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Sure Hotel by Best Western Aberdeen

3.5 star property

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Photo gallery for Sure Hotel by Best Western Aberdeen

Bar (on property)
1 bedroom, in-room safe, desk, iron/ironing board
1 bedroom, in-room safe, desk, iron/ironing board
Exterior
Breakfast served

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
20 Summerhill Court, Aberdeen, Scotland, AB15 6TW
  • Aberdeen Royal Infirmary
    ‪15 min walk‬
  • His Majesty's Theatre
    ‪5 min drive‬
  • Union Square Shopping Centre
    ‪6 min drive‬
  • Aberdeen (ABZ)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Coffee/tea maker

Standard Room, 1 Single Bed, Non Smoking

  • 28 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Single Bed, Non Smoking, Kitchenette

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Single Bed, Non Smoking, Kitchenette

  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 2 Single Beds, Non Smoking, Kitchenette

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Single Beds, Non Smoking, Kitchenette

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Double Bed, Non Smoking, Kitchenette

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed, Non Smoking, Kitchenette

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 Double Bed

About this property

Sure Hotel by Best Western Aberdeen

Eco-certified hotel with 24-hour front desk and restaurant
A restaurant, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and a front desk safe.
Sure Hotel by Best Western Aberdeen offers 45 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers, designer toiletries and complimentary toiletries. This Aberdeen hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Sure Hotel by Best Western Aberdeen, you're just a quick walk from Aberdeen Indoor Bowling Club. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Steps from Aberdeen Indoor Bowling Club and 13 minutes on foot from Aberdeen & North-East Scotland Family History Society Centre
There's a restaurant on site. WiFi is free in public spaces. The eco-certified Sure Hotel by Best Western Aberdeen also features a vending machine, complimentary newspapers in the lobby, and laundry facilities.

This 3.5-star Aberdeen hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.
The Conservatory – This restaurant only serves breakfast.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: GBP 10 per person
  • A restaurant

Restaurants on site

  • The Conservatory

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 10 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Summerhill Hotel Aberdeen
Best Western Summerhill Hotel
Best Western Summerhill Aberdeen
Best Western Summerhill

Sure Hotel by Best Western Aberdeen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 172 out of 507 reviews
Rating 8 - Good. 213 out of 507 reviews
Rating 6 - Okay. 71 out of 507 reviews
Rating 4 - Poor. 28 out of 507 reviews
Rating 2 - Terrible. 23 out of 507 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Mandy

Stayed 1 night in Sep 2023

10/10 Excellent

MARION

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel
Lovely hotel, very clean, staff were friendly and welcoming. The room was a really good size with the surprise of a kitchenette in there too which was very handy for us. Lovely little welcome pack which was replenished each day. Bed was comfortable and although the hotel is on a main road it was quiet and we slept so well. Breakfast was nice (continental) but we would have liked a cooked breakfast, on saying that though there was plenty to eat. Also we did not find out the bar was not open either but again we are not big drinkers but it would have been nice to have a night cap or 2 before bed. All in all we absolutely loved staying here and would have no hesitation in staying again
Stayed 4 nights in Jul 2023

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Functional hotel for a good night's kip
Stayed 1 night in Jul 2023

10/10 Excellent

R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay. Room had a kitchenette which was useful as we could just take our own food. Bed was a little hard for my comfort and parking is open, public parking in an area of shops but was fine. Busy main road noise. But hotel was calm and comfortable in general. We only used the room and no other services.
Stayed 1 night in Jul 2023

8/10 Good

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Had to go down on hands & knees to plug in kettle,with socket under a table.
Stayed 1 night in Jul 2023

10/10 Excellent

Viorica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Mrs Susan

Stayed 2 nights in Jun 2023

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
Very friendly service, well located with free parking. The corridors were unbearably hot but since there are few days like that in Scotland, I guess for most parts of the year it should be OK.
Stayed 4 nights in Jun 2023

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a new father
I needed the hotel for a few nights while my partner and new born child were in hospital. The hotel was all the comforts of home, including a kitchen meaning I could do a proper shop and store my food in the room fridge and cook in the microwave, meaning it was one less worry for myself when I had other worries.
Stayed 4 nights in Jun 2023

6/10 Okay

Yan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night on business trip. Nice room great shower. Bathroom had no shelving for toiletries. No bar or restaurant in evening so had to go out. Breakfast only continental. Friendly staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here before. Perfect for a night in aberdeen to attend a concert
Stayed 1 night in Jun 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was Clean and comfortable.
Stayed 1 night in May 2023

10/10 Excellent

G

Stayed 1 night in May 2023

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Apr 2023

10/10 Excellent

William

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Brilliant holday
Excellent service from when we arrived till ve left. Staff very helpful and friendly. Would recomend this hotel to all my friends and family. 10 out of 10.
Stayed 4 nights in Jul 2022

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t stay as they had no rooms left and you still charged me £40.01 for this.! I am not happy
Stayed 1 night in May 2022

10/10 Excellent

PAUL V

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed here several times and it’s always great, lovely rooms, big beds etc. friendly staff.
Stayed 1 night in May 2022

4/10 Poor

Sarah Firbank

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2022

10/10 Excellent

Jeanette

Stayed 1 night in May 2022

10/10 Excellent

Chi Sang

Business traveller
Liked: Cleanliness
Nice staffs
Stayed 1 night in May 2022

10/10 Excellent

Alistair

Stayed 1 night in May 2022

6/10 Okay

Fiona

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Donald

Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Business traveller
Stayed 3 nights in Feb 2022