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Da Cheng Shanshui Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Da Cheng Shanshui Hotel

Exterior
Lobby
Lobby sitting area
Lobby
Deluxe Room | Living area | LCD TV

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
Dayong West Road, Yongding District, Zhangjiajie, Hunan, 427000
  • Zhangjiajie National Forest Park
    6 min drive
  • Puguang Temple
    7 min drive
  • Great Gate at Tianmen Mountain
    7 min drive
  • Zhangjiajie (DYG)
    12 min drive

Room options

View all photos for Executive Room

Executive Room | Living area | LCD TV

Executive Room

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | Living area | LCD TV

Deluxe Suite

  • 60 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Living area | LCD TV

Superior Room

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite

Executive Suite | Living area | LCD TV

Executive Suite

  • 82 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Living area | LCD TV

Deluxe Room

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

About this property

Da Cheng Shanshui Hotel

Luxury hotel connected to the convention centre in Zhangjiajie with 3 restaurants
Along with 3 restaurants, this hotel has an indoor pool and a nightclub. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Da Cheng Shanshui Hotel offers 657 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a deep soaking bath, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Da Cheng Shanshui Hotel, you'll be connected to the convention centre and close to Zhangjiajie National Forest Park. You'll find features such as 3 restaurants, an indoor pool and a gym.
  • Free WiFi and wired Internet
  • Free extended parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes tennis courts, a gym and a sauna
  • 6 minutes by car from Zhangjiajie National Forest Park and 7 minutes from Puguang Temple
Da Cheng Shanshui Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 13293 square feet (1235 square metres) and includes a conference centre. A nightclub, multilingual staff, and gift shops/newsstands are also featured at the luxury Da Cheng Shanshui Hotel.

Smoking is allowed in designated areas at this Art Deco Zhangjiajie hotel.

Da Cheng Shanshui Hotel has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: High-speed internet

Parking and transport

  • Limo/town car service
  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (13,293 square foot of space)
  • Meeting rooms

Accessibility

  • Lift

More

  • 21 floors
  • 4 buildings
  • Art Deco architecture
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CNY 200.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Da Cheng
Da Cheng Shanshui
Da Cheng Shanshui Hotel
Da Cheng Shanshui Hotel Zhangjiajie
Da Cheng Shanshui Zhangjiajie
Da Cheng Shanshui Hotel Hotel
Da Cheng Shanshui Hotel Zhangjiajie
Da Cheng Shanshui Hotel Hotel Zhangjiajie

Da Cheng Shanshui Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 23 reviews" "
Rating 8 - Good. 8 out of 23 reviews" "
Rating 6 - Okay. 7 out of 23 reviews" "
Rating 4 - Poor. 3 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

7.2/10

Cleanliness

6.6/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

jesse, westminster, md

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff, subpar facilities
The staff was friendly and polite; however, the room was not the cleanest nor the most comfortable. The carpet was pretty stained up and the bathroom only had 1/4 a roll of toliet paper. The toliet paper, I might add, was not refilled so we were on our own for that. The restaurants and breakfast were pretty bad as well. The hotel is no more than a 2.5-3 star

2/10 Terrible

Omar C, Argentina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try to avoid this hotel. It is not more than 2 stars
The hotel looks great outside. But: Everything worked bad. The service was horrible.. The check in delay almost 50 minutes.

6/10 Okay

Rosaura, China

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 km away from airport
Too crowed on weekends, you see only Chinese. Only one guy speaks english. The smell of the bathroom in my room was bad. Price a little high for what you get.

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & clean & relatively new
Traveling in 3 person, request for an extra bed with breakfast, room size is good enough for that, roof to floor window is nice, overlooking Tianmen mountain. Located at the roundabout with one road lead to airport, one lead to the cablecar station & train station nearby & the other go to the city/walking street. Breakfast is Chinese food mostly, with some Korean dishes which is ok with me. Overall, value for the money

2/10 Terrible

jeremy, northampton

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Only for the brave
Do not stay unless you either speak Chinese or have your guide to hand. As the only restaurant does not have a menu but relies upon you choosing the food from counter and them telling them how you would like it cooked (the food was very good and great value) The breakfast room, I can only described as madness, we gave up. The bed was like sleeping on the floor

4/10 Poor

Barbara

Disliked: Property conditions & facilities, room comfort
Shabby
Not for foreign travelers. The front desk still uses fax for reservations and hadn't received our booking because their business desk was closed for two days due to a holiday weekend closure. It took an hour for us to convince them we would not use our credit card to make a 'deposit' so we could use the rooms. The toilet in one room reeked of an awful smell. The furniture is worn out and stained. The breakfast only has eggs and toast as options for foreign travelers and the 'gourmet' restaurant is a misnomer. This is a 3 star property at best.

8/10 Good

Tal

Liked: Cleanliness, staff & service

8/10 Good

Foo, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Tienmen Shan.
The receptionists are friendly and helpful but a bit slow during check in. We booked online for one night but decided to stay on for another night. Overall, a nice hotel.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Hotel Mis-management
Hotel is overcrowded, especially for breakfast. Stayed for 6 nights, and had 5 disappointing breakfast.Tables were dirty, and the restaurant is like a mad house during early peak. Had not have new disposable sleepers for 6 nights. Carpets were dirty. In my opinion, business too good, that they had neglected basic care of hotel guest. But I got a good driver from the hotel that we booked for our whole trip.

8/10 Good

KYB

Liked: Cleanliness, staff & service, room comfort
Recomment this hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great place to rest after a day of exploring Zhangjiajie!

