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Mirabello Bay Luxury Resort

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mirabello Bay Luxury Resort

Indoor pool, 3 outdoor pools, pool umbrellas, pool loungers
Private beach, sun-loungers, beach umbrellas, beach towels
Indoor wedding
Exterior
Indoor pool, 3 outdoor pools, pool umbrellas, pool loungers

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • On private beach
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included

Explore the area

Map
Epar.Od. Agiou Nikolaou - Vrouchas, Haviana, Agios Nikolaos, Crete, 72100
  • Ammoúdi
    16 min walk
  • Agios Nikolaos Archaeological Museum
    20 min walk
  • Lake Voulismeni
    5 min drive
  • Sitia (JSH)
    75 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

Villa Ntelina

  • Sleeps 10
  • 4 King Beds, 1 Large Single Sofa Bed and 1 Queen Sofa Bed

Villa Agali

  • Sleeps 12
  • 3 King Beds, 2 Double Sofa Beds and 1 Large Single Sofa Bed

View all photos for Family 1Bedroom Junior Suite

Family 1Bedroom Junior Suite | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Family 1Bedroom Junior Suite

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Villa Ksobli

  • Sleeps 4
  • 2 Double Beds and 1 Large Single Sofa Bed

View all photos for DELUXE SEA VIEW ROOM WITH PRIVATE POOL

DELUXE SEA VIEW ROOM WITH PRIVATE POOL | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

DELUXE SEA VIEW ROOM WITH PRIVATE POOL

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite Sea View Jetted Pool

Deluxe Suite Sea View Jetted Pool | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Deluxe Suite Sea View Jetted Pool

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for DELUXE ROOM WITH PRIVATE POOL

DELUXE ROOM WITH PRIVATE POOL | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

DELUXE ROOM WITH PRIVATE POOL

  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room

Comfort Room | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Comfort Room

  • Sleeps 2
  • 1 King Bed

Villa Lojetta

  • Sleeps 12
  • 4 King Beds and 1 Large Single Sofa Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Deluxe Room, Garden View

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Deluxe Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Bungalow Junior Suite Sea View

Bungalow Junior Suite Sea View | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Bungalow Junior Suite Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Family Suite

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Deluxe Family Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for DELUXE JUNIOR SUITE INDOOR JACUZZI PRIVATE POOL

DELUXE JUNIOR SUITE INDOOR JACUZZI PRIVATE POOL | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

DELUXE JUNIOR SUITE INDOOR JACUZZI PRIVATE POOL

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bungalow Junior Suite Private Pool

Bungalow Junior Suite Private Pool | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Bungalow Junior Suite Private Pool

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family 1Bedroom Junior Suite Private Pool

Family 1Bedroom Junior Suite Private Pool | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Family 1Bedroom Junior Suite Private Pool

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Villa 2 Bedroom Maisonette Sea View Private pool

Villa 2 Bedroom Maisonette Sea View Private pool | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Villa 2 Bedroom Maisonette Sea View Private pool

  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Villa, 2 Bedrooms (Maisonette)

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Villa, 2 Bedrooms (Maisonette)

  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Bungalow Junior Suite

Bungalow Junior Suite | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Bungalow Junior Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Villa Raeti

  • Sleeps 12
  • 3 King Beds, 3 Double Sofa Beds and 1 Large Single Sofa Bed

About this property

Mirabello Bay Luxury Resort

Luxury hotel on the beach, with 3 outdoor swimming pools
Catch some rays on Mirabello Bay Luxury Resort's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Mirabello Bay Luxury Resort offers 343 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

A private beach, 3 outdoor tennis courts, a marina and a complimentary water park with waterslides are featured at the hotel. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a health club, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

During your stay at Mirabello Bay Luxury Resort, you'll be within walking distance of Ammoúdi. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with a beachfront location, stop by Amalthea Restaurant, one of the property's 5 restaurants and 6 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the indoor and 3 outdoor pools
  • Treat yourself to aromatherapy, manicures and pedicures or body wraps at the spa
  • Services include a children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a private beach, 3 outdoor tennis courts and a gym
  • Just a 2-minute drive from Ammoúdi and a few minutes from Agios Nikolaos Archaeological Museum
  • Airport and bus station shuttle shuttle service available for a fee
Some rates at Mirabello Bay Luxury Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Mirabello Bay Luxury Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 poolside bars and 6 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers an attached winery, a complimentary water park and a complimentary children's club. Self parking is free. A complete renovation of Mirabello Bay Luxury Resort was completed in October 2023.

