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Comfort Hotel Shin Yamaguchi

3.0 star property

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Photo gallery for Comfort Hotel Shin Yamaguchi

Lobby
Standard Twin Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi
Exterior
Standard Twin Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
2-7-21 Ogori-Meiji, Yamaguchi, Yamaguchi-ken, 754-0043
  • Ishin One Hundred Year Memorial Park
    ‪8 min drive‬
  • Yamaguchi University
    ‪9 min drive‬
  • Yamaguchi Kirara Haku Memorial Park
    ‪12 min drive‬
  • Ube (UBJ-Yamaguchi - Ube)
    ‪25 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Standard Double Room, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Single Beds

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includes taxes & fees
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About this property

Comfort Hotel Shin Yamaguchi

Hotel in Yamaguchi with free breakfast and 24-hour front desk
Self parking, dry cleaning and laundry facilities are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, express check-in and a front desk safe.
Comfort Hotel Shin Yamaguchi offers 139 accommodations with coffee/tea makers and complimentary slippers. Televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. This Yamaguchi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Comfort Hotel Shin Yamaguchi, you'll be close to Yamaguchi College of Arts. You'll find features such as free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free buffet breakfast offered
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Amenities include a front desk safe, locker space and laundry facilities
  • On-site recreation includes bicycles to rent
  • Just a 3-minute drive from Yamaguchi College of Arts and 8 minutes from Ishin One Hundred Year Memorial Park
Free breakfast is available. WiFi is free in public spaces. Comfort Hotel Shin Yamaguchi also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Yamaguchi hotel.

Guests are served a free buffet breakfast.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,000 per night)

Food and drink

  • Free buffet breakfast

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hotel Shin
Comfort Hotel Shin Yamaguchi
Comfort Shin
Comfort Shin Yamaguchi
Shin Yamaguchi
Comfort Shin Yamaguchi
Comfort Hotel Shin Yamaguchi Hotel
Comfort Hotel Shin Yamaguchi Yamaguchi
Comfort Hotel Shin Yamaguchi Hotel Yamaguchi

Comfort Hotel Shin Yamaguchi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 89 out of 239 reviews
Rating 8 - Good. 115 out of 239 reviews
Rating 6 - Okay. 28 out of 239 reviews
Rating 4 - Poor. 4 out of 239 reviews
Rating 2 - Terrible. 3 out of 239 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Agnes, Santa Barbara

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location, close to the train station and bus center. Good breakfast. Clean rooms with all the amenities.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kennute

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and great environment.
Stayed 10 nights in Aug 2024

10/10 Excellent

Barbara, Chapel Hill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location next to Shinkansen station.
Stayed 2 nights in May 2024

10/10 Excellent

evelyn

Stayed 1 night in Feb 2024

6/10 Okay

Phoebe

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
It’s decent for a budget hotel. Stayed at the hotel for a night as was visiting a friend who lives at Yamaguchi and this property is a stone’s throw away from Shin-Yamaguchi. Loved that there’s a decent spread for breakfast (free with booking). The aircon in the room was very dusty and some mould in the toilet but as mentioned, decent for a budget hotel!

6/10 Okay

dennis

Liked: Cleanliness, property conditions & facilities, room comfort
did not live up to my expectations
I 've stayed here before and gave it a perfect 10the last time. This time it did not live up to my expectations. We love the hotel so much that I "wished" to extend it another 3 days. So in the original booking I was upgraded to a nicer room. Just because I "added an additional 3 days to my booking, they said the room was no longer available. I was willing to stay in my original upgraded room for the original booking period, and transfer over to the other room on the other days, but was told it was not possible. Also 2 e mails on seperate occasions have still gone unanswered to this day. The room we stayed in this time was not as well maintained as our first time. The proximity to the shinkansen station is fabulous as well as the free breakfest in the morning. I guess the bar was set to high from my first stay, which resulted in me not being being impressed this time.
Stayed 3 nights in Nov 2023

