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Hotel Club Diamante

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Club Diamante

Breakfast, lunch and brunch served
Staircase
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Standard Double Room, 2 Double Beds | Desk, blackout curtains, iron/ironing board, free WiFi
Hallway

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Pool

Explore the area

Map
Blvrd de las Naciones, Glorieta de Puerto Marquez, Acapulco, GRO, 39907
  • Arena GNP Seguros
    8 min walk
  • Bahía de Puerto Marqués
    17 min walk
  • El Revolcadero
    19 min walk
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    13 min drive

Room options

View all photos for Deluxe Double Room, Mixed Dorm, Private Bathroom

Deluxe Double Room, Mixed Dorm, Private Bathroom | Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Double Room, Mixed Dorm, Private Bathroom

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 8
  • 4 Double Beds

View all photos for Superior Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (Pet friendly)

Standard Double Room (Pet friendly) | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room (Pet friendly)

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Club Diamante

Hotel with free parking, near Majahua Beach
An outdoor pool, a restaurant and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and concierge services are on-site.
Hotel Club Diamante offers 17 air-conditioned accommodations with a ceiling fan and blackout curtains. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This Acapulco hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Club Diamante, you're just a quick walk from Arena GNP Seguros. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the family restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 6 minutes by car from Forum de Mundo Imperial and 6 minutes from La Isla Shopping Village
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. Public spaces have free WiFi. There's an onsite business centre. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Hotel Club Diamante. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Acapulco hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.
DONDE SIEMPRE – This family restaurant serves breakfast, brunch and lunch.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: MXN 50 to 135 for adults and MXN 50 to 135 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • DONDE SIEMPRE

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 200

Special check-in instructions

The property charges 3 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 250 per pet, per night, plus a deposit of MXN 500 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 100.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 500.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 50 to 135 for adults and MXN 50 to 135 for children
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 250 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 200 (subject to availability)
  • Rollaway bed fee: MXN 100.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Hotel Club Diamante.

Property is also known as

Hotel Club Diamante Hotel
Hotel Club Diamante Acapulco
Hotel Club Diamante Hotel Acapulco

Hotel Club Diamante Reviews

Reviews

6.6
Rating 10 - Excellent. 7 out of 18 reviews" "
Rating 8 - Good. 3 out of 18 reviews" "
Rating 6 - Okay. 2 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 6 out of 18 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Melissa

Travelled with partner
Disliked: Amenities, property conditions & facilities
Nothing was unique. I could have gotten beach-front for the same price as the amount I was charged was twice what was advertised on Travelocity.
Stayed 1 night in Apr 2023

10/10 Excellent

Julieta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Hotel excelente, muy bien ubicado, muy limpio, el personal muy amable y atento. Altamente recomendable y que mejor que es pet friendly. Sabrosa comida del restaurante. La alberca muy limpia y templada.
Stayed 2 nights in Apr 2023

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, amenities
La Cercanía con la Arena GNP y el precio.
Stayed 6 nights in Feb 2023

8/10 Good

César

Stayed 1 night in Mar 2023

2/10 Terrible

Samuel

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Si estan pensando en reservar en este hotel deberian considerarlo dos veces, me hospede el 3 de febrero del 2023 y tuve una pesima experiencia, mi reservacion era para la habitación deluxe que incluía 2 camas queen que realmente necesitaba yo pague el precio pero al llegar al hotel me dijeron que no manejaban ese tipo de camas solo tenian matrimoniales, entonces el precio por la habitacion sencilla con 2 camas matrimoniales era mas barato pero no me respetaron ese precio si no el de la habitacion deluxe, en este hotel te ofrecen habitaciones mas caras y cuando llegas te dan la habitacion que ellos quieren y no te haran ningun reembolso, el personal el muy grosero ademas te que quieren cobrar hasta si les pides una toalla extra, en mi experiencia es el peor hotel en el que me haya hospedado no volveria jamas y no lo recomiendo.

10/10 Excellent

lester alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, me sirvió perfecto para mis objetivos

10/10 Excellent

César

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo Recomiendo ampliamente
Muy bien, esta muy cómodo y seguro me encanto la alberca y la atención del personal.
Stayed 1 night in Sep 2022

8/10 Good

roxshanne

Business traveller
Liked: Cleanliness, staff & service
Muy buen servicio, atención, limpieza. La alberca limpia y agradable. Lo único que no supe si además de hotel es una iglesia o algo así. No hubo problema de nada
Stayed 2 nights in May 2022

10/10 Excellent

Álvaro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable y la atención excelente, ven por la comodidad del huésped.
Stayed 2 nights in Dec 2021

6/10 Okay

Juan Carlos

Business traveller
Había un toalla cuando éramos dos personas
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Stayed 3 nights in Mar 2021

2/10 Terrible

Cuauhtemoc

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No me hicieron válida mi reserva
Stayed 1 night in Feb 2021

2/10 Terrible

Cuauhtémoc

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No me respetaron mi reserva que según nunca les llego
Stayed 1 night in Mar 2021

10/10 Excellent

Verónica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable
Muy bueno y agradable
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

2/10 Terrible

Hortensia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No regreso a ese hotel
Es un lugar muy deprimente. La pintura fea, el estacionamiento parece basurero. Las almohadas horribles. La tv complicada su manejo, las sábanas delgaduchas
Stayed 2 nights in Jan 2020

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien servicio, comodidad y precio👍
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2019