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Zao Onsen Zao Shiki No Hotel

3.0 star property

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Photo gallery for Zao Onsen Zao Shiki No Hotel

Japanese Style Deluxe Twin Room Non smoking | Free WiFi
Hot springs
Exterior
Hot springs
Hot springs

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
1272, Zao-Onsen, Yamagata, Yamagata, 990-2301
  • Zao Sanroku Ropeway
    ‪4 min walk‬
  • Zao Chuo Ropeway
    ‪6 min walk‬
  • Zao Hot Springs Ski Resort
    ‪7 min walk‬
  • Yamagata (GAJ)
    ‪43 min drive‬

Room options

View all photos for Japanese Modern Deluxe Twin Room, Non Smoking

Japanese Modern Deluxe Twin Room, Non Smoking | Free WiFi

Japanese Modern Deluxe Twin Room, Non Smoking

  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Deluxe Twin Room Non smoking

Japanese Style Deluxe Twin Room Non smoking | Free WiFi

Japanese Style Deluxe Twin Room Non smoking

  • 40 sq m
  • Sleeps 4
  • 2 Single Beds, 1 Single Futon and 1 Single Sofa Bed

View all photos for Japanese Twin Room Non smoking

Free WiFi

Japanese Twin Room Non smoking

  • 33 sq m
  • Sleeps 4
  • 2 Single Beds, 1 Single Futon and 1 Single Sofa Bed

View all photos for Room Selected at Check-In Non smoking

Room Selected at Check-In Non smoking | Free WiFi

Room Selected at Check-In Non smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking | Free WiFi

Junior Suite, Non Smoking

  • 63 sq m
  • Sleeps 3
  • 2 Single Beds

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includes taxes & fees
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About this property

Zao Onsen Zao Shiki No Hotel

Ryokan with a full-service spa, a short walk to Zao Hot Springs Ski Resort
Along with a full-service spa, this smoke-free ryokan has a restaurant and a meeting room. Free WiFi in public areas and free self parking are also provided.
Zao Onsen Zao Shiki No Hotel offers 41 air-conditioned accommodations with complimentary slippers and free toiletries. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit with a deep soaking bath and toilets with an electronic bidet. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.
Our customers tell us that they enjoy the overall property condition at Zao Onsen Zao Shiki No Hotel. During your stay, you're just a quick walk from Zao Hot Springs Ski Resort. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Indulge with massages at the spa
  • Amenities include a meeting room and a lift
  • Steps from Zao Quasi-National Park and 7 minutes on foot from Zao Hot Springs Ski Resort
There's a restaurant on site. WiFi is free in public spaces. Zao Onsen Zao Shiki No Hotel offers its guests a full-service spa. Free self parking is available.

This 3-star Yamagata ryokan is smoke free.

Zao Onsen Zao Shiki No Hotel has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Full-service spa

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
This property's outdoor public bath is closed seasonally from late December to February 28.
Guests with dietary restrictions or food allergies should contact this property at least 2 days in advance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 6 and younger are not allowed at this property. All guests older than 6 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 6 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Zao Onsen Zao Shiki No Hotel Yamagata
Zao Onsen Zao Shiki No Yamagata
Zao Onsen Zao Shiki No
Zao Onsen Zao Shiki No Ryokan
Zao Onsen Zao Shiki No Hotel Ryokan
Zao Onsen Zao Shiki No Hotel Yamagata
Zao Onsen Zao Shiki No Hotel Ryokan Yamagata

Zao Onsen Zao Shiki No Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 89 out of 128 reviews
Rating 8 - Good. 31 out of 128 reviews
Rating 6 - Okay. 4 out of 128 reviews
Rating 4 - Poor. 2 out of 128 reviews
Rating 2 - Terrible. 2 out of 128 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved the onsen facility. We also liked the dinner and breakfast. Staffs are very friendly. The pick up and drop-off service was excellent. Thanks
Stayed 1 night in Nov 2024

10/10 Excellent

Kant, Bangkok

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and helpful. Rooms were spacious and cosy. Excellent experience!
Stayed 1 night in Oct 2024

10/10 Excellent

HSIN HUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. It kinda expensive in ski season, but still the best choice at Zao, Yamagata. Smoking room is near the lobby, which is a really bad design, you can smell the stinks every time before taking the elevator. Overall, a great place to stay.

