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Novotel Xi'an The Bell Tower

4.0 star property

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Photo gallery for Novotel Xi'an The Bell Tower

Superior Room, 2 Single Beds | Bathroom | Shower, rainfall showerhead, hair dryer, bathrobes
Superior Room, 2 Single Beds | Down duvets, minibar, in-room safe, blackout curtains
Reception
Front of property
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Gym
  • Breakfast available

Explore the area

Map
NO 16 ANBAN STREET, XIAN, Xi'an, 710004
  • Xi'an City Walls
    ‪1 min walk‬
  • Xi'an Bell Tower
    ‪5 min walk‬
  • Xi'an Bell Tower and Drum Tower
    ‪9 min walk‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪46 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Bathroom | Shower, rainfall showerhead, hair dryer, bathrobes

Superior Room, 2 Single Beds

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Down duvets, minibar, in-room safe, blackout curtains

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Privilege)

Room, 1 King Bed (Privilege) | Down duvets, minibar, in-room safe, blackout curtains

Room, 1 King Bed (Privilege)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Down duvets, minibar, in-room safe, blackout curtains

Superior Room, 1 King Bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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The price is €78
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includes taxes & fees
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About this property

Novotel Xi'an The Bell Tower

Family-friendly hotel with health club and 24-hour front desk
A health club, a bar/lounge and a complimentary children's club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and conference space are on-site.
Novotel Xi'an The Bell Tower offers 198 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 65-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets. This Xi'an hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
During your stay at Novotel Xi'an The Bell Tower, you're just a quick walk from Xi'an City Walls. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Food Exchange
  • Buffet breakfast served daily for a fee
  • Services include a free children's club, a concierge and a porter
  • On-site recreation includes a gym
  • Steps from Xi'an City Walls and Yisu Grand Theater
Public spaces have free WiFi and wired Internet. Business amenities include a business centre and a meeting room. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. A health club, a complimentary children's club, and concierge services are also featured at the family-friendly Novotel Xi'an The Bell Tower. Free self parking is available.

This 4-star Xi'an hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Food Exchange – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 98 per person
  • A bar/lounge

Restaurants on site

  • Food Exchange

Things to do

  • 24-hour gym
  • Free children's club

Family friendly

  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Free children's club
  • Highchair
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,615 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at noon
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Xi'an The Bell Tower

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 98 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Novotel Xian THE Bell Tower
Novotel Xi'an The Bell Tower
Novotel XI AN THE Bell Tower
Novotel Xi'an The Bell Tower Hotel
Novotel Xi'an The Bell Tower Xi'an
Novotel Xi'an The Bell Tower Hotel Xi'an
Xi An The Bell Tower (Opening October 2020)

Novotel Xi'an The Bell Tower Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 29 out of 41 reviews
Rating 8 - Good. 11 out of 41 reviews
Rating 6 - Okay. 1 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Han Song

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Comfortable, easy access, lots of food and shopping area.
Stayed 4 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2025

8/10 Good

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is actually great to walk around. The only downside for me is that my room which is apparently bigger doesn’t have direct sunlight in tho there is window. So it makes the room abit sad for me. As I prefer direct sunlight.
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice looking and very clean hotel, with cool controls for the room. Like the controls for the lights and drapes. Big tv , wish they had a few American channels. Very close to main attractions and restaurants
Stayed 3 nights in Apr 2025

10/10 Excellent

Zhenhai, Bedford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around.
Stayed 3 nights in Mar 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check-in experience and loved the waiting area on level 2! Quality you would expect from Novotel
Stayed 5 nights in Mar 2025

10/10 Excellent

On KI angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, very convenient to call hailing. They just stop in front of hotel. Eatery around hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

On KI angel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very nice service and attentive. Room house keeper gave extra water bottles and wrote a card to us to get well when she saw some medicine on table. That’s a warm and thoughtful. The hotel is quite and air-con, amenity especially the lotion and bedding are all very comfortable. Will recommend to family n couple travel if you not confident to local hotels.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay. Looking forward to next stay.

