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Mercure Aberdeen Caledonian Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mercure Aberdeen Caledonian Hotel

Reception
Bar (on property)
In-room safe, desk, iron/ironing board, free WiFi
British cuisine
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service

Explore the area

Map
10-14 Union Terrace, Aberdeen, Scotland, AB10 1WE
  • Union Terrace Gardens
    ‪1 min walk‬
  • Aberdeen Music Hall
    ‪4 min walk‬
  • His Majesty's Theatre
    ‪4 min walk‬
  • Aberdeen (ABZ)
    ‪21 min drive‬

Room options

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Single Bed

  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

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Interior

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Spa
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Free WiFi
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4.4 out of 5, Excellent, (1003)
The price is €98
for 1 room
includes taxes & fees
12 Feb - 13 Feb
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About this property

Mercure Aberdeen Caledonian Hotel

Hotel with a 24-hour front desk, a short walk to Union Square Shopping Centre
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, dry cleaning and laundry facilities. Housekeeping is available on request.
Mercure Aberdeen Caledonian Hotel offers 83 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure Aberdeen Caledonian Hotel. During your stay, you're just a quick walk from Union Square Shopping Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a bite to eat at The Bistro, a brasserie that serves British cuisine
  • Continental breakfast served weekends for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by foot from Union Square Shopping Centre and a 4-minute drive from University of Aberdeen
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Mercure Aberdeen Caledonian Hotel also features laundry facilities, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Aberdeen hotel is smoke free.

For a fee, guests can enjoy a continental breakfast on weekends from 7:30 AM and 10:30 AM.
The Bistro – This brasserie specialises in British cuisine and only serves light fare.
The Caledonian – This café specialises in British cuisine.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Parking on site (GBP 12 per day)
  • Limited on-site parking

Food and drink

  • Weekend continental breakfast available 7:30 AM to 10:30 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bistro
  • The Caledonian

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 12.00 per person
  • Self-parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Caledonian Hotel Aberdeen
Caledonian Aberdeen
Mercure Aberdeen Caledonian Hotel Scotland
The Caledonian Hotel Aberdeen, Scotland
Mercure Aberdeen Caledonian Hotel
Mercure Caledonian Hotel
Mercure Aberdeen Caledonian
Mercure Caledonian
Mercure Aberdeen Caledonian
Mercure Aberdeen Caledonian Hotel Hotel
Mercure Aberdeen Caledonian Hotel Aberdeen
Mercure Aberdeen Caledonian Hotel Hotel Aberdeen

Mercure Aberdeen Caledonian Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 351 out of 1000 reviews" "
Rating 8 - Good. 375 out of 1000 reviews" "
Rating 6 - Okay. 172 out of 1000 reviews" "
Rating 4 - Poor. 65 out of 1000 reviews" "
Rating 2 - Terrible. 37 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Stayed 1 night in Sep 2024

8/10 Good

Charlotte

Travelled with group
Stayed 1 night in Oct 2024

2/10 Terrible

Charlotte

Disliked: Cleanliness, property conditions & facilities
The room was so dated with alot of damp stains in the ceiling, stained carpet and old furniture. The photos of rooms in the website are not the rooms that you get. Definitely would not recommend or return! It was very over priced.
Stayed 1 night in Oct 2024

10/10 Excellent

Rolands

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service
Staff were excellent. Restaurant and bar closed early.
Stayed 2 nights in Oct 2024

4/10 Poor

colin

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Property is badly needing updating don’t think anything has been done for a number of years would not book again terrible hotel
Stayed 1 night in Oct 2024

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location of Aberdeen.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train and bus stations as well as shopping.
Stayed 3 nights in Oct 2024

10/10 Excellent

Divinefavour Damilola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Muhammad

Stayed 1 night in Sep 2024

10/10 Excellent

Phillippa

Stayed 1 night in Oct 2024

10/10 Excellent

ken farney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Grant

Location
Stayed 2 nights in Oct 2024

6/10 Okay

AJ

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very comfortable. Great hairdryer. Eveything catered for. Room and bathroom spotless. Shower was brilliant too Plenty tea, coffee provided. Convenient for where we were going. Had a fantastic nights sleep. No complaints whatsoever. Didn’t have breakfast so can’t comment on that. We’ll def be back next time we are in Aberdeen. And almost forgot to say the price was very competitive compared to other hotels in the area. Excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Stayed 3 nights in Sep 2024

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great but lots of stairs, and the bath isn't the best for me. The room and facilities and staff were fantastic but would need to be more specific regarding mobility requirements in future.
Stayed 1 night in Sep 2024

8/10 Good

David

Stayed 1 night in Sep 2024

4/10 Poor

Malcolm

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed here several times over the last year and always had good service and very nice spacious refurbished modern clean rooms. That was not the case on my visit recently. Given a room at the back, with old, outdated furniture, an uncomfortable bed, bathroom old, outdated, bath panel peeling away from the side of the bath. Turned on the basin tap - no water, then bursts of piping hot water soaked me and the floor, and the water continued to run brown. I went down to reception to lodge my concerns and complaints and asked to move to another room. The duty manager assisted and did his best, but the whole process was continually interrupted by the resident maintenance man hanging around the reception, talking to other guests checking in, then started talking to me - emerging that he was drunk, loudly speaking slurring his words. The drunk maintenance man shouted at me and said there was a plumbing problem in the hotel, and had been all year and all the guests were meant to be advised of it at check-in. He also told me I shouldn't drink the water from the taps in the rooms. I was then given two bottles of water. I was moved to a newly refurbished room, but also spoke to the duty manager and advised him to deal with a drunk member of staff and his behaviour towards guests at reception. This is a Mercure/Accor chain hotel, and both the standard of room and the behaviour of staff should not be like this for paying guests.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Need to get a place close by as i have bad legs
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is a tired hotel and the room was okay but nothing special. The shower was fixed without a gooseneck and dated, and the toiletries had no element of luxury. The carpet was worn and it had seen better days. Noise and loud chatter was heard from the nearby room, not satisfactory. The bed was comfortable and extra pillows were brought up fairly quickly when requested. The breakfast was poor and substandard. The refilling of the buffet was slow and all they had for coffee was instant Nescafé, which is very much under-delivering on the Mercure brand. I recently stayed at a budget hotel and it had soya milk, catered more for dietary requirements and the bathroom was more clean and modern. The Mercure breakfast was on a par with that sort of hotel. I would not be rushing back to stay there again given the choice and range of accommodation options in Aberdeen.
Stayed 1 night in Sep 2024

10/10 Excellent

Fay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and very pleasant, the hotel was spotlessly clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 2 nights in Sep 2024