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Grosvenor Hotel Adelaide by Accor

3.5 star property

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Photo gallery for Grosvenor Hotel Adelaide by Accor

Superior Room, 2 Single Beds | Desk, laptop workspace, iron/ironing board, free cots/infant beds
View from property
Sports facility
Reception
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
125 North Terrace, Adelaide, SA, 5000
  • Adelaide Park Lands
    ‪1 min walk‬
  • Adelaide Casino
    ‪2 min walk‬
  • Adelaide Convention Centre
    ‪3 min walk‬
  • Adelaide, SA (ADL)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 27.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed

  • 18.00 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Room, 2 Queen Beds

  • 35.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Room, 2 Single Beds

  • 20.00 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Room, 1 Queen Bed

  • 16.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • 40.00 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Executive Room, 1 Queen Bed

  • 26.00 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Stamford Plaza Adelaide

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, (1035)
The price is €148
for 1 room
includes taxes & fees
13 Mar - 14 Mar
Stamford Plaza Adelaide

About this property

Grosvenor Hotel Adelaide by Accor

Hotel with a 24-hour front desk, steps from Adelaide Convention Centre
This smoke-free hotel features self parking, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Housekeeping is available on request.
Grosvenor Hotel Adelaide by Accor offers 181 air-conditioned accommodations with a hairdryer and an iron/ironing board. Televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Grosvenor Hotel Adelaide by Accor's great location. During your stay, you're just a quick walk from Adelaide Casino. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Adelaide Convention Centre and 4 minutes on foot from Adelaide Festival Centre
As a guest of Grosvenor Hotel Adelaide by Accor, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Grosvenor Hotel Adelaide by Accor also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This Adelaide hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:30 AM.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hebrew, Hindi, Korean, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 25 per day)
  • Secured, covered parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 15 per person

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with cable channels
  • Pay films

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 15 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 15 per person
  • Covered self-parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 15 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide

Grosvenor Hotel Adelaide by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 321 out of 1001 reviews
Rating 8 - Good. 375 out of 1001 reviews
Rating 6 - Okay. 192 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Faasilitamaitai

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 7 nights in Nov 2024

8/10 Good

Dannielle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly, helpful staff. Air conditioning isn’t good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Filippo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to city center
Stayed 2 nights in Nov 2024

6/10 Okay

Grant

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok for a short stay, needs to be updated & rooms joined. Bathroom was very small & cramped. Noisy at night hearing lifts & pipes. But over all, it was clean and beds were well made & comfortable for a couple of nights.
Stayed 3 nights in Nov 2024

8/10 Good

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice customer service and cleanliness.
Stayed 1 night in Nov 2024

2/10 Terrible

Krystal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will never ever stay, cockroaches in the room! Disgusting!!
Stayed 1 night in Nov 2024

8/10 Good

Angela

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Have used this hotel several times now. Good location, easy check-in and out. Clean rooms and comfy beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Marea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for a no fuss stay in the city
Stayed 2 nights in Nov 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 4 nights in Nov 2024

8/10 Good

AM

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Grant Andrew

Liked: Cleanliness, staff & service, amenities
😊
Stayed 3 nights in Nov 2024

6/10 Okay

Catriona

Liked: Staff & service
The mattress was very firm. I should have taken my own pillow. Basement carpark is best suited to very small cars. Parking is tight.
Stayed 1 night in Nov 2024

6/10 Okay

Narelle

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms were clean and comfortable. Was a bonus having 2 TV’s. Disappointed that there was no working windows or view and poor air circulation. Our room had an overwhelming odor when we would enter each time. This hotel has plenty of potential if it was given a lot of TLC
Stayed 4 nights in Nov 2024

6/10 Okay

Trevor

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Rooms not what are on Expedia
Booked a standard Room on Hotels.com. Room pictured looked lovely with a window, however the room we were given, whilst it technically had a window, it was contacted over, allowing no view. Probably rightly so. It was an iner facing room, and Pigeons were nesting there, and it looked disgusting, and had a lovely wake-up from them at dawn. It was Room 229. Stayed at the Grosvenor the weekend before, (Room 519), another inner facing Room, again not like the Photos, Very Disappointing and false advertising. Hotel is Very Tired, Hallway carpets are well worn
Stayed 1 night in Nov 2024

4/10 Poor

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and nicely presented but t v did not work and the bed was definitely the most uncomfortable bed I have ever slept on. The floor would have been more comfy
Stayed 1 night in Nov 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniet to everything
Stayed 1 night in Nov 2024

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Room needed a little more character but was adequate for 1 night. Very quiet. The internal TV system took a bit to work out and could have been more responsive and friendlier
Stayed 1 night in Nov 2024

8/10 Good

Svend

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in Nov 2024

4/10 Poor

Mez

Disliked: Property conditions & facilities
Stains on the carpets, dust in the walk-in wardrobe, old TV, poor lighting. Rundown and in need of refurbishment.
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room very close to Adelaide oval and train station. A bit roudy on the street. A very comfortable and enjoyable stay
Stayed 2 nights in Nov 2024

8/10 Good

Lester

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
As the title says :-)
Stayed 1 night in Nov 2024

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick stay. Mould and dust around window and walls in bathroom could have been cleaned/wiped off.
Stayed 1 night in Nov 2024

8/10 Good

Svend

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Adriana

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 3 nights in Nov 2024