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Matterhorn Lodge Boutique Hotel & Apartements

4.0 star property

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Photo gallery for Matterhorn Lodge Boutique Hotel & Apartements

Penthouse Apartment with 3 Bedrooms | Living area | Plasma TV, MP3 dock
Sauna, hot tub, steam room, body treatments, hot stone massages
Penthouse Apartment with 3 Bedrooms | Mountain view
Bar (on property)
Aerial view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Housekeeping
  • Laundry

Explore the area

Map
Englischer Viertel 11, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪10 min walk‬
  • Sunnegga Ski Resort
    ‪20 min drive‬
  • Sion (SIR)
    ‪75 min drive‬

Room options

View all photos for Penthouse Apartment with 3 Bedrooms

Penthouse Apartment with 3 Bedrooms | Premium bedding, in-room safe, individually decorated

Penthouse Apartment with 3 Bedrooms

  • Mountain view
  • 192 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Panoramic Apartment, 1 Bedroom

Panoramic Apartment, 1 Bedroom | Premium bedding, in-room safe, individually decorated

Panoramic Apartment, 1 Bedroom

  • Mountain view
  • 64 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Double Room, Mountain View (Matterhorn)

Premium bedding, in-room safe, individually decorated

Double Room, Mountain View (Matterhorn)

  • Mountain view
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Suite

Panoramic Suite | Premium bedding, in-room safe, individually decorated

Panoramic Suite

  • Mountain view
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Premium bedding, in-room safe, individually decorated

Double Room

  • Mountain view
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony

Premium bedding, in-room safe, individually decorated

Double Room, Balcony

  • Mountain view
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Terrace

Premium bedding, in-room safe, individually decorated

Double Room, Terrace

  • Mountain view
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Premium bedding, in-room safe, individually decorated

Comfort Double Room

  • Mountain view
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Premium bedding, in-room safe, individually decorated

Single Room

  • Mountain view
  • 34 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Matterhorn Lodge Boutique Hotel & Apartements

Family-friendly ski hotel with full-service spa
Snow lovers will appreciate Matterhorn Lodge Boutique Hotel & Apartements's complimentary ski shuttle, as well as other on-site amenities, such as a bar/lounge and a full-service spa.
Matterhorn Lodge Boutique Hotel & Apartements offers 18 accommodations with MP3 docking stations and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Plasma televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Muttgletscher. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Matterhorn Lodge Boutique Hotel & Apartements. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Features include free WiFi in public areas and free train pick-up service, plus a full-service spa.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Breakfast served daily for a fee
  • Treat yourself to body scrubs, massages or body treatments at Muttgletscher
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room, a sauna and helicopter/aeroplane tours
  • Steps from Zermatt-Matterhorn Ski Paradise and 10 minutes on foot from Zermatt-Furi Gondola
  • Free train station pick-up, train station drop-off and ski shuttle service
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the hotel's bar.

There's a snack bar/deli on site. WiFi is free in public spaces. You'll have access to the health club at a partner property.

This 4-star Zermatt hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 200 metres
  • Free train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Limo/town car service

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 10:30 AM for a fee: CHF 28 for adults and CHF 16 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Helicopter/aeroplane tours
  • Library
  • Optional ski privileges
  • Ropes course
  • Sauna
  • Shopping centre
  • Ski storage
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • MP3 dock
  • Plasma TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 100.00

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Guests will receive an email 5 days before arrival with check-in instructions; front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 19 September and 3 December.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately CHF 28 for adults and from CHF 16 for children
  • Late check-out fee: CHF 100.00 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Matterhorn Lodge Boutique Hotel & Apartements offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Matterhorn Lodge
Matterhorn Lodge Zermatt
Matterhorn Zermatt
Matterhorn Lodge Hotel Appartements Zermatt
Matterhorn Lodge Hotel Appartements
Matterhorn Appartements Zermatt
Matterhorn & Apartements
Matterhorn Lodge Hotel Appartements
Matterhorn Lodge Boutique Hotel & Apartements Hotel
Matterhorn Lodge Boutique Hotel & Apartements Zermatt
Matterhorn Lodge Boutique Hotel & Apartements Hotel Zermatt