Smoking is allowed in designated areas at this 5-star Agios Nikolaos hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Amalthea Restaurant – This beachfront buffet restaurant serves breakfast, lunch and dinner.
Elia Restaurant – This beachfront restaurant serves lunch and dinner. Open daily.
Kafenion Restaurant – This restaurant is located on the beach. Open selected days.
Marina Yacht Club – This bar is located on the beach. Open daily.
Thea Bar – This bar is located by the pool. Open daily.
Late-night fare is available from room service (during limited hours).

All-inclusive details

All-inclusive room rates at Mirabello Bay Luxury Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included
Basic alcoholic drinks included
In-room minibar (all beverages included)

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Amalthea Restaurant
  • Elia Restaurant
  • Kafenion Restaurant
  • Marina Yacht Club
  • Thea Bar

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Free water park access
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (13,993 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Built in 1971
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Mediterranean architecture
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant.

Renovations and closures

The property is closed between 1 November and 14 April.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mirabello Bay Luxury Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Property Registration Number 3567

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Grand Crete Mirabello Bay Hotel Agios Nikolaos
Wyndham Grand Crete Mirabello Bay Hotel
Wyndham Grand Crete Mirabello Bay Agios Nikolaos
Wyndham Crete Mirabello Agios
Mirabello Bay Agios Nikolaos
Mirabello Bay Luxury Resort Hotel
Wyndham Grand Crete Mirabello Bay
Mirabello Bay Luxury Resort Agios Nikolaos
Mirabello Bay Luxury Resort Hotel Agios Nikolaos

Mirabello Bay Luxury Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 19 out of 41 reviews" "
Rating 8 - Good. 12 out of 41 reviews" "
Rating 6 - Okay. 3 out of 41 reviews" "
Rating 4 - Poor. 7 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Judith

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The waterpark and beach were good but entailed going down four flights of stairs or crossing a road - so tricky with small children. The staff were clearly overwhelmed by the number of guests and service was poor in general. We were there in August. There was often a shortage of utensils in the buffet or else plates were dripping wet. Pretty gross… Reception was unhelpful. We won’t be going back
Stayed 3 nights in Aug 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, would definitely visit again
Stayed 7 nights in Aug 2024

10/10 Excellent

Mitesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic facilities - the pools, beach and aqua park were excellent. Because of so many options even though the hotel was fully booked it never felt too busy. The beach is excellent, soft sand for kids and very calm waters. Food was largely Greek/european so not much variety however good quality. Hotel room was nicely fitted out and very comfortable for a family of four. Best part was they had children’s shows every night which were a great way to end the day for small kids. Overall we really enjoyed our stay and would visit again.
Stayed 10 nights in Aug 2024

4/10 Poor

Dean

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Poor service at the bars and really poor service at meal times. Room excellent
Stayed 10 nights in Jul 2024

8/10 Good

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot of good options of the things to do… Nice beaches… Great breakfast to start the day… A wonderful water park…
Stayed 7 nights in Jun 2024

4/10 Poor

Mojdeh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A family of four travelled to Crete and paid $1700 per night for an all inclusive package at Wyndham. The quality of food and drinks for such a high price was well below average. The buffet had barely any new food repeating the same dishes for 3 days for lunch and dinner. We also had to buy our drinks to get a better quality. Compared to all inclusive resorts in Turkic or Mexico, the Crete one was over priced and over rated.
Stayed 3 nights in Jul 2024

8/10 Good

Allon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Irfan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While some reviews are negative, that was not our experience at all. We have been to many all inclusive resorts and this may have been our favourite: amazing ocean view, updated rooms, buffet options, water park. We were given an upgrade on our room - from a deluxe suite with pool to a bungalow with pool and ocean view. The pool was so relaxing and beautiful, I would say we spent half of our time there. We did the all inclusive package and were not disappointed- the options at the buffet were plentiful, fresh, and delicious. However, all inclusive in Europe is different than all inclusive in the Caribbean - included drinks end at 11:30 pm, you can only dine at ala carte restaurants if you want to pay or if you stay a minimum 4 nights (one ala carte meal is included), not all the bars include your drinks (we were at the waterpark and got two bottles of water and were asked for our room number to charge them to, which was fine), 3 meals are served per day at designated times, and there is a small snack bar- but nothing crazy. The shuttle from the airport is not included and costs €85 each way by taxi and takes about 60 mins. Everyone was friendly and helpful! We spent an afternoon in town (€8 euro taxi from the hotel) and it was even better - the people, the shopping, cannot say good enough things about the people of Crete/ Agios Nikolaos. Nothing is crazy overpriced and they are happy when you are happy! Would love to return. Thank you for an unforgettable vacation!
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice place, but no insulation or sound protection between the rooms. We could hear the room next to us perfectly - One morning we were woken up very early by crying children in the room next door. I’m obviously not blaming the poor crying children, but the hotel for not properly sound proofing the place.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bhavani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clearly the best hotel that I have stayed in my Greece trip.
Stayed 2 nights in May 2024

