One Acapulco Costera

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for One Acapulco Costera

Lobby
Lift
Staircase
Staircase
Free daily buffet breakfast

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Parking available
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Av. Costera Miguel Aleman No.16, Col. Costa Azul, Acapulco, GRO, 39850
  • Icacos Beach
    4 min walk
  • El Rollo Acapulco
    6 min walk
  • Acapulco Convention Center
    14 min walk
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    21 min drive

Room options

Superior, Two Double Beds

  • 19.0 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

One Acapulco Costera

Eco-certified Acapulco hotel in Costera Acapulco with free breakfast
This smoke-free hotel features an outdoor pool, a restaurant and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk and a vending machine are on-site.
One Acapulco Costera offers 126 accommodations with free toiletries. 55-inch LCD televisions come with cable channels. This Acapulco hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
During your stay at One Acapulco Costera, you're just a quick walk from Casa de la Cultura. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a car charging station, a lift and a vending machine
  • Just a 5-minute drive from Parque Papagayo and 6 minutes from Arena GNP Seguros
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, a vending machine, and a lift are also featured at the eco-certified One Acapulco Costera. For a fee, parking is available.

This 3-star Acapulco hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
One Acapulco Costera has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (MXN 100 per night)

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant

Restaurants on site

  • Food Corner

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Costera Hotel
One Acapulco Costera
One Acapulco Costera Hotel
1 Acapulco Costera
One Acapulco Costera Hotel Acapulco
One Costera Hotel
One Costera
One Acapulco Costera Hotel
One Acapulco Costera Acapulco
One Acapulco Costera Hotel Acapulco

One Acapulco Costera Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 199 out of 650 reviews" "
Rating 8 - Good. 225 out of 650 reviews" "
Rating 6 - Okay. 130 out of 650 reviews" "
Rating 4 - Poor. 48 out of 650 reviews" "
Rating 2 - Terrible. 48 out of 650 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chantal

Stayed 1 night in Jul 2024

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great overall! The hotel was nice and also the staff was really helpful
Stayed 5 nights in May 2024

6/10 Okay

Luis

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pour maintenance over all in the whole hotel
Stayed 1 night in Apr 2023

2/10 Terrible

Misael

Business traveller
Disliked: Staff & service, property conditions & facilities
it has only one elevator to reception and its very small, days when the hotel is busy its impossible to get to reception
Stayed 1 night in Mar 2023

10/10 Excellent

Josephine, Anaheim

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Definitivamente puede ser más limpio y mejor cuidado, regaderas con poca agua, pisos rotos.
Stayed 2 nights in Feb 2022

4/10 Poor

Karina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

2/10 Terrible

Angelica

Travelled with group
Disliked: Cleanliness, room comfort
II don’t recommended this hotel
Stayed 1 night in Dec 2021

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! ❤️
❤️ The included breakfast Proximity to the beach Proximity to restaurants and shopping Comfortable beds Cold air conditioning The view from the pool deck The overall cleanliness and upkeep of the place 💔 Cool maintenance needs to be improved greatly
Stayed 2 nights in Nov 2021

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
LOVED THE BED LOVED THE WIFI LOVED THE BREAKFAST LOVED THE TV... *I loved my bathroom all nice and big *There are shops and restaurants and public transit within walking distance There really isn't much to dislike..
Stayed 2 nights in Dec 2021

8/10 Good

Irasey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normal
Esta bien para pasar la noche. Lo mas normal del mundo
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Bien
Bien
Stayed 1 night in Oct 2021

8/10 Good

ZACHARY

Liked: Cleanliness
It is my vacation
My stay at One Hotel was pleasing. The room and view was nice, so was the food. The hotel is in a good area. I had a problem with the laundry service. It would help to speak Spanish.
Stayed 8 nights in Aug 2021

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No quisieron hacerme válido un día un desayuno porque "no estábamos en la lista" a pesar de que ese fue el paquete que adquirí. El último día tocaron a la puerta a las 8am para que ya me saliera cuando el check out es a las 12.
Stayed 3 nights in Jul 2021

6/10 Okay

Alejandro

Disliked: Staff & service, room comfort
Stayed 1 night in May 2021

6/10 Okay

Vicente

Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place for a short stay. Friendly staff, clean and comfortable.
Stayed 1 night in Aug 2020

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complains
Easy check in, confortable place
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again
Great place for overnight!
Stayed 1 night in May 2019

10/10 Excellent

L D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our only choice in Aca!
We had to be in Acapulco for an early morning medical appointment, so we went the day before and stayed overnight at ONE hotel on the Costera. What a great location! Lots of restaurants nearby and a Walmart basically across the street for some fun shopping. We love the buffet breakfast, especially the chilaquiles and the hot cakes, as well as the fresh fruit. The pool area is lovely and clean. The hotel is super quiet at night, and always clean. This is our only choice when we need to be in Acapulco.
Stayed 1 night in Oct 2018