7/31-8/3, 2024. Pro: location, cleanness, friendly, complimentary breakfast. Con: no A/C. Great location in the middle of downtown, 0.3 miles (5 min walk) to train station, in the middle bt. the two main lifts, a few minute walk to Schwarzsee(?) lift, where cable carts go up to Glacier Paradise, or take green line bus (free and the bus stop is in front of the hotel) to the lift. The other lift (Gornergrat Railway) is across from the train station. The room and bathroom were clean and looked new ( the bathroom was shining). With window open, the room temperature was fine. The complimentary breakfast was delicious and healthy. The staff ( everyone of them) was very professional- friendly, helpful and patient. This hotel was impressive.