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Hotel des Augustins

3.0 star property

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Photo gallery for Hotel des Augustins

Comfort Double Room | Terrace/patio
Reception
Deluxe Double Room | Minibar, soundproofing, free WiFi, bed sheets
Reception
Deluxe Double Room | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

View in a map
3 Rue De La Masse, Aix-en-Provence, Bouches-du-Rhone, 13100
  • Place, Cours Mirabeau
    ‪1 min walk‬
  • Place, Hôtel de Caumont - Centre d'Art
    ‪2 min walk‬
  • Place, Aix-en-Provence Tourism Office
    ‪3 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪26 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Minibar, soundproofing, free WiFi, bed sheets

Comfort Double Room

9.2 out of 10
Wonderful
(25 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, soundproofing, free WiFi, bed sheets

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, soundproofing, free WiFi, bed sheets

Deluxe Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Minibar, soundproofing, free WiFi, bed sheets

Superior Twin Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Twin Room, 2 Single Beds

Minibar, soundproofing, free WiFi, bed sheets

Comfort Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room (Attic)

Minibar, soundproofing, free WiFi, bed sheets

Classic Double Room (Attic)

9.0 out of 10
Wonderful
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room (Attic)

Minibar, soundproofing, free WiFi, bed sheets

Twin Room (Attic)

9.4 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel des Augustins

Hotel in Aix-en-Provence with 24-hour front desk and bar/lounge
Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and a business centre. WiFi in public areas is free. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Hotel des Augustins offers 28 accommodations with minibars and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a bath. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Hotel des Augustins. During your stay, you're just a quick walk from Cours Mirabeau. Free WiFi in public areas, a bar and a business centre are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Steps from Cours Mirabeau and Place du Général de Gaulle
  • Pets welcome for a fee
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. You can enjoy a drink at the bar/lounge. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel des Augustins.

This 3-star Aix-en-Provence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 14.90 per person
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14.90 per person
  • Nearby parking fee: EUR 25 per day (2297 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

des Augustins
des Augustins Aix-en-Provence
Hotel des Augustins
Hotel des Augustins Aix-en-Provence
Des Augustins Hotel
Hotel Augustins Aix-en-Provence
Hotel Augustins
Augustins Aix-en-Provence
Hotel des Augustins Hotel
Hotel des Augustins Aix-en-Provence
Hotel des Augustins Hotel Aix-en-Provence

Hotel des Augustins Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 292 out of 592 reviews
Rating 8 - Good. 217 out of 592 reviews
Rating 6 - Okay. 52 out of 592 reviews
Rating 4 - Poor. 22 out of 592 reviews
Rating 2 - Terrible. 9 out of 592 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Christodoulos

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Chelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and hotel were very basic, but a good value for the money. The bed was a little hard, but everything else was good. The wifi was great. Parking is adjacent to the hotel. The location is perfect. The staff were friendly and helpful. It is a solid 3 star hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A winner !

Lovely place , great staff - will definitely stay again!
Stayed 1 night in Jul 2025

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning building, clean room, location excellent, staff super friendly. Would stay again. Thank you!
Stayed 1 night in Jul 2025

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very old. So convenient to the dining and shopping. Only problem was it was very hot the days we were here. The A/C was not working well. The second night they were able to provide us with a fan though. Would highly recommend for the location. Parking was nearby as well.
Stayed 2 nights in Jun 2025

8/10 Good

Steven

Stayed 2 nights in Jun 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location with kind service. Perfect for walking the city. Lots of shopping and dining choices. Beautiful hotel with unique history.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jo

Stayed 2 nights in Jun 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful. Everything was clean and tidy. Elevator is slow and small, though easy stairs to get around.
Stayed 2 nights in Jun 2025

6/10 Okay

Glenn

Travelled with partner
Liked: Cleanliness
Very convenient to the main area of Aix en Provence. Small room made larger by a high ceiling. Bathroom was ok. It was perfect for 3 nights, much more would have been too much.
Stayed 3 nights in Jun 2025

8/10 Good

Acrelda

Stayed 1 night in Jun 2025

10/10 Excellent

Korlyn, Cambridge

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of AIX yet very quiet for sleeping. You cannot get to the hotel by car. There is a parking garage just a few minutes walk and then everything else you could want to see or do is walkable. The hotel is absolutely gorgeous inside. The concierge was extremely helpful with restaurant recommendations. Breakfast isn't included but well worth the extra price. The third floor is not accessible by elevator so make sure you specify any physical issues when booking as the stairs are steep and circular. No issues for us; just added to the charm of the entire experience. Highly recommend!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Provence. Room was clean and beautiful. The staff was so friendly and helpful. I will absolutely be going back and staying. It is centrally located I didn’t take a taxi the entire time I was there. Even the tour meeting point is a 3 min walk. Perfection!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Tasha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful little boutique hotel, right in old town. Very convenient to everything. Great staff great room and amenities.
Stayed 1 night in Jun 2025

8/10 Good

Sue

Stayed 2 nights in Jun 2025

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Staff super nice, helpful and friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Mar 2025

8/10 Good

Kelsey

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
We had a lovely sized room with a patio. Everything was just fine. Bed was comfy and clean, crib provided for our son was good. Bathroom was renovated but there was no hot water the first day, fixed on the second. We had ants in the fridge and some on the carpet too. The balcony was big but needed a clean. Carpets were quite old and need an update.
Stayed 2 nights in Jun 2025

6/10 Okay

Elizabeth

Disliked: Cleanliness, property conditions & facilities, room comfort
The website is deceiving and it was not as well attended to as I had hoped The room was cramped and the bathroom run down especially the bathtub They had limited hot water and one day was going to be no hot water due to repairs & no consolatory offer in return All Very Mediocre
Stayed 3 nights in May 2025

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay at this hotel. A very nice surprise was the large outdoor terrace for sitting out on warm evenings with the lit bell towers light the night.
Stayed 5 nights in May 2025

10/10 Excellent

Christian, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Leigh, Penticton

Travelled with family
Room was small but clean and staff were very friendly. Great location.
Stayed 2 nights in May 2025