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Urban Hotel Aix-les-Bains, BW Signature Collection

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Urban Hotel Aix-les-Bains, BW Signature Collection

Reception
Premium bedding, in-room safe, desk, blackout curtains
Interior
Front of property
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Parking available
    Parking available
  • Gym
    Gym
  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1 Avenue De Marlioz, Aix-les-Bains, Savoie, 73100
  • Congress Centre
    3 min walk
  • Grand Cercle Casino
    4 min walk
  • Château de la Roche du Roi
    10 min walk
  • Chambery (CMF-Chambery - Savoie)
    15 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed)

  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed) | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Comfort Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Golden Tulip Aix les Bains
Pool
Spa
Pet-friendly
Kids pool
4.3 out of 5, Excellent, (433)
The price is €169
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Golden Tulip Aix les Bains

About this property

Urban Hotel Aix-les-Bains, BW Signature Collection

Hotel with a fitness centre, a quick walk to Grand Cercle Casino
This smoke-free hotel features an indoor pool, a fitness centre and a sauna. WiFi in public areas is free. Other amenities include Access to hot tub, a fridge in a common area and a business centre.
Urban Hotel Aix-les-Bains, BW Signature Collection offers 62 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Urban Hotel Aix-les-Bains, BW Signature Collection, you're just a quick walk from Congress Centre. Enjoy features like free WiFi in public areas, plus an indoor pool and a gym.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Grand Cercle Casino and 10 minutes on foot from Thermes Chevalley
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Urban Hotel Aix-les-Bains, BW Signature Collection, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Event space at this hotel measures 377 square feet (35 square metres) and includes conference space. The business-friendly Urban Hotel Aix-les-Bains, BW Signature Collection also features multilingual staff, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Urban Hotel Aix-les-Bains, BW Signature Collection was completed in March 2019.

This 3.5-star Aix-les-Bains hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 13 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 8 for children

Family friendly

  • Free cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 377 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 1992
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday and Wednesday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per day
  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 8 for children
  • Covered self-parking fee: EUR 13 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Spa fee: EUR 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the total of your stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Agora Aix-les-Bains
Hôtel Agora Aix-les-Bains

Urban Hotel Aix-les-Bains, BW Signature Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 107 out of 234 reviews" "
Rating 8 - Good. 84 out of 234 reviews" "
Rating 6 - Okay. 22 out of 234 reviews" "
Rating 4 - Poor. 11 out of 234 reviews" "
Rating 2 - Terrible. 10 out of 234 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is close to everything. There are plenty of restaurants near by, and supermarkets. My only complaint is that you have to pay extra (16 Euro per person) to use the pool or the spa.
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

ANIRUDH REDDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel with value for money.
Stayed 3 nights in May 2024

2/10 Terrible

Stuart

Business traveller
Disliked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

SHIN JUH

Stayed 1 night in Sep 2022

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel in decent location for the centre of town. Nice spa facilities too.
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
only drawback was difficult car parking
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, very good shower, good breakfast, very secure parking. Only criticism, could not access BBC news, despite the fact it was included in the list of channels.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was recently renovated and the final result is very nice.
Stayed 2 nights in Jun 2019

10/10 Excellent

Bharatiben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Good location nice rooms good housekeeping overall but we didn’t get tea coffee sachets one at but when requested quickly provided Extremely helpful friendly staff Will come again to stay and recommend any time Thank u for looking after us
Stayed 2 nights in Jun 2019

6/10 Okay

Kelly

Liked: Cleanliness, room comfort
Disliked: Staff & service
Passé votre chemin
Stayed 3 nights in Aug 2024

8/10 Good

Sylvain

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Samuel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Frederic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Muriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
20/20
Excellent accueil de A à Z Personnel très sympa hôtel bien placé
Stayed 1 night in Jun 2024

8/10 Good

Christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Julien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour ! Dommage que le spa ferme tôt (22h30)
Stayed 4 nights in May 2024

8/10 Good

Pierre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

jean noel

Stayed 1 night in Apr 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Je me suis trompé de jour lors de la réservation,le changement c'est fait sans problème, merci. L'accueil du soir et du matin exceptionnel!! Piscine, sauna et hammam... parfait ainsi que le petit déjeuner très complet
Stayed 1 night in Apr 2024

8/10 Good

Julien

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Très bel hôtel, chambre bien aussi, juste fortement dessus de devoir payer un supplément pour l'accès au SPA.
Stayed 1 night in Apr 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour confort
Séjour agréable avec équipe serviable et un hôtel confortable.
Stayed 1 night in Mar 2024