Matterhorn Lodge Boutique Hotel & Apartements Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 119 out of 146 reviews
Rating 8 - Good. 21 out of 146 reviews
Rating 6 - Okay. 2 out of 146 reviews
Rating 4 - Poor. 4 out of 146 reviews
Rating 2 - Terrible. 0 out of 146 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Harriet N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hime away from home

I spent 3 nights at The Matterhorn Lodge & Boutique Hotel. The room was spacious & the bed was comfortable. It’s very nice having the spa and breakfast onsite.
Stayed 3 nights in Jan 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the heart of Zermatt but out of the Main Street.
Stayed 1 night in Dec 2024

10/10 Excellent

John, Cranberry Twp.

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and well maintained. It's easily walkable to all major attractions in Zermatt, at least in summer when I visited. There is no AC, but leaving a window open was comfortable in early September.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a good view and nice restaurant
Stayed 2 nights in Aug 2024

10/10 Excellent

ZI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel we stayed for the whole trip, you won't go wrong to stay here. Very friendly staff and the room is very clean, beautiful patio with flowers around. Very lovely place to stay. Love it!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay; beautiful premises and lovely staff. Highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff Amazing suite Amazing food Highly Recommend We were treated like family
Stayed 2 nights in Jun 2024

10/10 Excellent

Uday

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel with very friendly service. Breakfast was very good with excellent service. Everything seemed personalized. Makes you feel at home. Close to train station, restaurants, attractions. Free shuttle service to and from train station was great. Must experience stay !!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 5 nights in Mar 2024

10/10 Excellent

James, Port Melbourne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 5 nights in Dec 2023

10/10 Excellent

Chunchi

Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Great property and staff. Very well done. Comfortable and clean, great base for exploring the area
Stayed 2 nights in Jul 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, eco-friendly
Stayed 1 night in Sep 2023

10/10 Excellent

Yongbin

Liked: Staff & service, amenities, property conditions & facilities
Very clean and convenient location, no complaints at all!
Stayed 2 nights in Sep 2023

10/10 Excellent

Kevin

Stayed 3 nights in Sep 2023

10/10 Excellent

SCOTT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! Beautiful in every way. The room was very well equipped and spotless clean. The staff are so accommodating and friendly. I couldn’t imagine having a better experience anywhere else in Zermatt. Of the four hotels we visited in Switzerland, this hotel is far superior to any of the others. My only wish is thst i could have stayed there longer!
Stayed 2 nights in Aug 2023

10/10 Excellent

Kunal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Nice boutique hotel. Walking distance from the station. Small family run place with friendly staff who are always happy to help. Great views of Matterhorn:)
Stayed 2 nights in Jul 2023

10/10 Excellent

Allison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. The staff was amazing. I was so sad to leave. I definitely recommend this place. Perfect location, amazing breakfast, wonderful staff, top of the line spa.
Stayed 2 nights in Aug 2023

4/10 Poor

JOSEPH

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023

4/10 Poor

Vesna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location is good, inside is good, but I was very disappointed with the service provided. Room position was bad , room was on the ground and vie was terrible: we were looking at the garbage container. Room wax dark , no light from outside . Nobody cleaned our room or take dirty cups and garbage!!! Room was not cheap and we deserved better conditions for the money we paid.
Stayed 2 nights in Jul 2023

10/10 Excellent

Siew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
lovely family-owned and run lodge in zermatt
Stayed 4 nights in Jul 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely perfect spot to stay in Zermatt. If I’m ever lucky enough to return, I won’t look anywhere else!
Stayed 2 nights in Jun 2023

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite Hotel Anywhere!

Amazing hotel experience! Management made us feel like family. Cleanest hotel I've ever stayed in anywhere, I highly recommend and will be returning.
Stayed 2 nights in Jan 2023