come into Winston-Salem looking for a place to stay WoodSpring suites right next to hanes mall is the place to be they will definitely take care of you
Stayed 7 nights in Nov 2024

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Oct 2024

10/10 Excellent

D'Andra

Stayed 7 nights in Oct 2024

10/10 Excellent

D'Andra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel great staff also nice and friendly
Stayed 7 nights in Oct 2024

2/10 Terrible

Manjinder

Business traveller
Disliked: Cleanliness, staff & service, amenities
I recently stayed at Wood Springs Suites for four nights, and unfortunately, my experience was quite disappointing. From the moment I arrived, I was greeted by a strong smell of weed in the lobby, which was unsettling. My first night on the third floor was particularly disruptive due to constant noise from slamming doors and shouting throughout the night. I was surprised to find that the office closes at 8 PM, leaving only an on-call person available for issues. I called to report the noise, but no action was taken. On the second night, I was moved to the fifth floor, which was quieter—until about 3 AM when the guest next door had a meltdown and started yelling profanities. I again contacted the on-call staff, but since this individual was a long-term resident, no resolution was offered. Eventually, the police were called, and it wasn't until around 4:30 AM that things settled down. The following nights were similarly chaotic, with more yelling and disturbances. On the fourth night, I was kept awake by someone knocking on a door and yelling for the guest to open it. As I was attending a tradeshow in High Point, NC, this lack of sleep severely impacted my experience. Additionally, despite being marketed as a hotel and suite, there were no dishes, coffee maker, iron, cups, or glasses in the room. As someone who travels frequently for work, I can confidently say this was one of the worst hotel experiences I've ever had. I cannot recommend Wood Springs Suites based on my stay
Stayed 4 nights in Oct 2024

8/10 Good

Melody

Stayed 23 nights in Sep 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sherry was super helpful and friendly.
Stayed 12 nights in Oct 2024

2/10 Terrible

Sharise

Stayed 1 night in Oct 2024

4/10 Poor

Lois

Liked: Cleanliness
Disliked: Staff & service
won't stay again.
very short staffed; front desk only open 9am-8pm. There is a number you can call off-hours but I didn't get service when I called. The room was not inviting at all. It's ok if you just need a place to stay, but I won't stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

D'Andra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

6/10 Okay

Jose

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Very inaccurate description
This is a pretty new facility but it will be run down soon as the staff is not very attentive and not available. Rooms come with a kitchen but no kitchen essentials to use. Got there at 4:30 and my room was not ready. Internet was spotting at best and it kept causing the TV to reset constantly. Description online is not accurate at all
Stayed 2 nights in Oct 2024