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities
The service was very good, but the pillows were thin and hard to sleep on.
Stayed 1 night in Oct 2023

10/10 Excellent

Samantha

Stayed 1 night in May 2023

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, room comfort
Close to jr shinyamaguchi
If you’re staying near shin yamaguchi, this is the hotel for you. Now I understand why it receives so much complements. First and foremost is the location. About 3 minute walk once you exit the station. Exit station, cross street, bam ! You’re there ! Room is more spacious than typical Japanese hotel. Property is well maintained and clean. The free breakfast sealed the deal. Honestly, I wasn’t expecting much for breakfast. To my surprise, it had more options than I expected. It had a good choice of Japanese as well as western dishes. If in the yamaguchi area again, I will definitely come back.
Stayed 1 night in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2023

10/10 Excellent

Hijiri

Stayed 1 night in Dec 2022

10/10 Excellent

YuHsien

Stayed 1 night in Nov 2019

8/10 Good

Chi To Toman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

YUANQIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
This hotel surpassed all my expectations. At only $69 a night, i honestly wasnt expecting much from this hotel. But it surprised me! It is just a 2mins walk away from Shin-Yamaguchi station, has lots of eateries and a convenience store nearby, very very friendly and cheerful staff, super clean and comfy room! The bed was exceptionally huge for a single room and room is spacious too. Even the free breakfast was yummy! I really enjoyed my stay at this hotel and wished i had more time here.
Stayed 1 night in May 2019

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, functional and convenient.
Clean & functional business hotel, no knobs, bell or whistles but definitely does exactly as expected. Very convenient for the station, just 50 m from exit.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice modern hotel, just opposite JR Yamaguchi station. Bed is comfortable but pillow very thin. Friendly very staff, simple breakfast but adequate. But room is terribly small & very cramped for 2 persons (Double Room). Can't even walk thru the small space unless one giving way to other. Just opening one luggage alone obstruct walking space. Room size barely big enough for one person to be comfortable. The location is very quiet esp at night. Difficult to find dining options at night ( very ilmited poor options.
Stayed 2 nights in Dec 2018

8/10 Good

Amanda

Very convenient location, good service at front desk, breakfast included, decent room
Stayed 2 nights in Nov 2018

8/10 Good

Kym, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Large room, very friendly staff, and located close to major train station and a number if restaurants. Included breakfast had selection of both Japanese and western foods. No complaints!

10/10 Excellent

Claire, hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and very clean. Breakfast could be improved with more choices.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel rooms were typical small rooms in Japan. Good price. Hotel very close to train station. Not much to do in neighborhood. Used hotel as base for day trips to cities in Yamaguchi prefecture and Kyushu.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Close to back side of the Shin Yamaguchi Station.
Offer the maximum convenience, facilities, cleanliness, service for the price. Good qualities and taste of the free breakfast. Staff are ready to answer diverse questions regarding with the Yamaguchi City.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A stop along the way
Just stopped for a night on our way to another location. The hotel is very convenient to the station and the breakfast is OUTSTANDING. The room is typical for a Japanese business hotel -- very small, but clean and well-appointed. The neighborhood is not much. I suspect this is the less interesting side of the station, but we only needed a place to spend the night, so it was fine.

10/10 Excellent

Katie, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice affordable place to stay in Yamaguchi
My husband and I stayed at the Comfort Hotel for five nights and we loved our stay there. It is extremely close, just a minute or two walk, to Shin-Yamaguchi train station. They offer a free breakfast that has a wide variety of both Japanese and Western foods. The staff was very nice and our rooms were always clean and it was very comfortable. We would definitely stay at the Comfort Hotel again when visiting Yamaguchi.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay at Comfort Hotel Shin Yamaguchi
This hotel can be easily accessed from the UBJ airport by taking the train to the main station Shin Yamaguchi. The hotel is modern and well maintained and the price is very reasonable for what is included. It is really a good deal. Staff is friendly, free wifi internet, free breakfast was included. Only thing is that check-in is a little bit later at 3PM.