City Seasons Hotel Al Ain

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for City Seasons Hotel Al Ain

Lobby
Outdoor pool, open 8:00 AM to noon, pool umbrellas, pool loungers
View from room
Pillow-top beds, minibar, in-room safe, individually furnished
Front of property – evening/night

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
Al Muwaiji, Al Ain, 14929
  • Qasr al Muwaiji
    15 min walk
  • United Arab Emirates University
    3 min drive
  • Jahili Public Park
    4 min drive
  • Al Ain (AAN)
    20 min drive

Room options

Deluxe Double Room, 1 Double Bed

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Room

  • Sleeps 3
  • 1 Double Bed

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About this property

City Seasons Hotel Al Ain

Hotel in Al Ain with full-service spa and health club
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
City Seasons Hotel Al Ain offers 89 accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature pillowtop mattresses. A pillow menu is available. LED televisions come with satellite channels.

Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, bidets and complimentary toiletries. This Al Ain hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Nice Springs Spa. Services include Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

During your stay at City Seasons Hotel Al Ain, you'll be within walking distance of Qasr al Muwaiji. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, aromatherapy or Ayurvedic treatments at Nice Springs Spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Qasr al Muwaiji and a 3-minute drive from United Arab Emirates University
City Seasons Hotel Al Ain offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A children's pool, a sauna, and spa services are also featured at City Seasons Hotel Al Ain. Self parking is free.

Smoking is allowed in designated areas at this 4-star Al Ain hotel.

The hotel hosts a free manager's reception daily.
New Seasons – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Late-night fare is available from 24-hour room service.

Languages

Arabic, English, Filipino, Hindi, Thai, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 45 for adults and AED 22.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • New Seasons

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property requires a valid passport or Emirates ID for all guests at check-in, regardless of age.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 100.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 45 for adults and from AED 22.50 for children
  • Late check-out fee: AED 150 (subject to availability)
  • Rollaway bed fee: AED 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to noon
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Al Ain City Seasons Hotel
City Seasons
City Seasons Al Ain
City Seasons Hotel
City Seasons Hotel Al Ain
City Seasons Hotel, Al Ain Emirate Of Abu Dhabi
City Seasons Hotel, Al Ain Hotel Al Ain
City Seasons Al Ain Al Ain
City Seasons Hotel Al Ain Hotel
City Seasons Hotel Al Ain Al Ain
City Seasons Hotel Al Ain Hotel Al Ain

City Seasons Hotel Al Ain Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 47 reviews" "
Rating 8 - Good. 14 out of 47 reviews" "
Rating 6 - Okay. 12 out of 47 reviews" "
Rating 4 - Poor. 4 out of 47 reviews" "
Rating 2 - Terrible. 3 out of 47 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

JAYAKRISHNAN

Stayed 1 night in Jul 2023

10/10 Excellent

Fabio

Stayed 1 night in Jul 2023

10/10 Excellent

MONA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gleeful experience
It was such a pleasant stay. I recommend this hotel for everyone as the cleanliness, hospitality lured me a lot. Pool at the roof is a different experience for me. Mr.Mohsin assisted us so cordially. Only one thing is the receptionists were looking rude, no smile , i got scared at first but all others attended very well with nice smile on their faces....
Stayed 2 nights in Apr 2022

6/10 Okay

Ahmed

Travelled with family
Liked: Staff & service
The property was very normal and just good.
Stayed 1 night in Nov 2021

10/10 Excellent

marco

Liked: Staff & service
great service
the person who checked us in and helped us was amazing. Very kid and professional and went out of his way to help us every time.
Stayed 1 night in Nov 2021

4/10 Poor

anna maria

Disliked: Staff & service, property conditions & facilities, room comfort
Not recommended
The swimming pool was closed. I booked this hotel to enjoy a pool day. The website did NOT say it was closed when I booked. I spoke to 3 receptionists and they told me they would speak to the manager and call me back. No one bothered calling back. There was also a loud party that night so hard to get a good night's rest. So much for a relaxing break.
Stayed 1 night in Oct 2021

4/10 Poor

ayman, abu dhabi

Stayed 2 nights in Sep 2021

10/10 Excellent

Naziye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly reception and good location very good price..
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My guest arrive aroubd 3:30 pm and the informed me the room is not yet ready! Which impressed me, and they offer temporary to check in another room, till the reserved room get ready from sterilization.
Stayed 1 night in Jan 2021

8/10 Good

Cristy

Stayed 2 nights in Nov 2019

2/10 Terrible

Abdelrahman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non professional staff No understanding Bad furniture
Stayed 2 nights in Nov 2019

10/10 Excellent

Javid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel at Reasonable Price
Love the hotel for the service and courtesy offered by them in upgrading room for the comfort of my wife on the wheel chair.....location of the hotel and ambience was great too.....extremely convenient car parking right in front of the hotel lobby.....
Stayed 1 night in Feb 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Jun 2018

6/10 Okay

Ali

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2017

6/10 Okay

Drew

Stayed 1 night in Jul 2017

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room and good gym.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

8/10 Good

Margarita, dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We did not expect much but was given was beyond our expectations.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Andres

Liked: Cleanliness
Disliked: Staff & service

8/10 Good

Arlene, Delma Island

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Season hotel is the best
I liked the location and great service of the hotel. The closeness of shopping, restaurants, free WiFi and parking. The room was clean and had a fantastic smell. I will definitely stay at the City Seasons hotel again.

8/10 Good

Hamad, Tuscaloosa, Alabama

Liked: Cleanliness, staff & service, property conditions & facilities
It is ok!
It was a fine stays at the City Center hotel. Price is more than average comparing to other better hotels in Al-Ain.

6/10 Okay

Abdul Jalil, Abu Dhabi, UAE

Liked: Cleanliness, staff & service
I like Al Ain
One night only should be fine. Side lamps not working & a/c controls too. Parking ample, front desk staff great.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Good