10/10 Excellent

Claudio

Stayed 3 nights in Feb 2022

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great staff. Close to the ski lifts. Very enjoyable. Recommend ordering the hotel dinners ahead of time unless you plan on dining in Yamagata (30 min drive).
Stayed 3 nights in Feb 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Delicious food. Shuttle schedule does not coordinate with train schedule. Even the public bus schedule. We came in from Sendai and just missed public bus. Had to wait an hour. For the shuttle bus it was almost a 2 hour wait.
Stayed 2 nights in Jan 2020

10/10 Excellent

Sophana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful onsen hotel.
We have great time at the hotel. Dinner is perfect. Very delicious and full course. Everything is OK. Just quite far from the bus station.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
There were 2 onsens on service which were great. But I was not told by the check in staff that I could also enjoy other nearby onsens :(
Stayed 1 night in Nov 2019

10/10 Excellent

YUN SUM

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new room, shuttle bus is good. I will come back again!
Stayed 1 night in Mar 2019

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Service was very good. We were picked up at bus station very soon after we informed the hotel of our arrival. Room was clean and spacious. Futon was nice to sleep on. Onsen was good. Meals were delicious, especially the grilled beef.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The onsen in the hotel was closed and need to walk about 70m to the onsen outside the hotel. You get wet when it rains.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Will stay at this hotel again

10/10 Excellent

Claas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Hot Spring Baths and Wonderful Service
Very clean and well-kept hotel in Zao, with generous rooms. Perfect for ski-trips or just for a relaxing weekend. Zao is not a big town, so the location is perfect if you want a bit more quiet place in walking distance of the ropeway. Free shuttle to and from the bus terminal goes frequently, available on request. Service was very friendly and accommodating. Despite the fact that we already had checked out in the morning, we could still use the hot spring bath when we came to the hotel to pick up our luggage in the afternoon, after a day of hiking.

10/10 Excellent

KA PO

Liked: Cleanliness, staff & service, property conditions & facilities
Room tidy and clean, the view is great. foods taste good, staffs are nice and helpful. Better to have a clock in the hot spring that people can see how long they stay.

10/10 Excellent

CHENG CHIH

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

TAKAHIRO

Stayed 1 night in Nov 2024

10/10 Excellent

MAYUMI

Travelled with family
Liked: Amenities
スタッフの方がそれぞれおもてなし精神で接して下さいました。とても快適で、素敵な時間を過ごさせていただきました。お風呂もお食事も大満足です。また行く機会があれば使わせていただこうと思います。
Stayed 1 night in Nov 2024

10/10 Excellent

Tungwai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

MIYAKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

??

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
これぞThe Onsen、108歩先の離れにある源泉掛け流し硫黄濁り湯は最高でした。各階順次リフォームされているようで工事箇所があちこち見えますが、部屋は新しく快適でした。スタッフさんもとても親切で好印象でした。夕食は米沢牛を固形燃料で丸い小さな鉄板で焼くのがメインでとても美味しかったです。ひとつだけ改善要望を書くとすれば、ほぼ焼肉店状態でしたので、空気の入れ替えを考えていただけると良いと思いました。
Stayed 1 night in Oct 2024

10/10 Excellent

Chun Hung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店食物很好，服務員很有禮貌，親切友善，温泉很舒服。
Stayed 1 night in Oct 2024

10/10 Excellent

Masao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル内の施設・設備は全て最新で使いやすく清潔。部屋と廊下からの眺めは素晴らしかったです。 フロントロビーでいつでも各種ドリンクやスナック、アイスまで無料で提供されていてたのは驚きの太っ腹でした。 食事は量も質も言う事なし完璧でした。
Stayed 2 nights in Oct 2024

10/10 Excellent

??

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応がとてもフレンドリーで親しみやすい
Stayed 1 night in Sep 2024

10/10 Excellent

Shizuka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024