Quinta Real Acapulco

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quinta Real Acapulco

Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Building design
View from property
Master Suite Dos Camas | Minibar, in-room safe, desk, blackout curtains
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Paseo De La Quinta No 6, Fracc. Real Diamante, Acapulco, GRO, 39897
  • Arena GNP Seguros
    16 min walk
  • El Revolcadero
    3 min drive
  • Majahua Beach
    8 min drive
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    12 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite Gobernador King

  • 75 sq m
  • Sleeps 2
  • 1 King Bed

Master Suite King

  • 43 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Master Suite Dos Camas

  • 43 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Gran Clase Suite Dos Camas

  • 46 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Gran Clase Suite King

  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Quinta Real Acapulco

Beachfront, with full-service spa
Spend the day relaxing on the beach or pampering yourself at Quinta Real Acapulco's full-service spa.
Quinta Real Acapulco offers 63 accommodations with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Quinta Real Acapulco. During your stay, you'll be within walking distance of Arena GNP Seguros. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy ocean views while dining at Tierra Mia
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from Arena GNP Seguros and a few minutes from El Revolcadero
  • Airport shuttle service available for a fee
Quinta Real Acapulco offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. A children's pool, a terrace, and multilingual staff are also featured at the luxury Quinta Real Acapulco. Self parking is free.

This 4.5-star Acapulco hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to noon.
Tierra Mia – Overlooking the ocean, this restaurant serves breakfast and dinner.
La Bocana – This seafood restaurant only serves lunch. Open daily.
Lobby Bar – On-site bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: MXN 294 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Bocana
  • Lobby Bar
  • Tierra Mia

Family friendly

  • Children's pool
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 294 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Acapulco Quinta Real
Quinta Acapulco
Quinta Real Acapulco
Quinta Real Hotel Acapulco
Real Acapulco
Acapulco Quinta Real Hotel
Quinta Real Acapulco Hotel Acapulco
Quinta Real Acapulco Hotel
Quinta Real Acapulco Hotel
Quinta Real Acapulco Acapulco
Quinta Real Acapulco Hotel Acapulco

Quinta Real Acapulco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 384 out of 664 reviews" "
Rating 8 - Good. 170 out of 664 reviews" "
Rating 6 - Okay. 66 out of 664 reviews" "
Rating 4 - Poor. 28 out of 664 reviews" "
Rating 2 - Terrible. 16 out of 664 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a premier hotel. As far as beachfront lodges go, it would be hard to compete with Quinta. The staff, on the whole, are terrific. And the accommodations tremendous! BUT, there are a few things to be aware of…. The restaurant is VERY EXPENSIVE. We (two) had a total of five meals over three days, and it cost me over $750. I don’t know how that’s possible, except that I did not pay sufficient attention to the pricing in pesos. It would benefit the international traveler to ensure all menus contain $ listings, instead of only displaying peso prices. It’s a tourist getaway, so there is obviously no hesitation to charge exorbitantly. I’m still astounded by the amounts. Another thing to consider… the hotel does not have easy access. The heavy security apparatus makes coming and going a challenge. If you’re traveling by taxi, it can be an aggravation. I would rent a car if I had it to do over again. There was one incident with a guest in the suite above playing excessively loud music, apparently preferring to party rather than enjoy the surf side experience. I complained to the front desk, and fortunately the matter was resolved within an hour. The main thing to bear in mind is, Quinta is not within easy walking distance to common services, like grocery stores, restaurants and malls. Be prepared to spend on transportation if you’re planning to go out and visit places in Acapulco. But if your objective is a relaxing seaside stay, there is possibly no better place in Acapulco.