8/10 Good

Francisco, GUA

Travelled with family
Liked: Staff & service, amenities
My recent stay at the hotel in Crete was quite pleasant. The property offers a tranquil escape, but it’s worth noting that it’s quite far from most conveniences or attractions. If you’re seeking a peaceful retreat away from everything, it’s a good choice. However, the distance might be a factor to consider for those looking to explore the area.

8/10 Good

Francisco, GUA

Travelled with family
Liked: Cleanliness, staff & service, amenities
My recent stay at the hotel in Crete was quite pleasant. The property offers a tranquil escape, but it’s worth noting that it’s quite far from most conveniences or attractions. If you’re seeking a peaceful retreat away from everything, it’s a good choice. However, the distance might be a factor to consider for those looking to explore the area.

10/10 Excellent

Mitchell W

Stayed 2 nights in Oct 2023

8/10 Good

Andrew, Kelowna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, modern hotel with clean and comfortable rooms. Nice pools and beach access. Lots and lots of stairs everywhere though and while there are carts, they are hard to find and never around when you need one.
Stayed 4 nights in Oct 2023

6/10 Okay

Abdellah, Lawrence

Disliked: Staff & service, amenities
This hotel should not be a five start, should be 3.5 or 4 at the most
Stayed 4 nights in Jul 2023

8/10 Good

Joanne

Stayed 7 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful stay. I loved the 2 bay areas one was safe for children and the other deep enough to enjoy a swim. All the staff were extremely friendly and went out of their way to help you a very good professional front of house. The only negative was having to pay €1.50 per coffee capsule for your in room coffee machine after you had used the 2 complementary ones. The buffet was a bit of a scrum. A bit hit or miss with the cava. One day we had cava then nothing for 2 days and you had to be light on your toes to get any. Very popular. Maybe a maitre-d to welcome you show you to a table get you your coffee/tea order and make you feel welcome rather than grab and run.
Stayed 11 nights in Jun 2023

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nicely situated. Lovely beach
Stayed 6 nights in May 2023

4/10 Poor

Thomas

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Hôtel très bruyant Aucun service Arrivé au buffet le serveur ne veut pas dresser la table Personne pour s occuper de nous avec nos valises lors de notre arrivé à l hôtel. On est bien loin du standard d un hôtel 5 étoiles. Les portes qui claquent dans les couloirs. Les femmes de ménages qui parlent au téléphone à 7h du matin devant la porte de notre chambre. À fuir
Stayed 11 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Celine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

flavio

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura nel suo complesso è bella risultato di una recente ristrutturazione. Belle anche le camere così come gli spazi comuni e la spiaggia. All’apparenza sembrava un ottima scelta. Purtroppo il GRANDISSIMO PROBLEMA di questo resort è la mancanza di personale sufficiente a far fronte alla gestione dello stesso. Il che si traduce con: -aree comuni (spiagge, piscine, bar e ristoranti) sporche e lasciate a loro stesse -mancanza di servizio al tavolo sia nei bar che spiaggia e piscina - durante i pasti tavoli sempre sporchi. Per poter pranzare al ristorante buffet più volte abbiamo dovuto cercare qualcuno per pulire il tavolo. -cibo buffet mediocre e ripetitivo -cibo ristoranti a la carta mediocre -baby club sporco e privo di animazione nonostante sia pubblicizzata dal resort stesso. Onestamente non sono solito far recensioni ma una situazione del genere non mi è mai capitata, tanto più stiamo parlando di un 5* oltretutto pubblicizzato da Expedia come struttura VIP.
Stayed 7 nights in Jul 2024