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Shangri-La Yangzhou

5.0 star property

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Photo gallery for Shangri-La Yangzhou

Exterior
Aerial view
Executive Suite | 1 bedroom, minibar, in-room safe, desk
Horizon Club Lake View King | 1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • 24/7 front desk
  • Gym

Explore the area

Map
472 West Wen Chang Road, New Western District, Yangzhou, Jiangsu, 225009
  • Yangzhou Museum
    ‪15 min walk‬
  • Wanda Plaza Hanjiang
    ‪6 min drive‬
  • Slender West Lake Park
    ‪6 min drive‬
  • Yangzhou (YTY-Yangzhou Taizhou)
    ‪39 min drive‬

Room options

View all photos for Horizon Club Lake View Twin

1 bedroom, minibar, in-room safe, desk

Horizon Club Lake View Twin

  • 40 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin

1 bedroom, minibar, in-room safe, desk

Deluxe Twin

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club Twin

1 bedroom, minibar, in-room safe, desk

Horizon Club Twin

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club Lake View King

1 bedroom, minibar, in-room safe, desk

Horizon Club Lake View King

  • 39.7 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

1 bedroom, minibar, in-room safe, desk

Deluxe King

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Lake View Twin

1 bedroom, minibar, in-room safe, desk

Deluxe Lake View Twin

  • 40 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club King

1 bedroom, minibar, in-room safe, desk

Horizon Club King

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Lake View King

1 bedroom, minibar, in-room safe, desk

Deluxe Lake View King

  • 39.9 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, minibar, in-room safe, desk

Executive Suite

  • 80 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Premier Lake View King

Horizon Club Premier Lake View King | 1 bedroom, minibar, in-room safe, desk

Horizon Club Premier Lake View King

  • 60 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Shangri-La Yangzhou

Luxury hotel connected to the convention centre in Yangzhou with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site.
Shangri-La Yangzhou offers 360 air-conditioned accommodations with minibars and a safe. LED televisions come with satellite channels.

Bathrooms include a separate bath and shower, slippers, designer toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include manicures and pedicures.
Our customers tell us that they can't get enough of the overall property condition at Shangri-La Yangzhou. During your stay, you'll be connected to the convention centre and within walking distance of Yangzhou Museum. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Chinese cuisine while dining at Shang Palace
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Yangzhou Museum and 6 minutes from Wanda Plaza Hanjiang
As a guest of Shangri-La Yangzhou, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 23691 square feet (2201 square metres) and includes conference space. Spa services, a terrace, and barbecue grills are also featured at the luxury Shangri-La Yangzhou. Self parking is free.

This 5-star Yangzhou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Shang Palace – This restaurant specialises in Chinese cuisine.
Cafe Xiu – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
A complimentary food shopping service is offered and 24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 133 for adults and CNY 67 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cafe Xiu
  • Shang Palace

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 23,691 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (119 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Yangzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 133 for adults and from CNY 67 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Shangri-La Hotel Yangzhou
Shangri-La Yangzhou
Yangzhou Shangri-La
Shangri La Hotel Yangzhou
Shangri-La Yangzhou Hotel
Shangri La Hotel Yangzhou
Shangri-La Yangzhou Yangzhou
Shangri-La Yangzhou Hotel Yangzhou

Shangri-La Yangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 89 reviews
Rating 8 - Good. 23 out of 89 reviews
Rating 6 - Okay. 4 out of 89 reviews
Rating 4 - Poor. 1 out of 89 reviews
Rating 2 - Terrible. 5 out of 89 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

6.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

faizan

Travelled with group
Liked: Cleanliness
Was a quiet location, check in was easy, staff were friendly. However i ordered bolognese, they brought out spaghetti without the bolognese sauce, once i was done eating they brought out the bolognese sauce with the mince meat.... was quite an odd experience. I didnt know how to feel about my meal. Otherwise the stay was alright, probably the better hotel in yangzhou foreigner friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Thirusenthil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Janey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff not available or when have questions getting answers always I don’t know. Not recommend to family and friends.
Stayed 2 nights in Nov 2023

10/10 Excellent

HENGKY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good nothing to complaint
Stayed 1 night in Nov 2023

10/10 Excellent

Bo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay in the national holiday
Overall I enjoyed my stay. There were some events during the holiday season, and the restaurant was having a long line, but the food was great. There's a small garden at the back that you can take a short walk, which is really nice.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Over my few weeks in China, this was without a doubt my favourite hotel. I had a great view. The staff were truly professional. They happily extended my checkout a couple of hours at no cost to suit my travel plans. I will go out of my way to stay here in future.
Stayed 2 nights in Dec 2019

10/10 Excellent

Hanxi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was misleading with the previous review in this Shangri La, the reception staff was bad, I booked and paid for a room with lake view requested higher floor, but it end up the room was on the 9th floor. In China, all 5 stars hotels are strictly nonsmoking, but we found everywhere in the main lobby, the lift lobby and even inside the lift are with cigarette end?? I would never ever suggested anyone to choose for this hotel. I would never go again, I rather even prefer to stay at the Ramadan, Yangzhou.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property offered at a great value. Excellent and quiet location. Two minor observations: 1) Please check that all room electrical outlets are functional, and, better, equip them for international plugs as well. 2) The breakfast buffet is nice but dishes are often cold because they are not properly covered (lid). In any case, I will gladly return to the Shangri-La on my next visit to the very pleasant city of Yangzhou, Jiangsu.
Stayed 3 nights in Sep 2019

10/10 Excellent

Deqiang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

Martin

Friendly, proffessional staff. comfortable large rooms.
Stayed 5 nights in Nov 2018

10/10 Excellent

Ruchika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Lun Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful far away from urban
Very fine hotel ! However it is not close to anything. Not even small convenience store in walking distance.

6/10 Okay

En Na

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normal international hotel standard
Stayed there 1 night only due to my customer has requested. The location is quite distance from main station that we plan to go. Room is big and comfortable but don't have any surprise and memorable feeling on this stay. Just like stay in any international chain hotel.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shang
Great experience. The Chinese restaurant was excellent, and service throughout was what you'd expect at a Shangri-La
Stayed 2 nights in Oct 2017

8/10 Good

Domenico, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The hotel is very nice and comfortable. The best thing was the dinner buffet!
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but no cigar (please!!!!)
Staff at the hotel were good. Particularly the duty manager. Only negative was that even a non smoking room still smells of smoke a little! (I've come to expect this in China, but I generally find it revolting)

8/10 Good

fang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT CHOOSE THIS.
Actually it's a bad experience. During peak hour, it's about half hour to downtown. Hotel service is very rude, besides room is very small, even its already a luxury room. Never come back again.

10/10 Excellent

andrew, New York city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in town
Stayed there for business. There is no reason to be in that city except for business and I believe it to be best hotel in town. Service is so good it is almost obnoxious