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Jin Jiang International Hotel Xi'an

4.5 star property

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Photo gallery for Jin Jiang International Hotel Xi'an

Lobby
Lobby
Miscellaneous
Balcony
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • Breakfast available
  • Gym

Explore the area

Map
No. 6 West Section, Euro Asia Avenue, Chan Ba Ecological District, Xi'an, Shaanxi, 710021
  • Xi'an City Walls
    ‪7 min drive‬
  • Xi'an Bell Tower and Drum Tower
    ‪11 min drive‬
  • Xi'an Bell Tower
    ‪12 min drive‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪19 min drive‬

Room options

View all photos for Grand Twin Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Grand Twin Room, Garden View

  • Sleeps 3
  • 2 Single Beds

View all photos for Grand King Room, River View

Minibar, in-room safe, desk, blackout curtains

Grand King Room, River View

  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand King Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Grand King Room, Garden View

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, River View

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room, River View

  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room, Garden View

  • 680 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite | Living room | LCD TV

Executive Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room, Garden View

  • 399 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King Room, River View

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room, River View

  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Twin Room, River View

Minibar, in-room safe, desk, blackout curtains

Grand Twin Room, River View

  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, blackout curtains

Superior Suite

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Sheraton Xi'an North City Hotel

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, (259)
The price is €91
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Sheraton Xi'an North City Hotel

About this property

Jin Jiang International Hotel Xi'an

Luxury hotel with 3 restaurants and full-service spa
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include a fitness centre, a bar/lounge and self parking.
Jin Jiang International Hotel Xi'an offers 353 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels.

Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. This Xi'an hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
During your stay at Jin Jiang International Hotel Xi'an, you'll be close to Xi'an Public Library. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa.
  • Free WiFi and wired Internet
  • Enjoy Chinese cuisine while dining at DRAGON PALACE
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Just a 3-minute drive from Xi'an Public Library and a few minutes from Chang'an University (Weishui Campus)
Jin Jiang International Hotel Xi'an offers its guests a full-service spa, an indoor pool, and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and meeting rooms are available. A children's pool, a terrace, and barbecue grills are also featured at the luxury Jin Jiang International Hotel Xi'an. Parking is available for a fee.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
DRAGON PALACE – This restaurant specialises in Chinese cuisine.
CAFÉ BERLIN – On-site restaurant.
ZEN TEABAR KITCHEN – This restaurant specialises in Korean cuisine.
24-hour room service is available.

Languages

Chinese (Mandarin), English, German, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (CNY 48 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 150 to 150 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • CAFÉ BERLIN
  • DRAGON PALACE
  • ZEN TEABAR KITCHEN

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative PCR COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 150 to 150 for adults and CNY 0 to 150 for children
  • Self-parking fee: CNY 48 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Breakfast fees are based on a child’s height. Breakfast is included for children under 3.9 feet (1.2 meters), and a reduced fee is charged for children under 4.9 feet (1.5 meters).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Kempinski Xian
Jin Jiang International Hotel
Kempinski Hotel Xian Xi'an
Kempinski Xian
Kempinski Xian Xi'an
Xian Kempinski
Xian Kempinski Hotel
Kempinski Hotel Xi'An China/Shaanxi
Jin Jiang International Xi'an
Jin Jiang International
Jin Jiang Xi'an China Shaanxi
Jin Jiang International Hotel Xi'an Hotel
Jin Jiang International Hotel Xi'an Xi'an
Jin Jiang International Hotel Xi'an Hotel Xi'an
Jin Jiang International Hotel Xi'an China/shaanxi

Jin Jiang International Hotel Xi'an Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 35 reviews
Rating 8 - Good. 17 out of 35 reviews
Rating 6 - Okay. 8 out of 35 reviews
Rating 4 - Poor. 2 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

