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Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

3.0 star property

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Photo gallery for Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Indoor pool, seasonal outdoor pool, lifeguards on site
Indoor pool, seasonal outdoor pool, lifeguards on site
Apartment, 2 Bedrooms, Kitchen | Laundry
Reception
Suite, Refrigerator | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
857 N Frontage Rd, Wisconsin Dells, WI, 53965

Room options

View all photos for Economy Double Room, Multiple Beds

Economy Double Room, Multiple Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Economy Double Room, Multiple Beds

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchenette

Studio, 1 Queen Bed with Sofa bed, Kitchenette | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 Queen Bed with Sofa bed, Kitchenette

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Refrigerator

Suite, Refrigerator | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Refrigerator

  • Sleeps 9
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, Kitchen

Apartment, Kitchen | Desk, laptop workspace, blackout curtains, iron/ironing board

Apartment, Kitchen

  • 63 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Economy Room, 1 King Bed with Sofa bed

Economy Room, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Economy Room, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Kitchenette

  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Kitchen

Apartment, 2 Bedrooms, Kitchen | Laundry

Apartment, 2 Bedrooms, Kitchen

  • 99 sq m
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for Economy Room, 2 Queen Beds

Economy Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Economy Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Family-friendly hotel with lazy river and seasonal outdoor pool
This smoke-free hotel features an indoor pool, a lazy river and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, a 24-hour front desk and a TV in a common area are on-site. Weekly housekeeping is available.
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton offers 213 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a lazy river.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Polynesian Hotel & Suites Wisconsin Dells/Lake Delton. During your stay, you'll be within walking distance of Trappers Turn Golf Course. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Splash around at the lazy river or swim in the indoor and seasonal outdoor pools
  • Amenities include a lift and TV in a common area
  • Just a 3-minute drive from Top Secret and a few minutes from Mt. Olympus Water and Theme Park
  • Dogs welcome for a fee
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton offers its guests a seasonal outdoor pool, a kids' pool, a lazy river, and an indoor pool. Public spaces have free WiFi. The family-friendly Polynesian Hotel & Suites Wisconsin Dells/Lake Delton also features a television in common area and a lift. Free self parking is available.

This 3-star Wisconsin Dells hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Children's pool
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from November 1 2024 to May 17 2025 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from 5 September to 27 May:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 10 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 24 May and close on 01 September.
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Polynesian Water Park
Polynesian Water Park Resort
Polynesian Water Park Resort Wisconsin Dells
Polynesian Water Park Wisconsin Dells
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells
Polynesian Water Park Resort
Polynesian Hotel Wisconsin Dells Near Noah's Ark
Polynesian Hotel Suites Wisconsin Dells/Lake Delton
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Hotel

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Reviews

Reviews

6.0
Rating 10 - Excellent. 140 out of 587 reviews
Rating 8 - Good. 82 out of 587 reviews
Rating 6 - Okay. 117 out of 587 reviews
Rating 4 - Poor. 101 out of 587 reviews
Rating 2 - Terrible. 147 out of 587 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ABSOLUTELY HORRIFIC. DO NOT DO IT.
DO NOT STAY AT THE POLYNESIAN! Absolute trash! The building looked like it hadn't had any maintenance done in over a decade. The trim boards around the whole interior were peeling off, the halls had the musky smell of sweat and body odor with a hint of cheap air freshener in an attempt to cover it up. I had reserved a double queen room. When we got there, they had put us in a king room, so I went back down to get it all sorted out. The second room they tried putting us in was either getting some remodelling OR just abandoned and given up on all together. So, I went back down to get a different room that actually had the heat turned on and, yah know, flooring. I thought to myself "yes, third time is a charm!", but I could not have been more wrong. The third room we got put in had beds that felt like they hadn't been replaced in over a decade, the carpet was all torn up and stained with God knows what, the chairs at the table were so far gone that I was sure if I sat down, I would have fallen through. The table itself was barely able to stand on its own. The bathroom had black mold at the joints between the tub and the wall/floor, and the coffee maker was torn apart and missing pieces altogether. I ended up getting a refund for one night, but apparently had to eat the room fee for the second night. 100% DO NOT recommend for anybody to stay. Unless you are looking for a "Resort" that feels like you'd pay by the hour.
Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Lots of problems, but it was clean
First, the front desk sent me to the wrong entrance and wrong stairway. After dragging my bags up the steps I learned that the stairway did not go up to the floor I was staying at. Then when I got to the room I found the security bar was not screwed into door frame all of the way. Both screws were sticking out about 1/2", making it useless in holding fast against an intruder. As a woman traveling alone, this was almost enough to make me leave. But it was snowing, the roads were icing and I was exhausted. I went to use the phone to call the front desk, but there was no cord attached to it. I used my cell to call and was told the phones are disconnected. Ok, really?!?! Had the bedding not been spotless I would have left and demanded a refund on my non-refundable reservation.
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Travelled with family
Liked: Room comfort
Looks can be Deceiving
We stayed here two nights since it was relatively close to a competition we were attending. The room was clean and it was very quiet. The internet sucked but that wasn’t a big deal to us. Don’t let the exterior fool you. If you’re looking for a peaceful stay consider the Polynesian.
Stayed 2 nights in Dec 2024

