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citizenM Zürich

4.0 star property

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Photo gallery for citizenM Zürich

Lobby sitting area
Property entrance
King Room | Premium bedding, pillow-top beds, in-room safe, desk
Business centre
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Talacker 42, Zürich, 8001
  • Bahnhofstrasse
    ‪3 min walk‬
  • Paradeplatz
    ‪6 min walk‬
  • Kunsthaus Zurich
    ‪15 min walk‬
  • Zürich (ZRH)
    ‪24 min drive‬

Room options

View all photos for King Room

King Room | Premium bedding, pillow-top beds, in-room safe, desk

King Room

  • City view
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Zürich

Lakefront hotel with 24-hour business centre and 24-hour front desk
A restaurant, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre. Housekeeping is available on request.
CitizenM Zürich offers 160 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the comfortable beds at citizenM Zürich. During your stay, you're just a quick walk from Bahnhofstrasse. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 5 meeting rooms
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute walk from Bahnhofstrasse and 6 minutes on foot from Paradeplatz
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 5 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly citizenM Zürich.

This 4-star Zürich hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM bar – On-site bar. Open 24 hours. Open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM bar

Things to do

  • Art gallery
  • Books
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPad
  • IPod dock
  • Smart TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 28 per person
  • Late check-out fee: CHF 34 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

citizenM Zürich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 729 out of 1005 reviews
Rating 8 - Good. 181 out of 1005 reviews
Rating 6 - Okay. 60 out of 1005 reviews
Rating 4 - Poor. 16 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julio, Hialeah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with a great staff and wonderful vibes 👍👍👌
Stayed 6 nights in Dec 2024

10/10 Excellent

Navid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional. We will recommend.
Stayed 3 nights in Jan 2025

10/10 Excellent

Suri

Liked: Cleanliness, staff & service, property conditions & facilities
I really love Zurich! I really like my stay in CitizenM with my husband. It was good and very cleaned! I love the vibes of the young people at the hotel. It’s fun to be with them. They made our stay memorable. We will come back to citizenM when we visit Zurich next time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Harj

Stayed 1 night in Jan 2025

10/10 Excellent

Neda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Great shuttle service , great breakfast buffet. Close to bus stop. Amazing spa , Comfortable bed. Love the hotel .
Stayed 4 nights in Dec 2024

10/10 Excellent

Darwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was such a great stay! Check in was quick and easy, the facility was clean and modern, and the restaurant/bar was pleasant, with delicious drink and food.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Stayed 3 nights in Dec 2024

10/10 Excellent

Paula

Stayed 1 night in Dec 2024

10/10 Excellent

Akeil

Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Meir

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Overloaded with tech perks, overpriced. Someone forgot about some feeling of comfort / cosines
Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Stayed 3 nights in Dec 2024

8/10 Good

YADAMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples in Zurich for the first time
The hotel is super central, 15 minutes walking from the central train station, 5 minutes to the shoping stores. Quality of the hotel is good. Clean, room little complicate because for me is too modern, meaning everything together but the bed was so confortable something that I love it. Service was good too.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

antanas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely hotel and staff. Overall a great place to stay, but the breakfast is a rip off. Save your money and go get something elsewhere. The food is good but overpriced for the selection. The rooms are smaller than usual hotels, however the shower is incredible so as long as you can handle a smaller space, this hotel is gem!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this hotel and how techie it was. It was definitely a different and amazing experience. We also really liked that. It was close to the airport the central train station and also around downtown. The staff was incredibly nice and the breakfast buffet was amazing. I would definitely come back and stay here.
Stayed 1 night in Nov 2024

6/10 Okay

Kimble

Stayed 3 nights in Dec 2024

4/10 Poor

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly, great spot for the price. It’s not in old town but I appreciate how seamless the check in and the room is. Would stay again as a solo traveler.
Stayed 2 nights in Dec 2024

6/10 Okay

Tammie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The branding of this hotel was weird and not inviting. Was not a comfortable place to return to in the evening. Red shelves, weird doll on bed. Just did not enhance my vacation to Zurich.
Stayed 4 nights in Dec 2024

10/10 Excellent

Irvin, Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to shopping, dining and the many Zurich sites. Staff are top notch, friendly and courteous. Rooms are modern and clean. Highly recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Yesenia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely recommend!!