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Aldwark Manor Estate

4-star property
Aldwark, York, England 09 725 22 184
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3.1 out of 5
See all 9 ebookers Reviews

"Food was very good for evening meal and adequate at breakfast. However, service was very slow in the evening (buffet at breakfast). Staff were friendl ... " More

By a verified traveller on Tue 23 Apr 2019

Points Of Interest

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Bunkers Double or Twin Room, Annex Building

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Luxury Cottage

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Aldwark Manor Estate. During your stay, you'll be close to Aldwark Manor Spa. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.

  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine at Elements, one of the property's 2 restaurants and 2 bars/lounges
  • English breakfast served daily for a fee
  • Amenities include meeting rooms, a car charging station and a lift
  • On-site recreation includes a golf course and hiking/biking trails
  • 10 minutes by car from Redwood Park Fishing Lakes and 10 minutes from Beningbrough Hall and Garden

Aldwark Manor Estate ratings based on 9 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Aldwark Manor Estate

Everyone (6) Couples (1) Family (1)
4 out of 5

Posted by on 30 Mar 2023

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2 out of 5
Lovely hotel... shame front of house was so frosty on departure. Not a smile, thank you or any pleasantries whatsoever. Other than that a great stay.

Posted by on 13 Sep 2021

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2 out of 5

Posted by on 22 Oct 2019

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2 out of 5
It’s a really attractive location, great amenities, and pricing would be fair ........ but it has some glaring issues, certainly for guests staying at the same time of us. Check-in not exactly a warm welcome, closer to a “name?” “This is your room how to get there and where breakfast is” no warmth, not rushed or stressed, no explanation of facilities and looking back should have read the cue! There was a wedding on as we checked in, cute, but it’s a nice location for it. Standard Twin room, ok room facilities, clean, spacious enough, ok bed, did what it said on the tin, shower had low pressure but ok at best. Returned to room night one after evening out the earlier cute wedding was full on party mode, directly beneath our room. All corridor doors pinned opened downstairs as the music and beat banged on throughout the hotel until 10 past midnight. Not a restful nights sleep. Pre- Breakfast next day asked why not warned about the party zone room, no explanation, no offer of moved room. Breakfast quality was substandard, pay extra for some standards, frozen sausages, served coffee in pot at table, in a tea pot, tea in a coffee pot, but the quality of the coffee was appalling. Friendly young girl directing the breakfast hall only plus, but one of the young males attending the buffet had a serious body odour issue, noticed by many diners, not great in morning. Left for a day out disappointed with stay to date, returned in evening for night 2, yet another full p

Posted by on 28 Aug 2019

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3 out of 5
Food was very good for evening meal and adequate at breakfast. However, service was very slow in the evening (buffet at breakfast). Staff were friendly but stilted for any conversation. Unfortunately my wife got a piece of glass in her foot whilst in our room and other pieces and objects were found on searching around. The response at reception was a very bland “sorry” and was not mentioned later when we checked out. Not really 4 star standards I’m afraid.

Posted by on 23 Apr 2019

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Comment from Hotel Management

10 May 2019 by S Lawson

Dear Anonymous Thank you for your detailed and constructive feedback regarding your recent stay. I can assure that the necessary action has been taken along with addressing some of the issues that you encountered. Many thanks, Steve Lawson - GM

2 out of 5
The whole experience was quite poor. The bathroom grout was mouldy, the plug hole didn’t drain freely so the water was mid calf during a shower. Having coffee sachets and plastic milk is very dated now and not something I have seen for 8-10years in a hotel of this standard. No bottled water or glasses in the room. Breakfast was a vision from the 80s. No fresh seasonal fruit, no proper cereal..... Dinner and the restaurant evening service was a disgrace. We waited 28mins for our drinks, he to ask for the bottle of water that was then deleicered without glasses. The food was shocking: a tagine that has slow cooked lamb in a sweet brown watery sauce, with bland rather than minted couscous. Average ravioli with little flavour. We waited 58 minutes from our plates being cleared before asking for a pudding menu having spent 20mins attempting to catch somebody’s eye. When we mentioned this no apology was forthcoming. When asked how everything was on leaving the restaurant and checking it of the hotel, we answered “terrible” and simply got “oh sorry” in response. This hotel is 10-20 years out in its approach to style, substance and service.

