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Cristal Hotel Abu Dhabi

4.0 star property
VIP Access

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Photo gallery for Cristal Hotel Abu Dhabi

International cuisine
International cuisine
Exterior
Amber Deluxe | Premium bedding, minibar, in-room safe, desk
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Gym

Explore the area

Map
Zayed The First Street, Adjacent Madinat Zayed Shopping Center, Abu Dhabi, Abu Dhabi
  • Abu Dhabi Corniche
    ‪2 min drive‬
  • Abu Dhabi Mall
    ‪3 min drive‬
  • Al Wahda Mall
    ‪4 min drive‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Emerald Suite

Premium bedding, minibar, in-room safe, desk

Emerald Suite

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Quartz Suite

Premium bedding, minibar, in-room safe, desk

Quartz Suite

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Amber Deluxe

Amber Deluxe | Premium bedding, minibar, in-room safe, desk

Amber Deluxe

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Quartz Studio

Quartz Studio | Premium bedding, minibar, in-room safe, desk

Quartz Studio

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Cristal Hotel Abu Dhabi

Family-friendly hotel with full-service spa and free valet parking
A full-service spa, an indoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Cristal Hotel Abu Dhabi offers 192 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cristal SPA has 3 treatment rooms. Services include hot stone massages, Thai massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and thalassotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Cristal Hotel Abu Dhabi. During your stay, you're just a quick walk from Madinat Zayed Shopping Center. You'll find features such as free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi and wired Internet in some public areas
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Viewz Lounge & Grill
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to Thai massages, manicures and pedicures or facials at Cristal SPA
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Abu Dhabi Corniche and a few minutes from Abu Dhabi Mall
  • Airport pick-up shuttle service available for a fee
Cristal Hotel Abu Dhabi offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Cristal Hotel Abu Dhabi. You'll have access to the indoor pool at a partner property. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Abu Dhabi hotel.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:30 AM.
Viewz Lounge & Grill – This bar specialises in international cuisine and only serves light fare. Happy hour is offered.
Viewz Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Blendz Lobby Cafe – This coffee shop specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: AED 55 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blendz Lobby Cafe
  • Viewz Lounge & Grill
  • Viewz Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 200 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AED 55 per person
  • Airport shuttle fee: AED 175 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Cristal Hotel Abu Dhabi offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Please note that the only acceptable forms of ID at this property are an original passport with visa page or entry stamp page, or a resident ID card (Emirates ID). Driving licenses are not accepted as valid ID.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Abu Dhabi Cristal
Abu Dhabi Cristal Hotel
Abu Dhabi Hotel Cristal
Cristal Abu Dhabi
Cristal Abu Dhabi Hotel
Cristal Hotel
Cristal Hotel Abu Dhabi
Hotel Cristal Abu Dhabi
Cristal Hotel Abu Dhabi Hotel
Cristal Hotel Abu Dhabi Abu Dhabi
Cristal Hotel Abu Dhabi Hotel Abu Dhabi

Cristal Hotel Abu Dhabi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 322 out of 557 reviews
Rating 8 - Good. 194 out of 557 reviews
Rating 6 - Okay. 24 out of 557 reviews
Rating 4 - Poor. 9 out of 557 reviews
Rating 2 - Terrible. 8 out of 557 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Serkan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel were nice I didn’t check the neighborhood but it seemed fine.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Stayed 3 nights in Nov 2024

10/10 Excellent

Shane, Fontana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and attentive. Multiple restaurants in the area (KBBQ inside hotel was fantastic!) with plenty of shopping available too.
Stayed 7 nights in Dec 2024

6/10 Okay

Ghulam

Travelled with partner
Liked: Cleanliness
It was a good property. However, room had loose and sticky fixtures. Staff was less attentive.
Stayed 3 nights in Dec 2024

10/10 Excellent

Bedrettin Taygun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Kevin

Stayed 1 night in Nov 2024

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not expecting a great room for the price I paid
Stayed 1 night in Nov 2024

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although the property looks dated, our stay here was great. Stayed 2 nights - the room was large, clean and comfortable. Our windows looked into the building wall beside us but didn’t impact our positive impression. Breakfast was great, staff and service also great. Ate dinner one night in the restaurant on the 18th floor - the meal was really tasty and outstanding, and service was too. Only downfall we could find was the underground parking garage was a sauna and there were no signs to point you to where the lifts were! Please improve this! Area around the hotel also good; walked to the promenade, restaurants and shops no problem.
Stayed 2 nights in Nov 2024

10/10 Excellent

CECILIA

Stayed 7 nights in Oct 2024

10/10 Excellent

Rena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great location.
Stayed 3 nights in Oct 2024

8/10 Good

Ellen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely service
Stayed 2 nights in Sep 2024

10/10 Excellent

Osama

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usual standard!
As expected
Stayed 1 night in Aug 2024

8/10 Good

Shellyann

Liked: Cleanliness, staff & service, room comfort
An Acceptable Place for a Short Visit
Pros: *The staff were very friendly and professional throughout my stay. *My request for a quieter room was honored. *The breakfast was nice with a good choice of different types/kinds of food. Cons: *The hotel room was very dated and furniture should be replaced. *My door had some sort of issue, so if it was not closed properly (the doorknob had to be pulled very tightly) it would be left open. This happened during my stay by one of the members of housekeeping.
Stayed 2 nights in Jun 2024

10/10 Excellent

Carron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem of a hotel
Amazing little hotel with very friendly staff. Very close to the corniche and lots of shops and restaurants around. Madinat Zayed Mall is within walking distance ie 2 minutes away. Free parking was available. The breakfast buffet was very good also. I highly recommend this hotel and will be back .
Stayed 1 night in Jun 2024

10/10 Excellent

Bien

Stayed 1 night in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful. Check in was fast. Had a huge room with living room and great WiFi.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Safina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel and the staff are welcoming and helpful. The room was very spacious and clean. Excellent location, shopping centre literally across the road, alot of eating places nearby within walking distance. Highly recommended.
Stayed 2 nights in May 2024

8/10 Good

Radmila

Liked: Cleanliness, staff & service, room comfort
Staff was very nice and helpful. Cook chief - lady one - made always very delicious eggs of many kinds. Good location.
Stayed 6 nights in May 2024

8/10 Good

Murtaza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Chrispin See

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Pauline of front desk was superb
Stayed 2 nights in May 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely recommend to a friend!
Stayed 1 night in May 2024