4.0/10

Amenities

8.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

4/10 Poor

Beejan, San Diego

Disliked: Staff & service, property conditions & facilities
Not the Kempinski quality I always dreamed of
Booked this over Hilton, Sofitel, and a few other big name 5 stars. It was comparable in price but so many negatives. Bad pool, bad restaurants, poor service. I was really surprised as I always thought Kempenski was at the top and I've always wanted to stay there. So far away from the city...about 30-40 min away from everything. Ended up eating dinner at Sofitel in the city and was blown away...and pretty sad we didn't stay there. I really have nothing good to say, it looked like a 3 star hotel over looking a dirty river. Also, indoor pool was not very clean. In addition to enforcing their swimming cap policy (I have a shaved head). Breakfast was terrible, ingredients were lacking. Not even any decent coffee. Very disappointing. I've lived in China over 4 years, so I am not just complaining about it. Also...I stayed with a Chinese female friend. She called for late checkout, they told her no. (she spoke in chinese) I called back, asked the same question (in english), they said sure with no hesitation. That was pretty rude and she is still angry about it....pretty sure it was because I was not Chinese.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value
Good value for a Kepinski. The german pub was nice.

6/10 Okay

Claudia, Wuxi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice installations, great staff
Nice installations, though very far away from everything, was a bit disappointed about breakfast as I had very high expectations due to the reviews I had seen....was nice but nothing exceptional. I was in Sanya Kempinsky recently and THAT was a breakfast buffet. The bar closes at 10pm!!!!!, which was unexpected too when we went for a night cap at 10:05. All in all, nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel for the price!
This hotel is a little bit out of the way from the city, but it was very convenient to go to see the Terracotta soldiers museum. The hotel and the grounds are beautiful. The room was big and the pool was great for the kids. They had a decent breakfast buffet included in the room rate. The only thing that was a downer was that the fridge in the room did not work and that the carpet was dirty. Otherwise our stay in this hotel was perfect!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice hotel out of the busy centre
In general, it was quite a good and relaxing stay. Lobby's beautiful and smells good. Hotel lounge is nice and peaceful. Western food is ok and food was served warm as per my request. In-door dining was ok as well. I asked for breakfast and they forgot to include a glass of orange juice and when I mentioned that to them through the phone, they gave me two glasses and apologised. Check in was ok. Staff told me that my room has not been organised so I had an upgrade and stayed in the executive lounge. Although the room doesn't really feel like it but it's comfortable enough. The room had quite some tricky switches for the lights and some are apparently not working. It shouldn't generally be like it and should be easy for guests and not be like a guessing game. For my first dinner, I didn't want to eat in my room but the staff pushed it a bit and even offered to bring a table but I was firm and said no. Their western cafe was closed then maybe because there weren't a lot of hotel clients. So they just offered to bring the food to the lounge which eased my disappointment. I felt like not all staff greet you when they see you or is it the culture of the host country? Probably. But I think being a 5 star hotel, it shouldn't be that way. My biggest disappointment was that their pool was under maintenance. They mentioned it through their website but of course some clients would not be able to check. Overall it's a good looking and comfortable hotel but I've stayed in better ones.

8/10 Good

Phil, Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palatial Hotel a long way out of town
Stayed at this hotel by accident and it turned out to be graet value once we finally got there, but almost impossible to get to- especially from downtown X'ian. Do not recommend unless you have a driver, a car, or pre-arranged transportation, which can be extremely expensive!! Food and services within the hotel were also very expensive, which is a problem seeing that it is almost impossible to escape to eat somewhere else!!

8/10 Good

EdM, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but out of the way
Hotel rooms are nice and the overall appearance is nice, but it is out of the way. Nice park like setting on the river. The check in desk was very helpful, I'd made a date error in booking and didn't show up as reserved so they had canceled my booking. She spent time and resurrected the booking so I could keep my hotel.com rates. But - this hotel is in a new area. There is not much around it, you need to take a cab everywhere. I'd say half of the cab drivers couldn't find the hotel.

6/10 Okay

Steve

Liked: Cleanliness

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price
Good. Overall nice place to stay with family. Friendly staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Silence in the city
Nice hotel located out of the city center with relaxing environment, new renovation, food was good. But hotel facilities are a bit less than expected, there was no spa at all. Overall I would recommend for a short stay with short plan for visit

6/10 Okay

Michelle, Beijing

Liked: Room comfort
Satisfactory
The hotel has a renovated and non renovated wing so be aware of this! They did try to tell us that the hotel was full and we needed to be in an unrenovated room which was old and smelly. (perhaps they thought that this was acceptable due to us using our hotels.com room credits??!!) they did change our room twice after the second room refrigerator and a/c did not work….so, clean, nice breakfast included, large hotel, pleasant but not perfect.

