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Saro Maria Hotel

4.0 star property

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Photo gallery for Saro Maria Hotel

Exterior
40-inch LCD TV with satellite channels, TV
Minibar, in-room safe, desk, iron/ironing board
Meeting facility
City view

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Bole, Addis Ababa, 3355
  • Edna Mall
    ‪4 min walk‬
  • Medhane Alem Church
    ‪10 min walk‬
  • Meskel Square
    ‪6 min drive‬
  • Addis Ababa (ADD-Bole Intl.)
    ‪5 min drive‬

Room options

View all photos for Executive Double Room, Jetted Tub

Minibar, in-room safe, desk, iron/ironing board

Executive Double Room, Jetted Tub

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, iron/ironing board

Family Room

  • 49.6 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Double Room, Jetted Tub

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room, Jetted Tub

  • 54.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, iron/ironing board

Twin Room

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room, 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room

  • 52.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Saro Maria Hotel

Hotel in Addis Ababa with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Saro Maria Hotel offers 96 accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. 40-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Saro Maria Hotel, you're just a quick walk from Edna Mall. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Edna Mall and 10 minutes on foot from Medhane Alem Church
Saro Maria Hotel offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Spa services, a terrace, and concierge services are also featured at the business-friendly Saro Maria Hotel. Self parking is free. A complete renovation of Saro Maria Hotel was completed in 2016.

This 4-star Addis Ababa hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Saro Maria Hotel has a restaurant on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: ETB 1,150 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ETB 1150 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Saro Maria Hotel Addis Ababa
Saro Maria Addis Ababa
Saro Maria
Saro Maria Hotel Hotel
Saro Maria Hotel Addis Ababa
Saro Maria Hotel Hotel Addis Ababa

Saro Maria Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 30 reviews
Rating 8 - Good. 6 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 2 out of 30 reviews
Rating 2 - Terrible. 5 out of 30 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Hailegebriel

Stayed 1 night in Oct 2024

10/10 Excellent

Fasil

Stayed 1 night in Sep 2024

8/10 Good

Hailegebriel

Stayed 3 nights in Oct 2024

10/10 Excellent

Etuate

Liked: Cleanliness, staff & service, amenities
There is no comment or complain from my side concerning my staying at Saro Maria Hotel. All I can say is I am looking forward to staying again at the said hotel during my next holiday in Addis Ababa.
Stayed 7 nights in Oct 2024

6/10 Okay

esaw

Stayed 1 night in Sep 2024

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

4/10 Poor

Ronnie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Checked in and went to the room (416). Met the manager and three other individuals coming out of the room, said they were inspecting the room to ensure that everything was good. 1) Waterfall shower head was broken, and water only leaked from around the edge of the shower head. 2) Water leaked from under the shower out into the bathroom. 3) One Towel for two guests and after repeatedly calling the front desk and housekeeping they never provided another towel until the second day after I contacted the Manager. My Wife, who is Ethiopian, called several times and got no HELP from anyone that she spoke to (Housekeeping or the front desk). I contacted the front desk and asked to speak to the Manager to which I was informed that he was at breakfast. The manager returned my call and he apologized for everything and came with the maintenance man to fix the waterfall shower head. It just made my wife feel really disrespected by her own people. It is so sad that she was treated this way. 4) Jacuzzi in the room 416 was not working, so the night manager moved us to room 415 where the Jacuzzi was working but it leaked from the bottom out into the bathroom. I thought that the maintenance worker was going to return and caulk the bottom of the Jacuzzi only to find out that what I thought was a caulking gun was a huge Plunger which he told my wife to use to get the stopper out of the jacuzzi after we finished our bath. 5) At approximately 4:43am hose busted in the bathroom.
Stayed 9 nights in Sep 2023

10/10 Excellent

IVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Comfortable place!
Stayed 3 nights in Feb 2023

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good coming back to Saro Maria, the staff are like family. They do whatever they can to make your stay comfortable.
Stayed 2 nights in Sep 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
They did not have my booking despite the confirmation from Hotels.com The manager, Samuel was extremely rude and I was kept waiting for a long time without any feedback. They first said they had no room and when I asked them for a refund, miraculously managed to find one. Room was okay but the experience with the manger left a a lot to be desired - Definitely the last time I stay at Saro Maria
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The staff was intrusive, making calls to the room after 9pm for no reason. The pool was empty (no water) and no functional chairs to sit on outside. Ordering room service require talking to 5 different people and several call-backs for a simple pasta dish.
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
What I did not like was the Restaurent, was that the display of food that was made very un appetizing to look at or to consume. The Service was extremly slow and poor. Empty dishes or trays not being replaced. or refilled. etc..
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Feb 2019

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is about 10 minutes from the airport and they offer free shuttle service. The rooms are larger than expected. I experienced power outages that only lasted for 30 seconds to 1 minute. Overall, I enjoyed my stay.
Stayed 3 nights in Jan 2019

6/10 Okay

Gregory

Liked: Cleanliness, room comfort
Decent hotel, decent price, in a terrible city.
This is a decent hotel - once you lower your expectations and keep in mind Addis is still very much a rough city. Nothing will be perfect or quite as expected but you won’t have any major issues with your stay. No matter what hotel you go to, expect pickpockets EVERYWHERE. Anyone who comes up to you in the street will absolutely be a scammer/pickpocket. Don’t engage.
Stayed 3 nights in Jan 2019

10/10 Excellent

Dunstanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vert comfortable hotel . Will recommend any day!
Stayed 1 night in Oct 2018

8/10 Good

KEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, western-style property on the main "hotel row" just down the street from a few malls. Free airport shuttle, free wifi, free breakfast, all the perks. Staff was extremely friendly. The room was large and very comfortable, but the bathroom was a bit dated for a hotel in this price range. All in all, a very good experience.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious hotel
Great stay! Food was not so good but plenty of options around!
Stayed 5 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Great stay, clean hotel, good location. Would not recommend the hotel food, and the pool not functional.
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveller

Comfortable one-day layover in Addis
Stayed one day on short notice while awaiting my flight home to Washington. Room was beautiful and clean. Very comfortable bed. Good restaurant and fitness room at the hotel.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am always happy to stay here, the staff is so friendly and welcoming. I was stranded at the Addis airport and decided to stop in at the Saro Maria to rest and relax for a bit before getting on a much delayed flight. The food and hospitality really comforted my husband and I on an otherwise horrible return trip home.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Great transit in Addis with Saro Maria Hotel
Surprisingly nice hotel. I was there in transit in Addis Ababa, and it’s much closer to the airport and much cheaper than the Radisson Blu where I used to say, all for a better service. I recommend strongly
Stayed 1 night in Aug 2018

10/10 Excellent

lucas

Stayed 6 nights in Oct 2024

2/10 Terrible

frederic

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Das Hotel ist ok. Nichts Besonders- Zimner zur Strasse sehr laut, obwohl es nur eine kleine Strasse ist. Hotelstaff arbeitet mit den Taxis zusammen, so dass die Taxipreise überhöht sind. Flughafen Shuttle hat aber super geklappt.
Stayed 3 nights in Mar 2019