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Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères

4.0 star property

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Photo gallery for Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères

Seasonal outdoor pool, pool umbrellas, pool loungers
Reception
Bar (on property)
Breakfast, lunch, dinner served; French cuisine, garden views
Executive Room, 1 Double Bed with Sofa bed | Desk, blackout curtains, soundproofing, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Avenue Arc-de-meyran, Aix-en-Provence, Bouches-du-Rhone, 13100
  • Paul Cezanne University
    ‪4 min drive‬
  • Parc Jourdan
    ‪4 min drive‬
  • Granet Museum
    ‪4 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪21 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

Desk, blackout curtains, soundproofing, free WiFi

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed | Desk, blackout curtains, soundproofing, free WiFi

Executive Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic room, 1 double bed and 1 sofa bed for 2 people

Classic room, 1 double bed and 1 sofa bed for 2 people | Desk, blackout curtains, soundproofing, free WiFi

Classic room, 1 double bed and 1 sofa bed for 2 people

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed | Desk, blackout curtains, soundproofing, free WiFi

Classic Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Desk, blackout curtains, soundproofing, free WiFi

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères

Eco-certified hotel with seasonal outdoor pool and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is available on request.
Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères offers 80 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include a shower and hairdryers.

This Aix-en-Provence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the overall property condition at Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères. During your stay, you'll be within walking distance of Hôtel de Caumont - Centre d'Art. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine and garden views while dining at Mozami
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a playground
  • Just a 4-minute drive from Paul Cezanne University and a few minutes from La bastide du Jas de Bouffan
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 1938 square feet (180 square metres) and includes conference space. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the eco-certified Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères. Free self parking is available.

This 4-star Aix-en-Provence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Mozami – Overlooking the garden, this restaurant specialises in French cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mozami

Things to do

  • Playground
  • Seasonal outdoor pool

Family friendly

  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,938 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (71 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and older; COVID-19 vaccination record requirement applies to all guests aged 18 and older

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.27 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.50 per person
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Novotel Aix en Provence
Hotel Novotel Aix en Provence Pont l'Arc Fenouillères
Hotel Novotel Aix Pont l'Arc Fenouillères
Novotel Aix en Provence Pont l'Arc Fenouillères
Novotel Aix Pont l'Arc Fenouillères
Pont Aix en Provence
Hotel Novotel Pont l'Arc Fenouillères
Novotel Pont l'Arc Fenouillères
Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères Hotel

Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 16 out of 29 reviews
Rating 8 - Good. 8 out of 29 reviews
Rating 6 - Okay. 1 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Astrid

Travelled with group
Disliked: Amenities, property conditions & facilities
Poor food selection Wine and bar selection also poor The hotel majors on conferences
Stayed 4 nights in Sep 2024

8/10 Good

julien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Emeric

Horrible
Aucune communication entre les différents services de l’hôtel, on me demande de payer deux fois les repas, deux fois les boissons… aucun professionnalisme
Stayed 2 nights in Jun 2024

10/10 Excellent

gael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente option en bordure d'Aix. Les extérieurs avec la piscine sont très agréables. Les chambres et le lobby/restaurant viennent d'être rénovées. Le petit déjeuner et le restaurant sont biens. Très pratique d'avoir le supercharger Tesla sur le parking. Le centre d'Aix est facile d'accès en voiture
Stayed 1 night in May 2024

8/10 Good

Mialisoa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Accueil très chaleureux. Nous avons passé un bon séjour dans cet hôtel. L’accueil était très sympathique.
Stayed 2 nights in Nov 2024

10/10 Excellent

jouni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Yusra

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen hotel
Stayed 3 nights in Oct 2024

4/10 Poor

eric

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

aurelie

Business traveller
Disliked: Property conditions & facilities, room comfort
tristoune. bruyant. isolé de tout
Stayed 1 night in Oct 2024

10/10 Excellent

Francesca, Zanè

Stayed 1 night in Aug 2024

10/10 Excellent

Fatea

Stayed 3 nights in Aug 2024

10/10 Excellent

Julien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait !
Parfait !!! Novotel pour nous est une valeur sûre. Toujours une jolie déco, des chambres confortables et fonctionnelles, une literie de qualité. On a adoré comme d’habitude. On recommande.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait !
Parfait !!! Novotel pour nous est une valeur sûre. Toujours une jolie déco, des chambres confortables et fonctionnelles, une literie de qualité. On a adoré comme d’habitude.
Stayed 1 night in Jul 2024

6/10 Okay

Regis

Business traveller
Liked: Cleanliness, staff & service
Chambre rénovée mais triste sans saveur Couloir authentique de la création de cet hôtel Pas de bouteille d eau dans le réfrigérateur Loin des standards novotel
Stayed 1 night in Jul 2024

8/10 Good

Elise

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Cherazade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

morgane

Stayed 1 night in Jun 2024

10/10 Excellent

L'Bachir

Stayed 2 nights in May 2024

8/10 Good

laurent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle chambre spacieuse rénovée. Hôtel facile d'accès en voiture. Personnel sympa.
Stayed 2 nights in May 2024