Great location in the heart of city center right in back of a subway entrance. Staff are extremely friendly. Nice rooms with comfortable beds and free water and washer. Would definitely come back the next time I visit Xi'an!
Stayed 1 night in Mar 2025

10/10 Excellent

William, Boston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with two full-sized beds bit too small for a wheelchair to go around, however the wheelchair can roll into the shower stall directly without any difficulty. The staff provided us a chair with the backrest in the shower stall and made the showering so much easier for my aging mother. All staffs very helpful and accommodating, made our stay a pleasant one.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A relatively new hotel that is still in excellent condition (as of March 2025). I dare say that it was probably the best aspect of my visit to Xi'an. The room was spacious, clean and very modern. Basic amenities like bottled water and fresh room slippers are provided daily and water is placed by the elevator on each floor to take as you please should you need extra hydration. The location is also perfectly central to major in-town attractions like the Bell Tower and the city wall which is accessible by a 20 minute walk to the south gate. Transit is just outside the property doors and ride hailing drivers can pick you up on the adjacent street as well. The desk staff and on-site tour agent were all friendly and helpful with requests. One thing to be aware of however is that tours you book via the on-site agent will possibly come with additional charges once you are on transportation. The fees in some instances only cover round trip transport to and from the attraction sites and may not necessarily include entry or other costs. The tours are also not English-speaker friendly and are only really suitable for Mandarin speakers. Overall, an excellent hotel with fresh facilities and good staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Miao Xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean and comfy hotel.

Located at the heart of Xi’an, walkable to the Bell Tower and subway (just few mins). Hotel is very clean, staffs are very helpful and friendly. Room is huge and very comfy. Love the heated toilet seat during winter and the automatic bidet. Enjoyed my stay very much! Highly recommended!
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms. Good location for Bell Tower, Great Mosque, and lots of places to eat. Would definitely recommend. Only downside was rooms being quite hot with the heating.
Stayed 3 nights in Dec 2024

8/10 Good

CHEE HWEE

Stayed 5 nights in Oct 2024

10/10 Excellent

HARRY, Templestowe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 NIGHTS HERE, HELPFUL RECEPTION, CLEAN COMFORTABLE ROOM, PLENTY OF CHOICE FOR BREAKFAST DESPITE FULL CAPACITIES, METRO ENTRANCE AND BUS TO TERRA COTTA ON FRONT DOOR. PLENTY OF TAXI, CONCIERGE ON GROUD FLOOR, LOTS OF EATING PLACE, STONE THROW TO BELL AND DRUM TOWER. WILL STAY AGAIN
Stayed 4 nights in Nov 2024

10/10 Excellent

Chiaw Ling

Travelled with family
Liked: Amenities
The staffs are awesome. We stayed six nights and were very well taken care of. Nothing is too troublesome for them. The concierge Xiao Wei is fantastic. Rarely see such great customer service in hotels in western country, even the five stars hotels where we tip them so much. People here serve like it is their pleasure and duty. Room was bright and modern, super clean. A touch too warm for us, visiting from cold Canada but they promptly sent us a fan when we complained. Location is superb just beside H exit of Bell Tower metro station. Lots of restaurants, shopping and easy transit. I can not recommend this place highly enough! It also make me think China has a great future if all the people are like the staffs in this hot.
Stayed 1 night in Nov 2024

10/10 Excellent

John, Warwick

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room amenities. Bed was comfortable as well as auto opening drapes. Shower and toilet were modern and a nice comfort away from home.
Stayed 4 nights in Oct 2024

10/10 Excellent

Low

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inflexible but overall goof

The hotel was nice but the free breakfast is a chaos. No hot water at breakfast and choices limited. Tables were unclean. I need to use the toilet and asked my 80 year old mom to go in for her breakfast. They did not allow her to go as they wanted all to be parent. My mom has walking difficulties and they just made her stand outside the restaurant to wait for me to come.
Stayed 2 nights in Oct 2024

8/10 Good

Shui Ying

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 5 nights in Oct 2024

8/10 Good

Loke Koon David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even hotel not so close to the road ; sometimes hear Driver horning and some disruption during sleep
Stayed 6 nights in Oct 2024

10/10 Excellent

Shah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, staff and facilities

We celebrated our 3 year anniversary at the hotel and they were kind enough to decorate the room for us. The facilities at the hotel are great; adequate gym, good breakfast, laundry facilities and friendly, helpful staff. The hotel is very central close to the tourist attractions Bell Tower, Muslim Quarter and Drum Tower. Also many many restaurants.
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast needs improvement

generally very good except breakfast, not much variety and hot plates were luke warm which was really disappointed.
Stayed 6 nights in Oct 2023

10/10 Excellent

Jeffrey L H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay for 6 days

Amazing!
Stayed 6 nights in Jun 2023