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Hotel Arcos del Parque

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Arcos del Parque

Bar (on property)
Exterior
Double Room | Bathroom amenities | Shower, free toiletries, hair dryer, towels
Outdoor pool
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Hidalgo No. 14, Centro, Acayucan, VER, 96000
  • Parroquia San Martin Obispo
    1 min walk
  • Palacio Municipal
    3 min walk
  • La Ceiba
    7 min drive
  • Minatitlan, Veracruz (MTT-Coatzacoalcos National)
    54 min drive

Room options

View all photos for Single Room

Single Room | Desk, iron/ironing board, free WiFi

Single Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi

Double Room

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

About this property

Hotel Arcos del Parque

Hotel in Acayucan with free valet parking and 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Hotel Arcos del Parque offers 85 air-conditioned accommodations with complimentary bottles of water and free toiletries. Flat-screen televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
During your stay at Hotel Arcos del Parque, you're just a quick walk from Parroquia San Martin Obispo. Enjoy features like free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at La Cascada
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Parroquia San Martin Obispo and Palacio Municipal
Hotel Arcos del Parque offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a business centre and 2 meeting rooms.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hotel Arcos del Parque. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star Acayucan hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to noon.
La Cascada – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 90 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • La Cascada

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 10 AM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 90.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Hotel Arcos Parque Acayucan
Hotel Arcos Parque
Arcos Parque Acayucan
Arcos Parque
Hotel Arcos del Parque Hotel
Hotel Arcos del Parque Acayucan
Hotel Arcos del Parque Hotel Acayucan

Hotel Arcos del Parque Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 112 out of 284 reviews" "
Rating 8 - Good. 106 out of 284 reviews" "
Rating 6 - Okay. 38 out of 284 reviews" "
Rating 4 - Poor. 12 out of 284 reviews" "
Rating 2 - Terrible. 16 out of 284 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mari Trini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena atención.
Good service. Buen servicio y limpio. Tiene buena ubicación el hotel.
Stayed 2 nights in Aug 2024

2/10 Terrible

Roberto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible won’t stay at this place anymore, pool was close, People talking on their phones in hallways in the middle of the night front desk didn’t do anything about it even that i reported
Stayed 3 nights in Apr 2024

2/10 Terrible

Roberto

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
First of all, they don’t have security in the hotel or someone to keep an eye overnight, people drinking in the middle of the night in the hallways, strangers jump into my parents balcony at night to take the table and chairs so they can drink!!! There’s was a guy who every night come to our front door and talk on the phone around midnight till 2 AM, we called front desk but they didn’t do anything about it, pool was close, Expedia didn’t mention anything in their Website when I booked my rooms. Very disappointed I would never and I mean never stay in this hotel again.
Stayed 5 nights in Apr 2024

6/10 Okay

Samuel

Travelled with partner
noisy during nighttime. The receptionist was not nice when answering questions, she needs to be more humble.
Stayed 1 night in Mar 2024

2/10 Terrible

Warren

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Javier, Guatemala
Very well located. Good parking. Good restaurant.
Stayed 1 night in Jun 2023

4/10 Poor

Jeno

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Only think I liked is safe parking and clean room. Pool was filthy, no fridge , no micro, nothing else beside beds basically. Everything is quite dated….
Stayed 1 night in Mar 2023

8/10 Good

John

Stayed 1 night in Jan 2023

6/10 Okay

ruoqun

Travelled with group
No

6/10 Okay

Simon

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
The pool was very dirty and abandoned. The hot water was luke warm. The staff was very kind.

6/10 Okay

J

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean, ok for a night
Stayed 1 night in Dec 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service
Very basic city center hotel with secure parking. You will need to give them a set of car keys as they pack cars into the central courtyard.

8/10 Good

Sylvia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was secure and the valet did a great job maneuvering. The staff were accommodating. Definitely call ahead of bringing a pet with you to make sure there is a pet friendly room available
Stayed 1 night in Nov 2022

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ninive es la persona más amable y servicial que conocí de este lugar !! Gracias

2/10 Terrible

Linda

Stayed 1 night in Sep 2022

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located on the Central Park. Parking lot fills up and they tandem park the cars. But it is well run and no matter how buried your car looks they can free it quickly so you can leave ahead of the folks whose cars are pared in front of yours. Interesting system but it works.
Stayed 1 night in Apr 2022

8/10 Good

Saulo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena relación precio-calidad, de los mejores en Acayucan
Stayed 4 nights in Dec 2021

10/10 Excellent

Victor

Liked: Staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Dec 2021

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

NESTOR

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a problem, but the staff were not responsible for the altercation.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was very helpful.
Stayed 1 night in Jul 2021

4/10 Poor

Amy

Business traveller, Travelled with family
Disliked: Room comfort
Advertised as having queen beds and upon arrival they were full size beds. They were unwilling to change us to a room with two beds. Bed was hard as a rock! Good water pressure and hot water was a plus. A/C too worked good. Hotel is located on the square which was nice. Parking is inside of hotel and you could hear when they had to move cars around to park everyone or to get cars out. Probably will look into other options next time we go there.
Stayed 1 night in Dec 2020

8/10 Good

Gaby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little one night stay
Great hotel, a bit rundown from age, and hotel staff are mainly accomodating. The internet tested well on speed test but was spotty while trying to use it for work. We didn't see the pool, but the views of the park we awesome for people watching.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect and staff were helpful and parking was safe and easy
Stayed 1 night in Apr 2020

10/10 Excellent

CALEB

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad for what you paid for
We stay here almost once a year and always have a good experience overall...
Stayed 2 nights in Dec 2019