10/10 Loistava
Deborah
21.9.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
What can i say Elegance will always be a special place for us! We spent our 25th anniversary there. We arrived earlier than planned,so called the hotel,hoping to be allowed to use the pool area. Arriving at the hotel,we received the warmest of welcomes ever & was told not only could we use the pool but our room was ready & been upgraded to a beautiful private suite! The room was outstanding. The cleaner had decorated the room for us with balloons & confetti & had its own private infinity pool!!
Cleaning: The whole hotel was cleaned immaculately every day replenishing the bathroom products & towels.
Bar staff & restaurant staff: Breakfast was buffet style & so much choice,you didnt know what to choose! By day they were so attentive with bringing bottles of water to the sunbeds & any drinks that you ordered. At night the evening meal you were treated like royalty. The food was amazing & beautifully presented.
Reception staff: From the minute we arrived we felt like royalty,never received such a warm welcome anywhere before. They were always so helpful & attentive,booking taxis for us & giving us the best advice on where to go.
Every single member of staff goes above & beyond,but a special mention has to go to Chrysa,the manager, a friend for life. Cannot thank her enough for all she did for us. She is always on the go,making sure every guest has the best experience as possible. They say the staff make a holiday special, but this really is the case here. Thanks to everyone xx
Deborah
Yöpyi 5 yötä syyskuussa 2024