8/10 Good

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Service was impeccable, but AC was malfunctioning and Tv also. Bugs found around toilet and no coffee in bedroom.
Stayed 1 night in Oct 2023

10/10 Excellent

William

Stayed 1 night in Sep 2023

10/10 Excellent

israel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!!!
Stayed 3 nights in Jul 2023

4/10 Poor

Gustavo, Chula Vista

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Food was very limited and really bad. My wife got sick eating shrimp at beach level restaurant. By far, nothing close to previous experiences in other Quinta Real Hotels. Not recommended at all.
Stayed 1 night in Jul 2023

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Muriel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic Acapulco hotel with excellent service
Very pleasant stay in a perfect location in Acapulco. The service is excellent, and I want to specially mention Victor, server at the restaurant, as he went above and beyond to make sure we were satisfied. Don't forget to try the pina colada served at the pool and on the beach, it is especially delicious.
Stayed 3 nights in Jul 2023

10/10 Excellent

Gloria

Stayed 3 nights in Jul 2023

6/10 Okay

Angel

Stayed 3 nights in Jun 2023

6/10 Okay

Santiago

Liked: Staff & service
Stayed 2 nights in Jun 2023

10/10 Excellent

Eulalio, South Padre Island

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is at a cliff so the view is wonderful
Stayed 4 nights in Jun 2023

10/10 Excellent

Edmundo Mora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is really nice, and quiet, The ocean view its amazing. Its next to Revolcadero beach, even though is a Crowed and popular beach, the hotel have the benefit of being several yards from the crowded spaces, the beach is vast and its clean. The pool it is open 24/7. The staff its really kind and polite. Try the artisan coconut ice cream, it's really delicious.
Stayed 3 nights in May 2023

4/10 Poor

Thomas

Liked: Cleanliness, room comfort
Disliked: Staff & service
We paid for one of the suites for 2 nights. The room was clean and comfortable if a little dated. The bed was comfortable. We went to dinner the first night. We ordered the sashimi. It came to the table room temperature. I ordered a Caesar salad. They put bottled blue cheese. When I called them on it they insisted it was Caesar. Whatever. My wife ordered the red snapper. It was the toughest piece of fish we have ever had. Then they left the salad I didn’t eat on the bill. When my wife asked for extra coffee pods at the front desk she was told there would be a surcharge. I’m paying for a suite and you are going to nickel and dime me for coffee pods. The next night when I ordered ice for the room that took forever to get there. Don’t waste your money at the restaurant and temper your customer service expectations if you go to this hotel
Stayed 2 nights in Apr 2023

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a Watermen the property is in an ideal location with the best surf in Diamante. I own beach house six hours south of Acapulco in Puerto Escondido and another one four hours north in Troncones. I like to stay here to break up the long drive. I have stayed here now four different times and love it. The staff is excellent so no reason to go anywhere else.
Stayed 1 night in Apr 2023

10/10 Excellent

andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will go again
The location is spectacular… surrounded by an entire private neighborhood that’s great for beautiful morning walks and a private beach that I loved, quiet and tranquil. The beds and pillows were amazing- I couldn’t have slept better. The food was also good and affordable and we really enjoyed the service by the pool. The rooms are dated and they are a bit stingy with drinking water in the room, but the views make up for the old couches :)
Stayed 3 nights in Feb 2023

10/10 Excellent

Carlos

Stayed 3 nights in Feb 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! Beautiful beach, the best in Acapulco. The staff was always courteous. Cleaned room and the view from the balcony was fantastic!

8/10 Good

Steve

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The Staff is absolutely excellent! The property location is excellent! The beach in front maybe best in the area. However, the entire property is showing it's age. The bed and pillows were excellent however the towels were torn and worn out? No hand towels in the bathrooms? Room felt dirty. The lounge chairs and pads were worn out at the pool? Food was marginal at best. The facilities in general are overdue for a remodel!

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All okay

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo increible
Stayed 1 night in Nov 2022

8/10 Good

Samuel Andrew

Stayed 3 nights in Oct 2022

10/10 Excellent

Claudia, San Diego

Stayed 5 nights in Aug 2022

10/10 Excellent

GILBERTO JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
It was our Honeymoon and everything was perfecto, with 1 excemption, my golf cap was taken by someone at the pool AND dissapear. Talk to Janna and She was It was nowhere to be found
Stayed 3 nights in Aug 2022

10/10 Excellent

hyon suk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Recommend this hotel.
Stayed 3 nights in Jul 2022

10/10 Excellent

Luz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!! I was treated like a queen!!
Stayed 2 nights in Jul 2022