Posted by on 11 Aug 2018

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Comment from Hotel Management

4 Sep 2018 by S Lawson

Dear Guest Thank you for your review and I can assure you that I will share and address all of your feedback with the management team. Many thanks, Steve Lawson - GM

4 out of 5

Comfortable stay. Loved the historic building.

Pros: The four poster and the pool.
Location: Beautiful location.
Lovely, historic building with four poster beds. Excellent spa facilities.

Posted by on 3 Aug 2017

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Comment from Hotel Management

15 Aug 2017 by Stewart Woodeson

Dear Guest, Thank you so much for your custom and review of Aldwark Manor Golf & Spa Hotel. We are always trying our utmost to deliver the best service to our guests and I am glad that we have made your stay enjoyable. We look forward to seeing you again soon. Kind Regards, Stewart Woodeson General Manager

5 out of 5

Absolutley wonderful would love to go back!

Awesome hotel loverly facities friendly staff nothing to complain about really loverly hotel!

Posted by on 31 Mar 2017

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Comment from Hotel Management

24 Apr 2017 by SWoodeson

Dear Guest, Thank you so much for your kind review, I was delighted to read that you had a wonderful stay with us and enjoyed our hospitality. We look forward to having the opportunity of welcoming you back soon. Kind Regards Stewart Woodeson General Manager

4 out of 5

Country hotel with spa and golf facilities

Had a lovely couple of days relaxing at Aldwark Manor, thoroughly enjoyed the food, scenery and pool facilities during our stay and the staff were very friendly and couldn't do enough to help. The hotel did however seem to be understaffed, there was a cracked window in our room and a chair that had a very poorly repaired tear in the fabric. None of these things impacted on our comfort particularly though so I would happily stay there again

Posted by , from Billingham, UK on 16 Feb 2017

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Comment from Hotel Management

21 Feb 2017 by Stewart

Dear Guest, Thank you so much for your custom and review of Aldwark Manor. We are always trying our utmost to deliver the best service to our guests and I am glad that we have made your stay enjoyable. I have noted your comments and brought these to the attention of our maintenance and housekeeping teams. We look forward to seeing you again soon. Kind Regards, Stewart Woodeson General Manager

About the Aldwark Manor Estate

Location Aldwark, York, England YO61 1UF

Renovations + Closures

The following facilities or services will be unavailable from January 2 2024 to December 31 2025 (dates subject to change):

  • One of the swimming pools
  • Fitness facilities
  • Spa
  • Hot tub

The property will be renovating from 2 January 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:

  • Exterior
  • Swimming pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

Aldwark Manor Estate offers its guests a golf course. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. The business-friendly Aldwark Manor Estate also features a terrace, a garden, and a fireplace in the lobby. Self parking is free. This 4-star York hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1865
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Coffee shop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cattal Station (9.4 km / 5.8 mi)
  • Parking: Free self parking

Room Amenities

Aldwark Manor Estate offers 60 accommodations with complimentary bottles of water and coffee/tea makers. Televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. This York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Television
  • Digital channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:00 AM.

Elements – This restaurant specialises in local cuisine and only serves dinner.

Chartwell Restaurant – This fine-dining restaurant specialises in local cuisine and serves brunch, lunch and dinner. A children's menu is available. Open daily.

Bunker Bar & Restaurant – This family restaurant overlooks the golf course and specialises in local cuisine. Open daily.

Squadron Bar – On-site bar. Open daily.

Nearby Activities

Guests can play rounds at the 18-hole golf course.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Golfing on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 25 for adults and from GBP 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aldwark
  • Aldwark Golf
  • Aldwark Hotel
  • Aldwark Manor
  • Aldwark Manor Golf
  • Aldwark Manor Golf Hotel
  • Aldwark Manor Golf Hotel York
  • Aldwark Manor Golf York
  • Aldwark Manor Hotel
  • Aldwark Manor Golf Spa Hotel
  • Aldwark Manor Estate York
  • Aldwark Manor Estate Hotel
  • Aldwark Manor Golf Spa Hotel
  • Aldwark Manor Estate Hotel York

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.