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One Acapulco Diamante

3.0 star property

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Photo gallery for One Acapulco Diamante

Outdoor pool
Superior Room, 1 Queen Bed, Non Smoking | Desk, free WiFi
Superior Room, 2 Double Beds, Non Smoking | Desk, free WiFi
Reception
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Boulevard de las Naciones Num 10, UH, UH Vicente Guerrero 200, Acapulco, GRO, 39931
  • Forum de Mundo Imperial
    ‪5 min walk‬
  • La Isla Shopping Village
    ‪6 min walk‬
  • La Bonfil Beach
    ‪7 min drive‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪3 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Desk, free WiFi

Superior Room, 1 Queen Bed, Non Smoking

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking | Desk, free WiFi

Superior Room, 2 Double Beds, Non Smoking

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

One Acapulco Diamante

Eco-certified hotel with free breakfast and 24-hour business centre
Along with an outdoor pool, this smoke-free hotel has a 24-hour business centre and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe.
One Acapulco Diamante offers 126 air-conditioned accommodations, with complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include a shower.

This Acapulco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at One Acapulco Diamante. During your stay, you're just a quick walk from Forum de Mundo Imperial. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • Steps from Forum de Mundo Imperial and 6 minutes on foot from La Isla Shopping Village
WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. The eco-certified One Acapulco Diamante also features an outdoor pool, a front desk safe, and a lift. Free self parking is available.

This 3-star Acapulco hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Acapulco Diamante Hotel
One Diamante Hotel
One Diamante
One Acapulco Diamante Hotel
One Acapulco Diamante Acapulco
One Acapulco Diamante Hotel Acapulco

One Acapulco Diamante Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 299 out of 622 reviews
Rating 8 - Good. 214 out of 622 reviews
Rating 6 - Okay. 58 out of 622 reviews
Rating 4 - Poor. 16 out of 622 reviews
Rating 2 - Terrible. 35 out of 622 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Miney

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Efren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Armando Ocampo

Travelled with family, Business traveller
Disliked: Staff & service, amenities
The truth is that we couldn't sleep or rest because there were workers doing construction in the building and my wife called the reception to report the noise and there was no solution. Bad experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice clean motel
Stayed 2 nights in Jul 2024

2/10 Terrible

Isaac

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is serious deteriorated. Smells humid everywhere
Stayed 1 night in Jul 2024

10/10 Excellent

Maria M, BALTIMORE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities way more what i expected, Thank you so much
Stayed 1 night in Jul 2024

2/10 Terrible

Diana

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ranferis, Los Angeles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk crew very nice with us
Stayed 1 night in Jun 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool, cleanliness, room have planty space,and lundry free
Stayed 6 nights in May 2024

10/10 Excellent

Saul Alonso

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there was a great stay, the room is executive type and to little space, it is functional, there is not a functional mall at around by the moment, to the other side, the airport is to close
Stayed 2 nights in Apr 2024

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Gabe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despues del huracan, el hotel se va recuperando. Las personas de recepción amables. La alberca sin camastros .....
Stayed 4 nights in Apr 2024

10/10 Excellent

Gregorio

Stayed 1 night in Sep 2023

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 1 night in Oct 2023

10/10 Excellent

Armando, NEW CASTLE

Stayed 1 night in Sep 2023

10/10 Excellent

Roman

Stayed 1 night in Aug 2023

6/10 Okay

Jolver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Susana Anahi Mora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Paulino

Stayed 1 night in Jul 2023

6/10 Okay

Manuel Alejandro

Stayed 1 night in May 2023

10/10 Excellent

Ebony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2023

2/10 Terrible

Oscar

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed 3 nights at this hotel. This is the worst hotel I have stayed from ONE. The first room that was given to us stank of sewage and the second one also stank but less. All 7 floor hallways also smell terrible. There wasn´t coffe on the hallways, just hot water and the bathroom looks pretty old. The third day our room wasn´t even cleaned even though we put the sign to clean at the room´s door. The
Stayed 3 nights in Apr 2023

2/10 Terrible

johan

Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
AVOID! breakfast unchanged in 1 week and very limited, room too small to accommodate everyone and finally a swimming pool without shower which allows you to swim with people's sweat over several days.
Stayed 3 nights in Mar 2023