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Hôtel des Eaux

3.0 star property
VIP Access

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Photo gallery for Hôtel des Eaux

Front of property
Premium Double Room, 1 Bedroom | Premium bedding, memory-foam beds, in-room safe, laptop workspace
Exterior detail
Exterior
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • Parking included
  • Housekeeping
  • Pet-friendly
  • Breakfast available

Explore the area

Map
6, bd des Côtes, BP 521, Aix-les-Bains, 73105
  • Grand Cercle Casino
    ‪6 min walk‬
  • Thermes Chevalley
    ‪7 min walk‬
  • National Thermal Baths
    ‪4 min drive‬
  • Chambery (CMF-Chambery - Savoie)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, memory-foam beds, in-room safe, laptop workspace

Deluxe Suite

  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, memory-foam beds, in-room safe, laptop workspace

Comfort Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory-foam beds, in-room safe, laptop workspace

Deluxe Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, 1 Bedroom

Premium Double Room, 1 Bedroom | Premium bedding, memory-foam beds, in-room safe, laptop workspace

Premium Double Room, 1 Bedroom

  • 24 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, memory-foam beds, in-room safe, laptop workspace

Standard Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Premium bedding, memory-foam beds, in-room safe, laptop workspace

Family Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Premium bedding, memory-foam beds, in-room safe, laptop workspace

Comfort Twin Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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4.3 out of 5, Excellent, (779)
The price is €71
for 1 room
includes taxes & fees
3 Apr - 4 Apr
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About this property

Hôtel des Eaux

Belle Époque hotel with coffee shop/cafe and restaurant
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and an arcade/games room are on-site.
Hôtel des Eaux offers 41 accommodations with a safe and free newspapers. Memory foam beds feature premium bedding. 80-inch flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Aix-les-Bains hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hôtel des Eaux. During your stay, you're just a quick walk from Faure Museum. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Steps from Faure Museum and 6 minutes on foot from Grand Cercle Casino
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. A library, a terrace, and an arcade/games room are also featured at Hôtel des Eaux. Free self parking is available. A complete renovation of Hôtel des Eaux was completed in February 2025.

This Belle Époque Aix-les-Bains hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:00 AM.
On-site venue – This restaurant serves lunch and dinner.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 13 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle storage
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Lift (80 centimetre wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Renovations and closures

The property is closed between 5 December and 8 February.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 8 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 per person
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Eaux Aix-les-Bains
Hôtel Eaux
Eaux Aix-les-Bains
Citotel Hôtel Eaux Aix-les-Bains
Citotel Hôtel Eaux
Citotel Eaux Aix-les-Bains
Citotel Eaux
Citotel Hôtel des Eaux
Hôtel des Eaux Hotel
Hôtel des Eaux Aix-les-Bains
Hôtel des Eaux Hotel Aix-les-Bains

Hôtel des Eaux Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 149 out of 247 reviews
Rating 8 - Good. 80 out of 247 reviews
Rating 6 - Okay. 15 out of 247 reviews
Rating 4 - Poor. 2 out of 247 reviews
Rating 2 - Terrible. 1 out of 247 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Staff was helpful with my late arrival. Great location on the hillside with ability to walk to everything.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Muy buen hotel, buenos espacios, todo impecable. Muy recomendado.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Roderick, Woodinville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice family run property with excellent food, great location and quaint ambiance!
Stayed 3 nights in May 2024

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
History
Stayed 1 night in Oct 2023

10/10 Excellent

neil

Stayed 1 night in Jul 2023

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Purshottam

Stayed 1 night in May 2023

10/10 Excellent

DAVE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get too, close to city centre
Stayed 2 nights in Mar 2023

4/10 Poor

Stephane, Ho Chi Minh City

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice room, but no dinner available on Sundays. Staff told me last minute and had to chance my plan to have diner outside.
Stayed 1 night in Jul 2022

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but noisy
The premium room is nicely renovated, flawlessly clean, still pretty small. There is a lot of noise from the park I guess children playing all day long and at night some machine or a/c working in the middle of the night every half an hour for a couple of minutes ( not sure what it was) I tried to complain, but the young lady at the reception did not know English, so no result.
Stayed 2 nights in Jun 2022

10/10 Excellent

Ernesto

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Yvette, Holliston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was right. A A for everything.
Stayed 2 nights in Apr 2022

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay. Hotel convenient for the town. Very comfortable bed and newly refurbished bathroom. Excellent continental breakfast. On site free parking very handy. We did walk to the lake but it was a bit of a hike!
Stayed 1 night in Mar 2022

10/10 Excellent

Simon

Stayed 1 night in Mar 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night break in Aix les Bains.
Hotel Des Eaux is a converted mansion set about 5 minutes walk from the centre of town and about 25 minutes from the lake. Although set on quite a busy road, there is little or no noise from traffic overnight. Easy parking on site. We were welcomed by a very pleasant and helpful receptionist who spoke good English. She took the time to accompany us to our room and made sure everything was good. Room was spacious with high ceiling , a good king bed and a good size shower room and a separate toilet . Only small gripe was low water pressure so not the most powerful of showers. Decent continental breakfast . Best thing about the hotel is it's location. We stayed two nights and after arrival we didn't use the car until we left . Within 5 minutes walk you can find a good selection of bars and restaurants plus shops etc. The lake is about 25 mins walk but there is plenty of parking at various points by the water if you prefer to drive. We wouldn't hesitate to chose this hotel if we return to the area. Overall very good and good value for money.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with a beautiful view (we had the one facing the cathedral). Clean and spacious room with excellent mattress. Decor a little dated and could do with a refresh. Noise from the road was a little too much at night with the window open but fine with the window closed - only issue there is that there is no air-con so gets very hot at night. Good value for money. Note that in this and other hotels in Aix les Bains there is a free transport card you can get from reception.
Stayed 3 nights in Jul 2017

8/10 Good

Mary, Narbonne France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for Seniors
My husband and I and our Cavalier dog were returning from Aosta and spent one night in Aix-les-Bains. It is a spa town and very beautiful an fun to walk around. The hotel was a little dated and basic but in a convenient location. Easy layout for the older crowd. You have to pay extra for parking and breakfast.

10/10 Excellent

Philip, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aix Les Bains
A short walk into town and some great restaurants, particularly near the park

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and good location. Breakfast was simple and adequate. Hostess was outstanding check-in, Check-out and overall helpfullness

8/10 Good

bob, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Although the hotel was lovely and our room was more than spacious, we felt like we were staying in a retirement home. Now, we were there on a Sunday and (little did we realize) that the entire town shuts down on Sundays. The staff was very accommodating and our corner room (with fantastic views) was huge with tons of storage and a large bathroom. However, the hotel did not seem very full and we felt like we were the youngest ones there (and we're 60!). Lots of elderly people sitting around the lobby - I guess there to take advantage of al the spas. Finding anything open for dining was almost impossible, but the kind front desk clerk did recommend a place within a few blocks that was open on Sunday evenings and we had a lovely meal there. Overall, a lovely stay but go visit Aix les Bains on any day but Sunday.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Séjour quelconque , hotel quelconque
Stayed 1 night in Aug 2024

10/10 Excellent

sebastien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel bien situé au centre ville .
Stayed 1 night in Nov 2024