6/10 Okay

TB, texas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Xian - nice hotel ruined by no air conditioner
Beautiful interior and exterior and nice room ( not sure about 5 star, but still nice). But no air conditioner!!! Their solution was for us to open the windows at night. Overall, wouldn't go back. It is pretty far from the city center as well. Awesome staff though who were very helpful (outside of the air conditioner).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xian Kempinski
The hotel was clean and good. The staff was excellent and provided the best service. The restaurants in the hotel provided the best food. Really enjoyed the stay. Only down side is that the hotel is located too far from the city center.

8/10 Good

Fuad, Baku

Liked: Cleanliness, staff & service
was too cold in room
staff needs improvement

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Love the hotel, the food, very comfortable, peaceful, very satisfied.

8/10 Good

Sharon, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities
Terrocotta Warriors
My friend and I booked this hotel as it was close to the Terracotta warriors museum. We took a metered cab from the airport which was 171 RMB. Most of the cab driver wanted a flat fee of 200 RMB. The hotel is located where either the development had stopped or is lagging far behind what was originally planned as it seems to be in the middle of nowhere. We wanted to go see the Muslim quarter. It took us an hour to wait for a taxi that the concierge had called for us. Returning from the Muslim quarter caused some grief as we were refused by a few taxi drivers. We ended up taking a taxi for 100 RMB, twice the price to get there. There seems to be a dearth of taxis as even locals were getting turned down. The hotel is 5 star. My friend ended up changing rooms because his room was too hot. I set my temp to 23C but it never got below 25C. The meals we had there were very good. The hotel arranged for a taxi to take us to the Terracotta Warriors and the taxi driver arranged for a tour guide. Her English was perfect. She had 10 years experience in leading tours and knew her stuff. Her cost was 150 RMB from 9AM until 2PM. She arranged for us to have a traditional lunch which was very good. The taxi driver cost 350 RMB to take us there, wait and return us to the hotel. I thought this was very reasonable to have a guaranteed ride to the hotel. If you're only in Xi'an for a short stay, this hotel is very good place to stay. The staff speaks very good English and were very helpful.

4/10 Poor

Vivian, Bay area, California

Disliked: Staff & service, property conditions & facilities
Not impressed
Our experience with this hotel was: 1. terrible breakfast service, queueing and table clean up. 2. staffs were not really well trained for a 4-5 star hotel 3. Lobby bar looks nice, but was pretty dead and closed at 10:30pm.

10/10 Excellent

Sab, Wirral, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for visit to Terracotta army
This is an excellent hotel. It is a bit far from the town centre & our driver/guide got lost arriving there at night. There is however a regular shuttle bus service into town. English is a bit of a problem for the staff but all were very helpful. We were charged for 4 breakfasts (x2) even though we did not have any, so please check your bill on checking out. It seems to be an excellent hotel for conferences.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

西安の六つ星ホテルとその評価
市外で、ホテルの周りには観光地が殆ど無い。タクシーで30分以上移動しなければならない。また、ホテルでの食事は、六つ星ホテルとは思えない程、普通である。部屋に無料のインスタントコーヒーは無く、ミルクと砂糖の混ざったカフェオレテイストのインスタントしかなかった。ドイツビールをホテルの飲み屋で作っているらしく、味は非常に上品で質の高いお酒であった。

10/10 Excellent

KEN, JAPAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
郊外の静かなホテル
清潔感があり綺麗なホテルでした。フロントの対応も丁寧でした。WiFiは日本に比べ速度は低いですが問題なくつながります。中華レストラン、ドイツビアバーに行きましたが非常に美味しかったです。

6/10 Okay

okunibob

Disliked: Cleanliness
静かなホテル
西安郊外の静かなドイツ系ホテルで、マアマアです。朝食込みでホテルを予約をできなかったので、ホテルで朝食を取ると３倍の１５０元取られました！！（予約時にしていれば５０元？らしい）

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Wenjuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

HO, Beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel outside of Xian on a nice river peninsula
very large rooms, very comfortable beds/room/bathroom equipment, art decorated/modern stylish hotel located on a river peninsula inside a park, Paulaner beer/grill parties on the river side, rental bicycles available, satisfying breakfast buffet for Europeans as well, large bar with outside terrace + river view, very close to access road G30 to terracotta army museum, absolutely recommendable for visits in Xian