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Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Quadruple Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Triple Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Helnan Phønix Hotel. During your stay, you're just a quick walk from Gaasepigen. Features include free WiFi in public areas, plus a gym and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include meeting rooms, conference space and multilingual staff
  • On-site recreation includes a gym
  • Steps from Aalborg Historical Museum and 3 minutes on foot from Budolfi Cathedral
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Helnan Phønix Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Helnan Phønix Hotel

Everyone (1)
4 out of 5
Hyvä sijainti!

Posted by on 22 Jul 2024

Was this review helpful to you?
Comment from Hotel Management

26 Jul 2024 by Receptionen

Kære Taneli,Tusind tak for din super fine anmeldelse - det sætter vi stor pris på!Det er så skønt at læse du overordnet har nydt opholdet her hos os.Vi ser frem til at byde jer velkommen en anden god gang

About the Helnan Phønix Hotel

Location Vesterbro 77, Aalborg, DK-9000

Property Features

As a guest of Helnan Phønix Hotel, you'll find a fitness centre, a terrace, and multilingual staff. Public spaces have free WiFi. The business-friendly Helnan Phønix Hotel also features tour/ticket assistance, coffee/tea in common area, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Aalborg hotel is smoke free.

  • 224 guestrooms or units
  • 5 levels
  • 3 buildings
  • Conference rooms
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Aalborg Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Helnan Phønix Hotel offers 224 accommodations with a hairdryer. Televisions come with cable channels. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for DKK 100.0 per day.

Pet Policy

  • Pets: DKK 200 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • Smoke detector
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 150 for adults and from DKK 150 for children
  • Uncovered self-parking fee: DKK 150 per day
  • Pet fee: DKK 200 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: DKK 100.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Helnan Phoenix
  • Helnan Phoenix Aalborg
  • Helnan Phoenix Hotel
  • Helnan Phoenix Hotel Aalborg
  • Phønix Hotel Aalborg
  • Phønix Aalborg
  • Phønix
  • Helnan Phønix Hotel Aalborg
  • Helnan Phønix Aalborg
  • Helnan Phønix
  • Helnan Phønix Hotel Hotel
  • Helnan Phønix Hotel Aalborg
  • Helnan Phønix Hotel Hotel Aalborg

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

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