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Barceló Maya Beach - All Inclusive

4.0 star property

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Photo gallery for Barceló Maya Beach - All Inclusive

Exterior
Building design
Free minibar, in-room safe, desk, blackout curtains
On the beach, white sand, sun-loungers, beach towels
Ecotours

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Pool
  • Gym
  • Spa

Explore the area

Map
Carr Chetumal Puerto Juarez Km 266.3, Xpu-Ha, QROO, 77750
  • Ecopark Kantun Chi
    ‪7 min walk‬
  • Cenote Azul
    ‪13 min walk‬
  • Puerto Aventuras Marina
    ‪4 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪259 min drive‬

Room options

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, blackout curtains

Superior Room

  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Premium Level)

Suite, Ocean View (Premium Level) | Free minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Premium Level)

  • 133 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Premium Level)

Junior Suite, Ocean View (Premium Level) | Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (Premium Level)

  • 55 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Similar properties

Aerial view

Occidental at Xcaret Destination - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, (4010)
The price is €741
for 1 room
includes taxes & fees
3 Apr - 4 Apr
Occidental at Xcaret Destination - All Inclusive

About this property

Barceló Maya Beach - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Ecopark Kantun Chi
Catch some rays at the beach or spend the day relaxing at Barceló Maya Beach - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Barceló Maya Beach - All Inclusive offers 630 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to furnished balconies or patios. Business-friendly amenities include desks and telephones. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.
2 outdoor tennis courts, a health club and a water park (surcharge) are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

U Spa and U Spa Kids has 25 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.
Barceló Maya Beach - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Xpu-ha Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine at Beach Buffet, one of the property's 3 restaurants and 3 bars/lounges
  • Splash around at the water park or swim in the 2 outdoor pools
  • Indulge with aromatherapy, Swedish massages or manicures and pedicures at U Spa and U Spa Kids
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the helpful staff and the beach
  • Steps from Xpu-ha Beach and 7 minutes on foot from Ecopark Kantun Chi
  • Airport shuttle service available for a fee
Barceló Maya Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Barceló Maya Beach - All Inclusive, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this property measures 12109 square feet (1125 square metres) and includes a conference centre. A children's pool, a health club, and a hot tub are also featured at the family-friendly Barceló Maya Beach - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Xpu-Ha property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Beach Buffet – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Mexico Lindo – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner. A children's menu is available. Reservations are required.
Rancho Grande – This beach restaurant specialises in international cuisine and serves brunch and lunch. A children's menu is available.
Lobby Bar Beach – On-site lobby lounge. Open 24 hours.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Beach Buffet
  • Lobby Bar Beach
  • Mexico Lindo
  • Rancho Grande

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Water park
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (12,109 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Beach - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.82 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (return, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Barceló Maya Beach - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Beach Maya
Barcelo Maya All Inclusive
Barceló Maya Beach All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach Xpu-Ha
Maya Barcelo Beach
Barcelo Maya Beach All Inclusive Hotel Xpu-Ha
Barcelo Maya Beach All Inclusive Hotel
Barcelo Maya Beach Hotel Xpu-Ha
Barcelo Maya Beach Hotel
Barcelo Maya Beach All Inclusive
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Beach - All Inclusive Xpu-Ha
Barceló Maya Beach - All Inclusive All-inclusive property
Barceló Maya Beach - All Inclusive All-inclusive property Xpu-Ha

Barceló Maya Beach - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 460 out of 1011 reviews
Rating 8 - Good. 268 out of 1011 reviews
Rating 6 - Okay. 152 out of 1011 reviews
Rating 4 - Poor. 62 out of 1011 reviews
Rating 2 - Terrible. 69 out of 1011 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmad

Stayed 7 nights in Nov 2024

10/10 Excellent

MARCIN

Liked: Cleanliness, staff & service, property conditions & facilities
After we switch the room to junior sweet ocean front our stay become good food was good not everywhere but couple restaurants they have serve really good food big property lots of things to do it I'm not recommending to go on any trip unless you prepare for long driving overalls I will come back there
Stayed 7 nights in Nov 2024

6/10 Okay

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

William Valen, Kamloops

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a group of 29 people and everyone's stay was amazing! The food and staff were wonderful. We would definitely go back
Stayed 9 nights in Nov 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great visit. Food was amazing, but there was less variety in the buffets than previously.
Stayed 7 nights in Nov 2024

10/10 Excellent

Manekta Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Meaghen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic all round experience. Beautiful property, wonderful staff, great amenities for adults and kids. Food was ok.
Stayed 9 nights in Nov 2024

10/10 Excellent

Anthony Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is fantastic! The beach/food/service/pools loved it and will be back.
Stayed 7 nights in Nov 2024

