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Barceló Maya Riviera - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Barceló Maya Riviera - Adults Only - All Inclusive

Porch
Free minibar, in-room safe, individually furnished, desk
Exterior
View from room
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Carr. Chetumal Puerto Juarez km 266.3, Xpu-Ha, QROO
  • Ecopark Kantun Chi
    ‪15 min walk‬
  • Cenote Azul
    ‪3 min drive‬
  • Puerto Aventuras Marina
    ‪6 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪261 min drive‬

Room options

View all photos for Junior Suite, Oceanfront

Free minibar, in-room safe, individually furnished, desk

Junior Suite, Oceanfront

  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Swim Up Premium Level)

Junior Suite (Swim Up Premium Level) | Free minibar, in-room safe, individually furnished, desk

Junior Suite (Swim Up Premium Level)

  • 46 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite

Junior Suite | Free minibar, in-room safe, individually furnished, desk

Junior Suite

  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean Front Premium Level

Free minibar, in-room safe, individually furnished, desk

Junior Suite Ocean Front Premium Level

  • 46 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About this property

Barceló Maya Riviera - Adults Only - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Barceló Maya Riviera - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Barceló Maya Riviera - Adults Only - All Inclusive offers 850 air-conditioned accommodations with rooftop private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. 50-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit with a hydromassage showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in December 2019.

4 outdoor swimming pools are on site along with outdoor tennis courts and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

U-Spa has 26 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of Barceló Maya Riviera - Adults Only - All Inclusive's great beach location. During your stay, you're just a quick walk from Xpu-ha Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 4 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include 5 restaurants, a swim-up bar and a poolside bar
  • Take a swim in the 4 outdoor pools
  • Indulge with facials, Swedish massages or manicures and pedicures at U-Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and mini golf
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Xpu-ha Beach and 15 minutes on foot from Ecopark Kantun Chi
  • Airport shuttle service available for a fee
Barceló Maya Riviera - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Barceló Maya Riviera - Adults Only - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, outdoor tennis courts, and a fitness centre. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces.

Spa services, a terrace, and an arcade/games room are also featured at the luxury Barceló Maya Riviera - Adults Only - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Barceló Maya Riviera - Adults Only - All Inclusive was completed in December 2019.

This 4.5-star Xpu-Ha property is smoke free.

Barceló Maya Riviera - Adults Only - All Inclusive has 5 restaurants on site.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Mini golf
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 26 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Riviera - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.63 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (return, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Barceló Maya Riviera - Adults Only - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Maya Riviera Resort Xpu-Ha
Barcelo Maya Riviera Adults Resort Xpu-Ha
Barcelo Maya Riviera Adults Resort
Barcelo Maya Riviera Adults Xpu-Ha
Barcelo Maya Riviera Adults
Resort Barcelo Maya Riviera - Adults only Xpu-Ha
Xpu-Ha Barcelo Maya Riviera - Adults only Resort
Resort Barcelo Maya Riviera - Adults only
Barcelo Maya Riviera - Adults only Xpu-Ha
Barcelo Maya Riviera Resort
Barcelo Maya Riviera Xpu-Ha
Resort Barcelo Maya Riviera Xpu-Ha
Xpu-Ha Barcelo Maya Riviera Resort
Resort Barcelo Maya Riviera
Barcelo Maya Riviera
Barcelo Maya Riviera Adults
Barcelo Maya Riviera Adults Only All Inclusive
Barceló Maya Riviera - Adults Only - All Inclusive Xpu-Ha

Barceló Maya Riviera - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 938 out of 1272 reviews
Rating 8 - Good. 196 out of 1272 reviews
Rating 6 - Okay. 87 out of 1272 reviews
Rating 4 - Poor. 33 out of 1272 reviews
Rating 2 - Terrible. 18 out of 1272 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yelena

Likes: Very clean property Variety of food Friendly stuff Needs improvement: Didn’t have enough lounge chairs on a beach and pool area. People had to lay on a sand
Stayed 5 nights in Dec 2024

10/10 Excellent

Ayomide

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ability to be in 3 resort at the same time
Stayed 5 nights in Dec 2024

10/10 Excellent

Marta Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort.
Stayed 6 nights in Nov 2024

2/10 Terrible

Fabby

Travelled with family
Disliked: Cleanliness, staff & service, amenities
From the very beginning of our stay, we encountered multiple issues with our room. Both the sink and shower were clogged, which we immediately reported to the staff. While they addressed the clogs, the shower began emitting a foul odor that persisted for four days. Despite our efforts to endure the smell, it became unbearable, and I returned to the service desk to explain the situation. Eventually, I was referred to a supervisor. While she did switch our room, the process was a complete mess. We had to wait to check out of our old room and check into the new one. Transferring our luggage between rooms caused us to miss yet another event we had planned, adding to the growing list of frustrations. Altogether, we wasted about four days dealing with room or hotel-related issues. On top of that, the room setup was highly uncomfortable. There were three adults in our party, and we were given twin beds instead of the double beds advertised on their website. Sleeping in such cramped conditions was one of the most uncomfortable experiences of my life. Unfortunately, the new room was no better. It was filthy, with wood shavings and other debris on the floor. The beds weren’t properly made, and the pillows were smashed and flat, unlike the pillows from our first room. It felt like they had given us someone else’s dirty room. The overall atmosphere at the resort was also disappointing—most of the staff seemed to be in bad moods, starting with Ricardo at the service desk.