8/10 Good

Zazoo, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I would recommend, but...
No English staff at night...only few during the day. I had the feeling that staff at the reception was serving the Chinese customers instead of the Foreigners, even if they were first in line...very disappointing. They did not took my Credit Card (Master Card) for my room deposit, I had to give them cash (RMB).

10/10 Excellent

Dave & Kou Rui, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tianmen Mountain visit- WOW
Airport is only 2 kms from airport, taxi will try to rip you off. We bartered and got it for 30 yuan. The town is fairly small and right at the base of the mountain. Please visit the mountain and night play. Sensational....... One of Chinas BEST attractions. We walked from motel to cable car. You can see it from motel window. Wait at cablecar counter a local will sell you mountain tickets,insurance,night show for 410 yuan.per person. Hint....get there before 11a.m as afternoon crowds are hectic.Cablecar is out of this world. Night show is world class, taxi driver ill take you there and back for 50 yuan. Mountain cablecar ride is safe but not for faint hearted. At mountain top another chairlift to temple. Chairlift cost 40 yuan return, well worth it the temple has 5 temples. stunning...Take the cablecar back down halfway and a free bus will take you to heavens gate. Bus ride is breathtaking. Heavens gate to me was better than the great wall......Chinas hidden secret. Walking access is quite easy. We had pram and still ok. Left pram at mountain top office. Motel is excellent. Breakfast good......The highlight is the hotels evening food street. Eat like a king for very cheap, Free wifi in lobby lounge. Rooms are huge. Also has small milkbar seven eleven in lobby.The hotel has embodied what a tourist hotel should be. We will go back again and spend much longer. Loved it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C’est un bon hotel, ils changes les serviettes brosse a dent a chaque jour. Les bouteilles d’eau sont gratuit.

6/10 Okay

Mailing, 台灣台北

Disliked: Cleanliness
景區算不錯了
4星來說 應該可以 價位便宜

8/10 Good

Kai Ming

Liked: Cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and service is nice
the room is nice, quite clean. The Chinese restaurant serves nice dinner too. However, breakfast served in the Western restaurant doesn't look hygienic enough.

10/10 Excellent

Kristian, Örebro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett hotell som levererar!
Detta hotell var över förväntningarna! Kan verkligen rekommendera det till alla! Cool lobby och fräscha rum! Plus och minus: + Stora rymliga rum + Bra personal som kan engelska + Nära till bergen + En hel våning med bara massa karaoke rum som man kan hyra. Ingår även dricka! + Fräscht! -Food court, känns tattigt då allt annat är så fint. Har inga västerländska alternativ heller. - Frukosten var ingen höjdare, maten hade ganska låg standard. Men KFC och Mc donalds fanns som tur var! Kommer jag någonsin dit igen kommer jag välja detta hotell igen!

6/10 Okay

Verified traveller

공항에서 택시타고 5분안에 도착
위치는 공항과 가깝고, 천문산 케이블웨이와도 가까움, 그러나 친절한 느낌을 전혀 받지 못함..그냥 그랬음.

4/10 Poor

Nicolas D., Luxembourg

Disliked: Cleanliness, staff & service, property conditions & facilities
Un peu décevant
Cet hôtel se trouve à 3 km de l'aéroport et 1 km du téléphérique qui monte vers le temple de Tianmen, mais deux heures de routes de la célèbre fôret d'Avatar. Cependant le personnel parle peu ou pas anglais ce qui nous a un peu surpris pour une hôtel "international" et la moquette de la chambre était parsemée de brûlure de cigarettes. Sinon la chambre est maintenue propre.

6/10 Okay

H, Beijing

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Most likely "best" city Hotel in Zhangjiajie
The hotel has obviously seen better times in the past - needs renovation works in many areas. The front desk personal and staff in the restaurants are incapable to speak one single word English. The so called "international" restaurant is normally closed/lights out; only if foreigners are coming they prepare some desks. The "international" menue is an illusion, most meals from the card are not available, what is available is made from a cook who never has learned to prepare international food. In our visit the hotel was mainly filled with bus package tour tourist of lowest thinkable educational level, the hotel staff has hard times to clean the breakfast room afterwards.....we were the only foreigners in this hotel at that time. The hotel has no pool. The city center of Zhangjiajie is only a 300 m foot walk away but in preparation for to be demolished completely; the old quarters are with faceless appearance and not worth to be visited. As well the rope way (cable car) base station for Tianmen Mountains is only in a foot walk distance from the hotel, early appearance there is required, later in the morning waiting time can be > 3 hours...... The hotel has a small shop inside with partly interesting stuff. The hotel has a nice view either to the river or even better to the Tianmen mountain side, but in our visit the whole time thick smog filled the valley with very short range of visibility. Especially the twin bed standard rooms are very complete and spacious, recommenda

4/10 Poor

sm lai

Disliked: Staff & service, property conditions & facilities
離景點甚遠，附近沒有購物地方。
我們住豪華房清潔及空間還可以，但服務則甚差，check - in 及 check -out 用了45分鐘，職員不熟悉運作，要不斷問senior 。信用卡過數機壞。煩擾！

6/10 Okay

Verified traveller

地方にしては良い
深夜23:00過ぎの到着便でしたが、空港までアウディーで迎えに来てくれました。 これはほんと助かりました。 何人かのスタッフと話しましたが、フロント含め英語がまったく通じませんでした。 ホテル前のタクシーはボッタクリです。これは交渉するしかないと思いました。 武稜源、森林公園と張家界を行き来するバスがホテル前を通るので、 ホテル近くで乗り降りすることができます。