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Hotel Romantica

3.0 star property

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Photo gallery for Hotel Romantica

Front of property
Front of property
Lobby lounge
Classic Double Room | Down duvets, in-room safe, desk, soundproofing
Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m) | Living area | Flat-screen TV

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • Free WiFi

Explore the area

Map
Chrum 21, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt - Furi
    ‪3 min walk‬
  • Zermatt-Furi Gondola
    ‪11 min walk‬
  • Sion (SIR)
    ‪77 min drive‬

Room options

View all photos for Romantica Double Room

Romantica Double Room | Down duvets, in-room safe, desk, soundproofing

Romantica Double Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Single Room

Comfort Single Room | Down duvets, in-room safe, desk, soundproofing

Comfort Single Room

  • 13 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Romantic Suite

Romantic Suite | Down duvets, in-room safe, desk, soundproofing

Romantic Suite

  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m) | Down duvets, in-room safe, desk, soundproofing

Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Down duvets, in-room safe, desk, soundproofing

Classic Double Room

  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Down duvets, in-room safe, desk, soundproofing

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Cozy Double Room

Cozy Double Room | Down duvets, in-room safe, desk, soundproofing

Cozy Double Room

  • 13 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Down duvets, in-room safe, desk, soundproofing

Junior Suite

  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

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About this property

Hotel Romantica

Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise
This smoke-free hotel features a bar/lounge, free newspapers and a garden. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a TV in a common area, a front desk safe and multilingual staff assistance are on-site.
Hotel Romantica offers 15 accommodations with a safe and coffee/tea makers. Beds feature down duvets. Flat-screen televisions come with premium digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Romantica. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Enjoy features like free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Steps from Zermatt-Matterhorn Ski Paradise and Matterhorn Museum
  • Train station pick-up shuttle service available for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and ski storage are also featured at Hotel Romantica.

This 3-star Zermatt hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 11:30 AM.

Languages

Danish, English, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Train station pick-up shuttle (surcharge) from 2:00 PM to 7:00 PM
  • Train station shuttle on request
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge

Things to do

  • Ski storage
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Hotel Romantica offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Romantica
Hotel Romantica Zermatt
Romantica Zermatt
Romantica Hotel Zermatt
Hotel Romantica Hotel
Hotel Romantica Zermatt
Hotel Romantica Hotel Zermatt

Hotel Romantica Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 242 out of 270 reviews
Rating 8 - Good. 25 out of 270 reviews
Rating 6 - Okay. 1 out of 270 reviews
Rating 4 - Poor. 1 out of 270 reviews
Rating 2 - Terrible. 1 out of 270 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

MARK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful owner and staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacqueline, Waitsfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful and charming hotel a block away from the main street in town. Very peaceful and quiet in our room which was a suite w a balcony and views of the surrounding mountains. The bed was very comfortable and the furnishings were lovely. Michelle and Thor were a delight - they helped us w our transport into town, made us a reservation at a local restaurant and helped guide our hiking adventure. Breakfast was plentiful and tasty in a pretty breakfast room. We loved Hotel Romantica and highly recommend a stay there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Candace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thor and Michele provide a lovely room and filling breakfast. The hotel is central to Zermatt and there are many dining options nearby. Homey environment and a great value for visiting the Matterhorn paradise.
Stayed 2 nights in Sep 2024

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The couple that run this hotel are so sweet and accommodating. Can’t say enough good things about this hotel. Just charming!
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing!! We loved it!! Great location, clean, amazing staff!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

scott

Travelled with partner
Great location, Great hotel, incredible staff. A truly enjoyable experience. I wish I could give it 10 stars.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in the heart of Zermatt
Had a great 3 night stay in August, the hotel couldn't be better located, and has a lovely charm with a really cool garden, the owners Thor and Michelle are extremely friendly and welcoming and the breakfast buffet was excellent. I would highly recommend to anyone looking for a nice personable stay in stunning Zermatt.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly could not fault this place. The staff, the rooms, the breakfast, the recommendations on what to do in the town - it was all incredible. Would absolutely recommend anyone to stay here when visiting Zermatt.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary service and hospitality!
Hosts are incredible. Tor and Michelle made us feel very comfortable each and every step of our stay in Zermatt. Very convenient location. Beautiful and clean place to stay. Our room was very nice, clean with a great view from balcony. Breakfast was awesome. I would love to have some more vegetarian option for the hot breakfast (being a vegetarian) but still overall great breakfast and dinning area. Host picked us up and dropped us off at the Zermatt station which was super helpful as we were traveling with a child and 3 big luggage. We felt very comfortable. 10/10. Would highly recommend this place.
Breakfast
Breakfast
From outside
Stayed 2 nights in Aug 2024

10/10 Excellent

Virginia, Northfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best personal service at this beautiful chalet small hotel from owners, Michele and Thor! They greeted and treated us as if we were family! The beautiful flowery entrance is gorgeous. We loved it!
Stayed 2 nights in Aug 2024

10/10 Excellent

Cecelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Romatica couldn't have a more suitable name. It is cozy in every way. The staff is wonderful and seeing the flowers in the garden alone is worth the trip!
Stayed 2 nights in Jul 2024

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing - hosts were FANTASTIC, breakfast was great every morning, rooms exactly what we needed, perfect location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Morgan-Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michelle and her husband were wonderful! Both very personable and attentive to every single aspect of my stay. Suggested things to do. Marked up a map of both the town and the mountains so I understood where to go and what to do. Having the breakfast buffet right down stairs was awesome and they both knew every single guests my name. I would definitely rebook!
Stayed 2 nights in Jul 2024

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Christian, Houston

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was an amazing property for many reasons. The hospitality was off the charts and very concierge. The breakfast was timely, beautifully presented, complete with many choices, and excellent quality. The rooms were modern and more spacious than others we had in Switzerland. The location is away from the night time partying. First-class treatment with a personal touch!
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem of a Hotel in Zermatt
Very friendly and comfortable hotel. Nice large room with good views. Not too large or too small. Owners are wonderful and caring people.
Stayed 3 nights in Jul 2024

10/10 Excellent

Margaret

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Stayed 2 nights in Jul 2024

10/10 Excellent

Kondala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff, The Manager was very helpful and very cooperative. Provided help on planning the sight seeing and options available. Excellent view from balcony. Breakfast on the house and is excellent. I would definitely recommend this Hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sharmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most beautiful bed and breakfast I’ve ever stayed at! Thur and Michelle were very welcoming and made our stay that much more enjoyable. The rooms were very charming with great views. They even included breakfast which was very delicious!
Stayed 2 nights in Jun 2024

10/10 Excellent

Moustafa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like home. Everyone who works there is wonderful. Gave us tons of advice about the area. Great breakfast. Beautiful hotel so well decorated and gorgeous garden. We loved it!
Stayed 2 nights in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Hotel Romantica is a thoroughly delightful and pleasant place to stay. I expect I will be staying there again.
Stayed 4 nights in Jun 2024

10/10 Excellent

vince

Travelled with partner
Vary cool
Stayed 6 nights in Apr 2024

10/10 Excellent

Gary, PIEDMONT

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 1 night in Apr 2024

10/10 Excellent

Connor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible experience staying at Hotel Romatica. Thor, the host, was waiting to pick us up from the train station, and we were shown nothing but the absolute best hospitality from the second we arrived to the second we left. The hotel was incredible cute and impeccably clean, and we felt right at home. We were truly treated like family and we could not have asked for a better experience.
Stayed 5 nights in Feb 2024