10/10 Excellent

Endia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort. Clean, food is great and so as the entertainment. Highly recommend!
Stayed 9 nights in Dec 2024

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

RACHEL, Clermont

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Not truly all inclusive. Fees for simple things. For example, fees for using the steam room and the sauna. The $45 fee is for every 1 hour. Fee for basic SAKE at the Japanese restaurant. Fees and more fees. The room refrigerator NEVER worked. We complained everyday. 5 days without a working mini refrigerator. Nothing was done about this. No food service at all outside of the buildings. For example, can’t eat fries, burgers, tacos on the beach. Guests are prohibited from taking food outside the building dining areas. This really means that the guests have to get dressed just to eat a simple snack and then go back outdoors. This is complicated, specially on vacation. All the other resorts always have snack bars accessible from the beach and pool area. Another example, drinks are not served on the beach. NO SERVICE ON THE BEACH. Every time we were thirsty, we had to walk from the beach to the pool side bar. There are only drinks at the pool side bar. No peanuts, olives, pretzels….. We will not stay at this resort again. Too complicated for a vacation.
Stayed 4 nights in Dec 2024

8/10 Good

Kirk

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful—really well-maintained and in great shape. However, the restaurant reservation process was a hassle. You have to wait in a long line to make reservations, and it seemed to frustrate pretty much everyone we talked to. That said, the à la carte restaurants were delicious, and while some hostesses were more flexible with walk-ins than others, we appreciated the ones who went out of their way to accommodate us.
Stayed 7 nights in Dec 2024

8/10 Good

Lyudmila V

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good!
Stayed 9 nights in Dec 2024

10/10 Excellent

Stacy, Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at both ends of the Barcelo and have enjoyed both. The palace end is better if you want to snorkel with the turtles. The adults only, definitely has a better buffet and is more spacious. There is definitely not a bad choice among the 6 resorts. The biggest difference you will notice is dining out. If you stay at the riviera/adults you can make reservations at any restaurant. If you stay at the palace you can dine out at any restaurant except the adults only. The adults only side is very large so be prepared for a long walk depending on where your room is. Our room was at the beach end on the back side which was very quiet and secluded. We still had an ocean view although you had to look past an old dilapidated resort that was in ruins. The room we had was nice but could have used a little sprucing up. The bed was comfortable and HUGE ( I actually measured it and it was approximately 8’4” wide ). We like the ocean and the beach so we never got in the pool but they looked very nice. The staff is super nice and helpful. We never had to stand in line to eat at the buffet and the resort was very full during our visit between Christmas and New Year’s. All in all we would highly recommend staying here.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jody

Travelled with family, Travelled with group
Liked: Amenities
Great visit
Stayed 7 nights in Dec 2024

10/10 Excellent

Rafet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nise
Stayed 11 nights in Dec 2024

10/10 Excellent

Admir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Briana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top tier
Stayed 9 nights in Oct 2024

6/10 Okay

Tony

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
While the hotel is nice and the staff are polite and accommodating, I am not a fan of all inclusive resorts that try to upcharge at every turn. There is no reason why we should be paying for room service, activities on the property, or for the nightlife. None of these additional charges were made known to us when we were booking our stay, and we were quite surprised to learn about them upon our arrival. While the hotel does offer free room service to their premium level of guests, it does not make sense for us to pay an additional $30 per day for this. Again, we were not aware of this “premium” upgrade until we arrived at the resort. Additionally, their shuttle service was late to pick us up for our airport drop off and we cut it very close to our departure time.
Stayed 5 nights in Dec 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the resort and can’t wait to come back! Adult only all inclusive is the way to go when vacationing!
Stayed 6 nights in Dec 2024

10/10 Excellent

Lucia

Stayed 4 nights in Dec 2024

8/10 Good

Saulius

Liked: Cleanliness
Stayed 7 nights in Dec 2024

10/10 Excellent

Wendy Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, beautiful location. Could improve on evening shows/ entertainment. The food was phenomenal
Stayed 6 nights in Dec 2024

10/10 Excellent

Lucille

Always a treat staying here. 2nd time here and would go again.
Stayed 10 nights in Dec 2024

10/10 Excellent

Jerrin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun times with drinks
Stayed 4 nights in Dec 2024

10/10 Excellent

Graciella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Virginia

Travelled with partner
Liked: Amenities
The hotel is beautiful and spacious. Lots of room at the pool and beach so it doesnt feel crowded. Restaurants and buffet were all clean and had a lot of excellent options. Very relaxing and staff was friendly and helpful.
Stayed 6 nights in Dec 2024

10/10 Excellent

Judith Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place. So much good. Room was very damp. Bed will be amoldy problem so day. Pools are not heated.
Stayed 7 nights in Dec 2024