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Hôtel Restaurant L'Etape

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hôtel Restaurant L'Etape

Seasonal outdoor pool, pool umbrellas
Sun deck
Front of property
Interior
Breakfast, lunch, dinner served; Mediterranean cuisine, pool views

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Pool
  • Housekeeping
  • Breakfast available

Explore the area

Map
793 Rue Pierre Bellot, Bouc-Bel-Air, Bouches-du-Rhone, 13320
  • Plan de Campagne
    6 min drive
  • Pole d'Activites d'Aix en Provence
    10 min drive
  • Paul Cezanne University
    14 min drive
  • Marseille (MRS-Marseille - Provence)
    17 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Desk, soundproofing, iron/ironing board, free WiFi

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Quaduple Bastide)

Desk, soundproofing, iron/ironing board, free WiFi

Family Room (Quaduple Bastide)

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Comfort Double Room (Bastide)

Desk, soundproofing, iron/ironing board, free WiFi

Comfort Double Room (Bastide)

  • Sleeps 2
  • 1 Double Bed

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About this property

Hôtel Restaurant L'Etape

Hotel in Bouc-Bel-Air with seasonal outdoor pool and coffee shop/cafe
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and conference space are on-site.
Hôtel Restaurant L'Etape offers 35 accommodations with free newspapers and a hairdryer. This Bouc-Bel-Air hotel provides complimentary wireless Internet access.

Bathrooms include baths or showers and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hôtel Restaurant L'Etape, you'll be close to Golf La Cabre d'Or. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine at L ETAPE, a fine-dining restaurant with pool views
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and 2 meeting rooms
  • 6 minutes by car from Plan de Campagne and 10 minutes from Pole d'Activites d'Aix en Provence
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Hôtel Restaurant L'Etape offers its guests a seasonal outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

2 meeting rooms and coworking spaces are available. Event space at this hotel measures 753 square feet (70 square metres) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Hôtel Restaurant L'Etape. Self parking is free.

This 3-star Bouc-Bel-Air hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 9:30 AM.
L ETAPE – Overlooking the pool, this fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late-night fare is available from room service (during limited hours).

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; EUR 12.50 for adults and EUR 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • L ETAPE

Things to do

  • Children's pool
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 753 square feet of conference space
  • Coworking space

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 8:00 PM) and Saturday - Sunday (7:30 AM - noon)
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Reception hours are 7:30 AM-10 PM Saturday-Monday, 6:30 AM-10 PM Tuesday-Thursday, and 6:30 AM-7 PM Friday.

Renovations and closures

The following facilities are closed for Christmas Eve:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12.50 for adults and from EUR 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, ANCV Cheques-vacances and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 6:30 AM - 8:00 PM
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Restaurant L'Etape
Restaurant L'Etape Bouc-Bel-Air
Hôtel Restaurant L'Etape Hotel
Hôtel Restaurant L'Etape Bouc-Bel-Air
Hôtel Restaurant L'Etape
Hôtel Restaurant L'Etape Bouc-Bel-Air
Hôtel Restaurant L'Etape Hotel Bouc-Bel-Air

Hôtel Restaurant L'Etape Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 35 out of 156 reviews" "
Rating 8 - Good. 76 out of 156 reviews" "
Rating 6 - Okay. 27 out of 156 reviews" "
Rating 4 - Poor. 16 out of 156 reviews" "
Rating 2 - Terrible. 2 out of 156 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Margaret pamela

I paid English pounds for this stay and when I got the final bill it was not converted into euros so there fore I paid 100 euros more then I should have
Stayed 7 nights in Sep 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It's very dated, very poor rooms, the only good thing was the staff were very pleasant! The upstairs halls smelt very unpleasant, the bed was very uncomfortable. Why do they only give 3pillows, why not 2for each person?
Stayed 1 night in Oct 2018

6/10 Okay

m, salt lake city, utah

Liked: Cleanliness, staff & service
Check-in supposed to be at 2pm but room was not ready until 3pm!! Tiny shower!!

6/10 Okay

Daniel, France

all good

8/10 Good

katy, france

Liked: Cleanliness, staff & service
a nice getaway
tucked away from the city of marseille, which is nice if youre looking to get away. however it's a little difficult to find, our taxi driver passed it the first time. the hotel rooms are small, and not very new or updated. for example, a quadrouple room would have a queen bed with two roll away beds. it worked, but not what i expected. the staff was very friendly, and helpful despite the language barrier. i would stay again if ever in the area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pratical stop in the region
it was clean, personnel was really helfull::: the only small problem is to found the hotel and their coffee at the breakfast (I hate coffee machine )!