10/10 Excellent

Elvia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an EXCELLENT time at Barcelo Beach. It was family friendly, and not too noisy. The service was top notch!
Stayed 5 nights in Nov 2024

8/10 Good

Devon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Our family enjoyed staying at the Barcelo Maya Beach. Very friendly staff. Lots for the kids to do. Beautiful beach with clear water. Easy to walk to all of the resorts. Overall 7 out of 10
Stayed 7 nights in Nov 2024

10/10 Excellent

Jhone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Nov 2024

10/10 Excellent

Dianna Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A group of 10 of us just returned from a stay at the Barcelo Maya Beach resort. We had an excellent time. We were always able to find beach chairs on the beach and adequate seating around the pools too. I loved walking the beach, from end to end. The Maya Palace would be a great option for families with children, as there were plenty of activities. The one thing this resort lacks is communicating activities. There's a board indicating activities and times, but no indication of location (ie stretching class, etc). Theatre show times and shows were not published, or posted anywhere. A simple app should be developed to provide information of what's happening around the resort.
Stayed 9 nights in Nov 2024

10/10 Excellent

Mikhail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like Brazilian restaurant at Barceló Palace resort
Stayed 10 nights in Nov 2024

10/10 Excellent

Aimee Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The adult side of the property was amazing and beautiful and well kept. Someone is always cleaning and very hospitable. The bed was the largest super king size bed I have ever seen - so comfortable. Food was good and it was nice being able to walk through the city of resorts attached. Only wish was to be able to use the kayaks freely. The staff wouldn’t let us use them even when it was calm. Had hoped to do more water sports than were able.
Stayed 7 nights in Oct 2024

10/10 Excellent

Oxana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel.
Stayed 8 nights in Oct 2024

2/10 Terrible

Jason

Stayed 1 night in Nov 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are too cold and the A/C has to be turned on in order to avoid moisture. The food was not as good as before,
Stayed 5 nights in Oct 2024

8/10 Good

Ashley Van, Port Dover

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was very large which made it nice to spread people out and not seem crowded. The breakfast and lunch options were good. Found the options for dinner buffet to be stale and cold in many evenings. Overall a very nice resort however be ready for upsells or extra costs for additional amenities.
Stayed 6 nights in Oct 2024

2/10 Terrible

Sami El-Gendy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third trip to Mexico, but my first time traveling with family, and unfortunately, it was the worst experience I've had by far. The problems began immediately upon arrival, when our shuttle transportation from MTS was over an hour and a half late, meaning we didn’t reach the hotel until three hours after we landed. When we finally arrived, we encountered more issues with our rooms. My room was ready around 3:00 pm, but my mother’s, who is 70 years old, was not ready until 4:30 pm. After multiple complaints, they switched her to a different room because her assigned one was still not available. Given her age and the long day of travel, she needed to rest and freshen up, but this extended wait made that impossible. Throughout our stay, the issues continued. The pool area had no entertainment during the day, and the food quality was underwhelming. Room service was inconsistent, with towels sometimes forgotten, and the rooms only getting cleaned around 4:00 pm. We also had repeated maintenance issues in our bathroom, including poor water pressure and two separate calls for repair. The hotel atmosphere was disappointing as well. There was no music or lively ambiance in the lobby or pool areas, and no drink service in the lobby while we waited. They also did not allow food from the buffet to be taken to the beach or pool, which was very inconvenient. The staff, unfortunately, came across as disinterested and unwelcoming, which made us feel like we weren’t valued guest
Stayed 7 nights in Oct 2024

6/10 Okay

Robert Scott

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Been to this Barcelo 26 years ago it was the original resort there now there’s a total of six. We stayed one night was not good as we had stayed at the tropical in April. We asked to switch back over there and they did not have a problem with it so we spent our vacation at the tropical, which is significantly better than the beach property, even the food was over there .
Stayed 9 nights in Oct 2024

10/10 Excellent

Haley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and the people were wonderful
Stayed 6 nights in Oct 2024

6/10 Okay

Selina, Houston

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Sergey

Travelled with partner
Liked: Cleanliness
Very clean and friendly
Stayed 5 nights in Oct 2024

4/10 Poor

Paris

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Unsafe. We had three safety issues: 1). The warm morning food moves to lunch and lunch to dinner. Whole family had stomach issues until we learned to eat only what is freshly made. 2). Transportation from airport did show. Mexico is not a safe country to grab some random taxi. And 3). Booked a snorkeling trip leaving from the hotel and they went with bad weather (or lose your money). We got to the snorkeling location and immediately turned back due to heavy rains and lightning. Everyone was scared. Lastly, practically no one speaks english to help or serve you.
Stayed 7 nights in Oct 2024