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4.5 out of 5

"Akumals small town charm has been overrun by big hotels on the beach, if you really want to immerse yourself into the tranquility of this town stay he ... " More

By a verified traveller on Sun 10 Apr 2022

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Standard Bungalow, 1 King Bed, Terrace, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Single Beds, Terrace, Ground Floor

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Akumal Natura, you'll be within walking distance of Akumal Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Namaste
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles and yoga classes
  • 5 minutes by car from Riviera Maya Golf Club and 7 minutes from Akumal Beach
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge

Akumal Natura ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Akumal Natura

Everyone (3) Couples (1)
5 out of 5
Akumals small town charm has been overrun by big hotels on the beach, if you really want to immerse yourself into the tranquility of this town stay here! You will feel so welcomed and relaxed. The staff is absolutley wonderful, you know they love what they do. The Glampsite, is really beautiful with meticulous attention to detail and the wellbeing of their guests, from hot water service in the morning to fresh cold drinking water available at the restaurant at any time. The Private cenote (for guests only) really ads to the experience, the wildlife in there (birds, turtles, little fish) will be along side you:) The accommodation was spotless! (I‘m a nature lover, so i don‘t mind the occasional bug) Just bare in mind there could be the occasional spider i suppose, but there were none visiting us. The bed was a cloud, loved it. The shower is an experience in itself, absoulte privacy but it feels like you‘re „out there“ also very clean and tidy! The occasional lizzard might check in;) I feel like this place is a hidden gem! I‘d be back in a heartbeat. If you can‘t decide on where to stay in akumal or are passing through, stay here, you will leave with a smile on your face or maybe won‘t want to leave at all ;)

Posted by on 10 Apr 2022

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Comment from Hotel Management

16 Apr 2022 by GF.

We appreciate your comments, it is a pleasure to know that you totally enjoyed your stay and had a nice vacation. We hope to have you with us again and enjoy our cenotes and tour once again

4 out of 5

Posted by on 17 Mar 2020

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Comment from Hotel Management

18 Mar 2020 by LM

Muchas gracias por su visita y por la buena calificación que nos brinda.

5 out of 5

Natur pur

Leckeres Frühstück, kostenloses Yoga, private Cenote, kostenlose Fahrräder

Posted by on 21 Mar 2018

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Comment from Hotel Management

24 Mar 2018 by Edgar Escalante

Es war eine Freude, Sie bei uns zu haben, und wir freuen uns, dass Sie die Annehmlichkeiten genossen haben. Wir hoffen, dass Sie uns wieder besuchen. Edgar Escalante Empfang

4 out of 5

Nettes Ambiente in der Natur mit eigener Zenote.

Sehr guter Koch, coole Atmosphäre, kostenlose Fahrräder. Frühstück inkl.

Posted by on 27 Dec 2016

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Property Features

Akumal Natura offers its guests a full-service spa and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Spa services, a terrace, and an arcade/games room are also featured at the family-friendly Akumal Natura. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 3-star Akumal hotel.

  • 20 guestrooms or units
  • 20 buildings
  • Built in 2016
  • Continental breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Akumal Natura offers 20 accommodations with free toiletries and a ceiling fan. Rooms open to patios. This Akumal hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.

  • Private patio
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Ceiling fan

Food & Drink

Guests are served a free continental breakfast daily from 7:30 AM to 10:00 AM.

Namaste – This restaurant specialises in international cuisine and only serves dinner.

Nearby Activities

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Ecotours nearby
  • Snorkelling nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Akumal Natura offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No hot water on-site
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Water dispenser use by guests actively encouraged
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Renewable energy source - solar
  • Individually-wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 95 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Akumal Natura Hotel
  • Natura Hotel
  • Natura
  • Akumal Natura Hotel
  • Akumal Natura Akumal
  • Akumal Natura Hotel Akumal

You should know

  • There is no hot water on site.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.