6/10 Okay

Brian

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We made it work for a weekend
They have you sign a waiver and check off multiple things when you check in. Basically you get charged if you do anything, including open the patio door ($100charge) which typically in December would be no problem but the heating/cooling system did not work probably and it was 100 degrees in our room. We even switched it to AC but it was still extremely hot the whole 3 days we stayed. Rooms are spacious & have updated beds and flooring but otherwise is very run down. Even found about 6 or 7 different bugs crawling the walls during our stay. The TV is really small. Shower was hot and had pretty good pressure but didnt drain very well. Hopefully you read the reviews ahead of time to know that the pool is closed. Only took us 10 minutes to get to Great Wolf and Kalahari!!
Stayed 2 nights in Dec 2024

4/10 Poor

Kristi

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Subpar
Room wasn’t as presented in pictures. Rundown. Only good thing was comfort of the bed.
Stayed 1 night in Dec 2024

2/10 Terrible

Cierra

Travelled with family
Disliked: Staff & service
Very disappointed
I booked this hotel for my family soley for the pool. Upon our arrival (we didn’t get there until after 5pm) we were told the pool was was closed until May 2025. Was never told this prior to booking. It was too late for our to attemp to find a new hotel to book. Very disappointing. Rooms smelt bad and the entire hotel was freezing. Uncomfortable pull out couch bed, no vending machines for drinks or snacks
Stayed 1 night in Dec 2024

2/10 Terrible

Isela

Stayed 2 nights in Dec 2024

2/10 Terrible

Tonya

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I have been going to this hotel for over 10yrs now and it has truly went down the drain the rooms are untidy the kitchenette areas doesn’t have everything that normally comes with it I was missing a pot due to the fact I prepare meals to save money no dish rag the trash bin was filthy and stinks the fridge was half cleaned the pool was once again out until further notice had to go over to mt Olympus which is 45$ a person I paid for late check out but left early and was told I’ll have to call Monday about an refund they didn’t have any any vending available due to the fact the manager states it’s been there since the summer smh I’m disappointed
Stayed 1 night in Dec 2024

8/10 Good

Jacquelyn, Independence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I found this property to be very acceptable for the price. I could’ve used a couple more pods of coffee, but that’s my only complaint. I would definitely stay here again
Stayed 1 night in Dec 2024

4/10 Poor

Chris

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Was never offered towels or room service
Stayed 1 night in Dec 2024

8/10 Good

Hiedi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean and cheap
Stayed 2 nights in Nov 2024

6/10 Okay

Jason

Stayed 1 night in Nov 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Yan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

8/10 Good

Dulce Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The small kitchen was fully equipped unlike other hotels that just have the basics. Clean, Friendly Staff. Pool wasn't open, but that was ok with us since we had already gone to a Bigger Waterpark all day.
Stayed 1 night in Nov 2024

4/10 Poor

stephanie

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
Older...slightly run down. Could use a good make over
Stayed 2 nights in Aug 2024

6/10 Okay

Marti jo

Travelled with group
Disliked: Staff & service
Staff member was rude.
Stayed 1 night in Nov 2024

2/10 Terrible

Deven, Rothschild

Stayed 1 night in Oct 2024

6/10 Okay

Oficee

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
WATER PARK ONLY OPEN FRIDAY AND SATURDAY
The hotel and room was clean. Many maintenance issues.... hot tub jets don't work, as of 10/25/24, no vending machines and.... THE WATER PARK AND HOT TUB ONLY OPEN FRIDAY AND SATURDAY ONLY.
Stayed 2 nights in Oct 2024

2/10 Terrible

Katie

Disliked: Staff & service
Dont waste your time
Horrible, horrible, horrible....had a king room booked, got there to check in and was told no kings available. Not even apologtic about it, wouldnt even give us a deal or something to make up for it. Cant even get a refund, no help from hotel or Hotels.com....
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was aweful
Stayed 1 night in Oct 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited staffing for checking in there was only one staff member. However the staff was very courteous, professional and patient. The rooms were clean and tidy. The only thing "out of place" was the typical Wisconsin lady bugs and such looking for warmth.
Stayed 2 nights in Oct 2024

6/10 Okay

Connie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The lazy river was icy cold and the hot tub was lukewarm. We were very unhappy with our decision to stay there.
Stayed 1 night in Oct 2024