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Copacabana Beach Hotel Acapulco

3.5 star property
VIP Access

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Beach/ocean view
Outdoor wedding area
Games room
Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Fitness studio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • All-inclusive
  • Parking available
  • Gym

Explore the area

Map
Tabachines No 2 y 3 Frac Club Deportivo, Acapulco, GRO, 39690
  • Acapulco Golf Club
    ‪5 min walk‬
  • Acapulco Convention Center
    ‪7 min walk‬
  • Icacos Beach
    ‪7 min walk‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪28 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

Similar properties

Front of property

Hotel Emporio Acapulco

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.1 out of 5, Very good, (1251)
The price is €130
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Hotel Emporio Acapulco

About this property

Copacabana Beach Hotel Acapulco

Family fun on the beach, with outdoor pool, near Icacos Beach
Guests at this beach hotel will appreciate convenient on-site amenities such as a complimentary children's club and a children's pool.
Copacabana Beach Hotel Acapulco offers 431 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate sitting areas. 32-inch plasma televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

3 hot tubs are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Copacabana Beach Hotel Acapulco. During your stay, you're just a quick walk from Acapulco Golf Club. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a poolside location while dining at Tabachines
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the 3 hot tubs
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a playground
  • 7 minutes by foot from Icacos Beach and a 2-minute drive from Diana the Huntress
Some rates at Copacabana Beach Hotel Acapulco are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the complimentary cabanas and sunloungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Copacabana Beach Hotel Acapulco such as a complimentary children's club, an outdoor pool and a children's pool.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers a fitness centre and a terrace. For a fee, parking is available. A complete renovation of Copacabana Beach Hotel Acapulco was completed in October 2020.

This 3.5-star Acapulco hotel is smoke free.

Tabachines – This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Acuario – This beachfront buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Agave – This sports bar only serves dinner. Happy hour is offered. Open daily.
Las Margaritas – On-site bar. Open daily.
Kontiki – This bar is located by the pool. Open daily.

All-inclusive details

All-inclusive room rates at Copacabana Beach Hotel Acapulco are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (MXN 150 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Acuario
  • Agave
  • Kontiki
  • Las Margaritas
  • Tabachines

Things to do

  • 3 spa tubs
  • 9-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7,738 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Valentine's Day (14 February) Gala Dinner per adult: MXN 750
  • Valentine's Day (14 February) Gala Dinner per child: MXN 350 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: MXN 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 53890054

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gamma Acapulco Copacabana
Copacabana Acapulco Acapulco
Copacabana Beach Hotel Acapulco Hotel
Copacabana Beach Hotel Acapulco Acapulco
Copacabana Beach Hotel Acapulco Hotel Acapulco

Copacabana Beach Hotel Acapulco Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 419 out of 1000 reviews
Rating 8 - Good. 311 out of 1000 reviews
Rating 6 - Okay. 145 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Hotel has a perfect location on the Beach, but its an Old Hotel. The room was wery damp inside. But the worst part was the elevators... They were stopping at almost every floor due to some fault, and when you live in the 15'th floor you can imagine the frustration.
Stayed 4 nights in Oct 2023

10/10 Excellent

Eva A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 3 nights in Oct 2023

8/10 Good

Manuel

Stayed 7 nights in Sep 2023

10/10 Excellent

TINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Carlos

Liked: Staff & service
Stayed 3 nights in Sep 2023

8/10 Good

Eva A.

Travelled with family
Liked: Staff & service
The hotel needs a better maintenance, a deep cleaning in the bathroom, the pool as well, in the beach take out the gazebos they look horrible and the plastic tables as well,the breakfast food delicious the staff was wonderful,Medardo , Xochllt,Daniel,Sergio, Norma,the cleaning Lady 9th floor.
Stayed 4 nights in Sep 2023

6/10 Okay

Maria Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities
Elevators were not working properly. Amazing location.
Stayed 3 nights in Aug 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El servicio en general está bien. Pero hay detallitos que hacen la diferencia. Por momentos las áreas comunes están sucias o desordenadas
Stayed 4 nights in Aug 2023

6/10 Okay

Megan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice views and location but will not return
This hotel had a great, helpful staff but is old and outdated. The sheets had many stains and fan and AC was very loud and smelled like mold. The breakfast buffet was awesome and there were nice views from the rooms. Lunch and dinner options were not as great, but still ok. I will say that the location is good and there were lots of restaurants and shops working walking distance. We will return to Acapulco but will not stay here again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff and stay
Stayed 3 nights in Jul 2023

2/10 Terrible

Mauricio

Stayed 3 nights in Jul 2023

6/10 Okay

Omar

Stayed 2 nights in Jul 2023

8/10 Good

Liliana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please put somebody in the bathrooms to dry the floor of the toilettes at the lobby.
Stayed 1 night in Jul 2023

4/10 Poor

Agustin

Stayed 2 nights in Jul 2023

6/10 Okay

Jerardo

Stayed 12 nights in Jul 2023

8/10 Good

Maria

Disliked: Staff & service
Stayed 3 nights in Jul 2023

10/10 Excellent

Luis Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente lugar y la opción todo incluído,recomendado,no paras de comer!!! Y todo riquísimo,instalaciones limpias y lugares para comer cerca si no traes el todo incluído,no hay estacionamiento pero me parece buen precio por día y está segurísimo ,
Stayed 2 nights in Jun 2023

4/10 Poor

Charles

Travelled with family
Disliked: Property conditions & facilities
A very tired property
Stayed 1 night in Jul 2023

8/10 Good

Evelyn

Stayed 3 nights in Jun 2023

10/10 Excellent

Francisco

Travelled with family
Everything great people , clean , close to shopping
Stayed 2 nights in Jun 2023

6/10 Okay

Georgina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Alma

Stayed 2 nights in May 2023

4/10 Poor

Sofia Sánchez

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The service for drinks very slow actually I ordered drinks never got them waited a long time and left to go somewhere else
Stayed 2 nights in Apr 2023

10/10 Excellent

César, CDMX

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice with a great beach. The food and drinks in the all inclusive option are really good.
Stayed 3 nights in Mar 2023

10/10 Excellent

Zully

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023