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4.2 out of 5

"Beautiful property with lovey garden and courtyard Food was nice from the sportsman’s bar Staff professional and friendly Rooms maintained everyday a ... " More

By a verified traveller on Tue 01 Oct 2019

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Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Worcester Bank House Hotel Spa & Golf, BW Premier Collection's great location. During your stay, you'll be close to Knapp & Papermill Reserve. Free WiFi in public areas, free self-parking and 2 restaurants are available.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to aromatherapy, body wraps or deep-tissue massages at the spa
  • Amenities include meeting rooms, a lift and a terrace
  • On-site recreation includes a golf course, a gym and a steam room
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 5-minute drive from Malvern Hills and 6 minutes from University of Worcester

Worcester Bank House Hotel Spa & Golf, BW Premier Collection ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Worcester Bank House Hotel Spa & Golf, BW Premier Collection

Everyone (4) Couples (1)
5 out of 5

Posted by on 25 Dec 2019

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4 out of 5
Beautiful property with lovey garden and courtyard Food was nice from the sportsman’s bar Staff professional and friendly Rooms maintained everyday and whole place was very clean Hire a car if you come here, taxi firms can cost a bit and most have a minimum £20 charge. Example: from hotel to start of Malvern hills was £45, to train station it’s £15 unless private firm then it’s £20. The bad: fire alarm did go off for 2 nights, doubt it’s a regular thing, just bad luck. Phone signal is terrible, you seem to have signal but it doesn’t work and it goes in out, tested on my mobile WiFi router and it goes from full strength to 0 every 5 seconds?. Same all of Worcester. Couldn’t use our chrome cast because of it. Would have been 5 star if not for the fire alarm waking us up.

Posted by on 1 Oct 2019

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4 out of 5

Posted by on 19 May 2019

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4 out of 5

Posted by on 10 Mar 2019

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4 out of 5
Friendly staff . Checkin was quick and efficient .

Posted by on 28 Jan 2019

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About the Worcester Bank House Hotel Spa & Golf, BW Premier Collection

Location A4103, Worcester, England WR6 5JD

Property Features

Worcester Bank House Hotel Spa & Golf, BW Premier Collection offers its guests a full-service spa, a golf course, and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a sauna, and spa services are also featured at the business-friendly Worcester Bank House Hotel Spa & Golf, BW Premier Collection. Free self parking is available. This 4-star Worcester hotel is smoke free.

  • 66 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Malvern Link Station (6.5 km / 4.1 mi)
  • Parking: Free self parking

Room Amenities

Worcester Bank House Hotel Spa & Golf, BW Premier Collection offers 66 accommodations with coffee/tea makers and complimentary dressing gowns. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Worcester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7:30 AM to 10:30 AM.

The Malvern View – This steakhouse only serves dinner.

The Pear Tree – This bar specialises in American cuisine and only serves breakfast.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf lessons on site
  • Golf driving range on site

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: GBP 0.00 per person, per night
  • Spa fee: GBP 0 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.95 for adults and from GBP 10.00 for children
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BW Premier Collection Bank House Hotel Spa Worcester
  • BW Premier Collection Bank House Hotel Spa
  • BW Premier Collection Bank House Spa Worcester
  • BW Premier Collection Bank House Spa
  • Worcester Bank House Hotel Spa BW Premier Collection
  • Bank House Hotel Spa BW Premier Collection
  • Worcester Bank House Spa BW Premier Collection
  • Bank House Spa BW Premier Collection
  • Bank House Hotel Spa Golf BW Premier Collection
  • Worcester Bank House Hotel Spa BW Premier Collection
  • Worcester Bank House Spa BW Premier Collection
  • Best Western Premier Collection Bank House Hotel Spa Golf
  • BW Premier Collection Bank House Hotel Spa Golf
  • Bank House Hotel Spa Golf BW Premier Collection
  • Bank House Spa BW Premier Collection
  • Bank House Hotel Spa BW Premier Collection
  • Worcester Bank House Hotel Spa Golf BW Premier Collection
  • Bank House Hotel
  • Premier Collection Bank House

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.