8/10 Good

fredrick & family

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good base to explore Luberon valley and Aix
We were a bit disappointed upon arriving because the location was a bit industrial /suburban. Upon checking in, we discovered that our rooms in the Bastide were very clean, comfortable, homey feeling, and got great breezes from across the hills. Staff or young gals who seem to run the place were very helpful and nice. Our kids loved the well kept pool area after a day of touring, and made quick friends with some of the int'l travellers who found this out- of- the- way spot. Biggest problem: it's on a divided highway with long stretches and few opportunities to turn around . From the east, you can't miss it. But from the west or north you may see it from across the divider, but you'll be in Marseille or in a crowded suburban traffic circle for the 5th time, before you can actually pull in to their driveway. Big hint: always follow signs to Gardanne, and then come back in from the east. In sum: Real nice place for adept navigators.

4/10 Poor

A

Disliked: Cleanliness, property conditions & facilities, room comfort
Pretty bad
This is a 1-2* hotel at best. Rooms were dark and not at all comfortable. TV was ok, but bathroom was poor and no light in the toilet. I couldn't wait to leave. The only saving graces are the staff (who were helpful when asked) and the pool which was nice. Two points which were incredibly disappointing. The first night, I had left a do not disturb sign outside - all morning I had a knock on my door which ruined my sleep. Not impressed. Additionally, my room did not lock - I informed the hotel and they said that no-one could open it because of the outside lock. The following morning someone tried to break into my room at 7:30am - luckily, I was in the room and shouted to the intruder but pretty disappointing especially as I pointed this out the staff on the previous night. I certainly would not stay here again.

4/10 Poor

Brenda, Irvine, CA, USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good restaurant, disappointing accomodations
The restaurant in this hotel is excellent. The hotel rooms are very simple and I was disappointed. My view outside my window was of a worksite of some kind. Not very pleasant. The bathroom, although it was recently remodeled and was nicely appointed, had spiders and webs in the corner above the shower. The best thing about the hotel is that it has a good restaurant attached. The second best thing is that it has ample, off the road parking. But I was disappointed with the quality of the furniture in the room and with the cleanliness of the bathroom.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'Etape in Bouc-Bel-Air
The room was clean, but not very spacious. If you arrive after reception is closed, check for your room in the pink building next to the pool. Breakfast is not included, so note that. All in all, clean area to rest and sleep after visiting around.

8/10 Good

Ron, California

Liked: Cleanliness, staff & service, property conditions & facilities
Le Etap Close to all of Provence Highlights
The hotel while typically catering to the business man or woman was very nice for the price. The staff was helpful and kind even when we had difficulty in trying to locate the hotel. The signage on the road for the hotel needs to be upgraded in order for out of country guests to locate it more easily. The rooms are very small in the main building by american standards. The bathroom was nice, the only issue was the enclosed shower glass wall. The seal at the bottom was worn out and water would collect on the floor each time you took a shower. The hotel restaurant was excellent. The morning breakfast contained everything you needed to get the day started. The evening prix fix meal was inexpensive and fullfilling. I would diffently stay in this hotel the next time we come back to provence.

8/10 Good

Nicolas

Stayed 2 nights in Sep 2024

8/10 Good

Christian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Dominique

Stayed 1 night in Sep 2024

4/10 Poor

Jérôme

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Sep 2024

6/10 Okay

Emilie

Stayed 3 nights in Aug 2024

10/10 Excellent

Geoffrey

Stayed 1 night in Aug 2024

8/10 Good

andre

Mérite bien son nom
Stayed 1 night in Jul 2024

10/10 Excellent

Timothée

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour correcte
Stayed 1 night in Jun 2024

10/10 Excellent

JOEL, TERGNIER

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Etablissement qui a besoin de rénovation
Stayed 2 nights in May 2024

2/10 Terrible

Damien

Disliked: Staff & service
Stayed 1 night in May 2024

8/10 Good

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

MARC

Liked: Cleanliness
Avis mitigé
Séjour au calme. Mais pas de restauration lors de mon séjour, et distributeur automatique en panne. L’accueil était fermé sauf lors du petit déjeuner, plutôt correct. Mais la chambre donnant sur le couloir empêchait de profiter de la fenêtre. La télécommande du téléviseur avait. Sans doute un problème de pile. Cependant, chambre propre meme si elles n’a pas été nettoyée pendant mes 2 jours.
Stayed 2 nights in May 2024