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Hotel Bali-Hai Acapulco

2.0 star property

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Photo gallery for Hotel Bali-Hai Acapulco

Outdoor pool
Bar (on property)
Poolside bar
Restaurant
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Av. Costera Miguel Aleman, 186, Acapulco, GRO, 39670
  • Condesa Beach
    ‪6 min walk‬
  • Diana the Huntress
    ‪7 min walk‬
  • Parque Papagayo
    ‪15 min walk‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Free WiFi, bed sheets

Standard Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Free WiFi, bed sheets

Superior Room

  • 34 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Quadruple Room Standard

Free WiFi, bed sheets

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Superior

Free WiFi, bed sheets

Quadruple Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Superior

Free WiFi, bed sheets

Quadruple Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

Free WiFi, bed sheets

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Bali-Hai Acapulco

Hotel with free parking, a quick walk to Condesa Beach
An outdoor pool, a poolside bar and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, a meeting room and a 24-hour front desk are on-site. Housekeeping is not available.
Hotel Bali-Hai Acapulco offers 121 air-conditioned accommodations, with a hairdryer. Cable televisions are provided.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Bali-Hai Acapulco, you're just a quick walk from Condesa Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a meeting room and a terrace
  • Within a 10-minute walk of Condesa Beach and Diana the Huntress
Hotel Bali-Hai Acapulco offers its guests an outdoor pool and a children's pool. You can enjoy a drink at the pool bar. A business centre and a meeting room are available.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Bali-Hai Acapulco. Limited free parking is available on a first-come, first-served basis.

This Acapulco hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A poolside bar

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Bali-Hai Acapulco

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Bali-Hai Acapulco
Bali-Hai Hotel
Bali-Hai Hotel Acapulco
Bali Hai Acapulco
Bali Hai Hotel
Bali Hai Hotel
Hotel Bali Hai Acapulco
Hotel Bali-Hai Acapulco Hotel
Hotel Bali-Hai Acapulco Acapulco
Hotel Bali-Hai Acapulco Hotel Acapulco

Hotel Bali-Hai Acapulco Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 117 out of 409 reviews
Rating 8 - Good. 127 out of 409 reviews
Rating 6 - Okay. 100 out of 409 reviews
Rating 4 - Poor. 42 out of 409 reviews
Rating 2 - Terrible. 23 out of 409 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien ubicado y muy buen precio
Stayed 1 night in Nov 2024

10/10 Excellent

BLANCA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

BLANCA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to renew their bathrooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Mijail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was kind, bell men was new so it’s ok
Stayed 1 night in Aug 2024

4/10 Poor

Carina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like how you reserve a room ahead of time and it’s not ready when you get there. What’s the point of the reservation if you get there and they don’t have rooms? Then they said they would get right on it to clean them, waited an hour and the room still was not started on. Went and complained and got other rooms.
Stayed 1 night in Aug 2024

6/10 Okay

Oscar

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
You get what you paid for, nothing fancy, it’s good location, walking distance to almost anywhere, dinner, shopping, etc
Stayed 4 nights in Aug 2024

6/10 Okay

Maria

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Sergio

Stayed 2 nights in Jun 2024

6/10 Okay

Eduardo

Stayed 4 nights in Jun 2024

8/10 Good

Miguel, York

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is very convenient for where is located. You can have accessibility to lots of restaurants and stores.
Stayed 1 night in Oct 2023

4/10 Poor

Victor

Stayed 4 nights in Sep 2023

6/10 Okay

Fernando

It’s ok
Stayed 8 nights in Sep 2023

6/10 Okay

Marilu

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A la propiedad le falta mantenimiento, hay goteras de el techo, se tapaba constantemente el desagüe de la regadera y el baño. Las toallas se ven viejas, al entrar a la Anita ion la cama se veía como si alguien hubiera estado acostado y le preguntamos al botón que si estaba seguro de la habitación estaba limpia.
Stayed 3 nights in Sep 2023

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place
Stayed 3 nights in Aug 2023

10/10 Excellent

ROCK

Stayed 1 night in Apr 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price location staff all great
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a beautiful old hotel, is the perfect place to leave suitcases, be able to take a nice shower, sleep with air conditioner, enjoy the pool. This Hotel is close to everything, to the ocean, transportation, restaurants, shopping malls, convenience stores. This incredible old Hotel need a good investment to make it as beautiful as in the best years of Acapulco.
Stayed 6 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, the pool was great when there is few people. Very close to the beach, and the rooms a little outdated but very comfortable. And a very good price!
Stayed 1 night in May 2021

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice old fashioned motel type place in the heart of everything. Ocean is across the streets, bars, restaurants, shopping right there.
Stayed 2 nights in Oct 2018

6/10 Okay

Db

Liked: Staff & service
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool clean rooms and it's on a great zone food and shopping is close
Stayed 2 nights in Jun 2017

6/10 Okay

Eugene

Liked: Cleanliness, room comfort
good location, basic comforts and friendly service
The hotel was a short trip from the bus station on the main coastal road so excellent location but quiet environment with two relaxing pools. The room facilities were basic, and we had to ask for shampoo. The staff were friendly and even helped to retrieve two credit cards we had managed to leave behind upon check-out.

8/10 Good

Heidi, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for the great stay!
This is a great family oriented hotel. Though on the no frills side, it has a great no frills style that was low key and perfect for a family on a budget. The location is excellent with lots of shops nearby and the beach right across the street. I would definitely return with my family and it was a hit with our teenage daughters! The pool was a definite added plus.

4/10 Poor

Chuck, Chicago

Disliked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for
I felt as though I should be paying by the hour versus the day. The first thing they demanded was a deposit for the remote control even though I insisted I would not use the tv. Then I was handed a standard schlage key that could easily be copied at any Walmart or hardware store. The safety I felt in the room for myself and my things was underwhelming. Luckily with just 1 free electrical outlet in the room I didn't need to worry about leaving any expensive electronics out. The room was what you would expect for the price, but, I feel sorry for anyone who didn't get a discounted rate.

6/10 Okay

rikki, adelaide, australia

Liked: Cleanliness
did the job
I would call this a motel not a hotel but that is ok. clean, centrally located, nice pool, free wifi, air con. a bit dated but all in all a comfortable stay!